I sold a baby monitor on ebay at the end of last month and heard nothing till now wso assumed all was ok. This morning however I got a email saying it "was not as described because "the batteries were gone". They were there when I posted it so I assume she means they are dead so I've explained how to charge them up and the other batteries you need for it are standard duracell type which I've also explained. Surely they didn't expect me to include new ones?
Anyway its the first time I've had a problem in 4 yrs of ebaying so is there anything else I need to know and is there a time limit on how long a buyer can decide if they are going to complain like this?