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Ebay Auctions - opinions wanted please!

T8RSP Avatar
1d, 4m agoPosted 1 decade, 4 months ago
Hi everyone,

I am just wondering what people think of auctions and their layouts etc.

I was talking to a few people at work about this and issues of looks, spelling and photos were the main points.

We were talking mostly about tickets - The Killers live in Blackpool as advertised by Radio 1. A gig where only 3000 people can get in which obviously makes the demand outweigh the supply. I then looked on ebay a few hours after the tickets sold out - which was basically in the blink of an eye!

The amounts people were so say prepared to pay were almost criminal, let alone the Buy It Now prices! I don't want to get into the legal/morale issues of selling tickets on here by the way!

I was under the impression that to demand such high prices, the layout, spelling and fact of proof that they actually had the tickets would be paramount. Granted the fact of having a photo of the tickets proving you had them only hours after they had been ordered was asking a lot, but some people may have gone to the box office of the venue to get them!

But I saw simply shocking adverts, ones that look like they had been put together by kids. I know dyslexia could be a reason as well as people just in a rush to get them on ASAP, but to me, it looks awful and when they have spelling mistakes, you are just asking for trouble. For example, what if it said "2 Killars Tickets" - technically they could just print out mock tickets using MS Word or something and have the same details as the actual gig, but could have "The Killars" on them, which is in effect what they bought. Again, morale issues come into play here, just like with the XBox 360's, where only photos or boxes (minus the console!) were sent out. It was actually mentioned in the advert, but the buyer did not read everything.

I also see adverts basically saying what is on the ticket:

Artist
Date
Venue
Price
Number of tickets

And that's it.

Where others have loads of bells and whistles on them, and don't get anywhere near as much as the very basic advert. Which I would have thought that would have been the other way around!

What do people look for? What are your views on this?

TIA!
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T8RSP Avatar
1d, 4m agoPosted 1 decade, 4 months ago
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#1
If something seems cheap on Ebay I always tend to be very cautious. If no one else is bidding on it or the Buy it now price is low there is usually a reason...
[admin]#2
I think there is a balance. People will actually react against things that look too nice and polished also. Imagine if you were buying a used car and when you showed up at the guys place he had a showroom on the side of his house with the car on a rotating platform and two barely dressed ladies posing against it. Sure it would look great but you would probably feel like he's trying to pull one over on you... Same thing goes for auctions I think, if it's too nice then people hold back a bit, after eBay is "supposed" to be a person to person casual selling site not a business one.
#3
Ebay claim to be a venue, Ummmmm I don't really think so.
Some people do put too much or not enough info on their item descriptions.
Not everybody knows how to put FREE pictures on their auctions or how to use a spellchecker provided by Google and ebay.
A lot of scammers spell badly or steal somebody else's listings/description or photos.
#4
All very good and interesting points above.

Other things that annoy me is when people put other keywords in their items title so they get their item shown in other searches. Like when people look for a Nokia N93 phone. Someone will put their Motorola V3 up for sale and have "Motorola V3 N93 N80 N73" as their title therefore getting more exposure!

But Dinosteveus, how can people put too much info in their item description? Surely you'd rather that than not enough?

Whenever I put anything up for auction, I do use the free photo that ebay offer as well as use the HTML side of things when adding photos of my own held on the internet.

On numerous occasions I have had people completely rip off my listing, and I cannot tell you how infuriating it is. I like to spend a lot of time on my adverts, making them look as eye pleasing and attention grabbing as possible in the hope that more people would bid on my auction rather than anyone else's. And then when someone else copies it, changes the relevant details and gets more often than not the higher return (granted I understand it depends who is watching and when and when they need/want(ed) the item). Even if they get the same or less than me, they still technically gain as the amount of time and effort spent for them is near enough 0 compared to mine, so on a rate per hour, they get more - if you get me! :D

Rant over! :D

Another thing Dinosteveus, what about using photos from other sources other than ebay? For example, a BBC photo of The Killers on stage at TOTP. I would imagine there would be copyright issues aplenty there, but which is worse - if either?

Technically, the whole idea of ebay was a glorified Trade-It (a paper in the South West which I don't know if anyone else gets or has at least seen) / Auto Trader but not just cars. You were supposed to own the item and want to get rid of it for whatever reason therefore you can take your own photos etc. Now it's a case of doing whatever you like pretty much with whatever you like.
#5
#5,
The more words you have in the title the bigger the market you are going to reach.
Adding lots of words to your title attracts more lookers, but you have to be careful are aren't 'keyword spamming' because ebay could remove your listing.

For example, if you are selling a BT REN Booster you could put 'BT REN TelephoneExtension Booster Home Phone' The keywords are in bold. This is allowed because the words are relevant to the item being sold. This listing will attract searchers of BT, Telephones, Extension, Booster, Home and Phone.

If you are selling a Motorola V3X and you put ' Motorola V3X new mobile not V3I Nokia Sagem LG' this is not allowed, This is called 'keyword spamming', because if you are searching for a Nokia then this item will come up. This listing will attract searchers of Motorola, V3X, V3i, Nokia, Sagem and LG.

Copying your item description is also not allowed and you can report it. If you put your ebay name through the pictures that will stop them being copied.

As for copying pictures from the Net, in my opinion if they do not say 'copyrighted' or the equivalent you should be OK. You can always ask the publisher first.
#6
i read absolutley everything on the advert everytime, even if i'm only gonna pay a quid for it!!!
#7
leonie_2k5
i read absolutley everything on the advert everytime, even if i'm only gonna pay a quid for it!!!

That's great news, :thumbsup: I wish all my buyers were like you. :wink:
#8
dinosteveus
That's great news, :thumbsup: I wish all my buyers were like you. :wink:


i was only sayin i read everything on the page whether the item is worth a pound or a thousand so wouldn't end up buying just a box for something like the xbox 360. what do u mean u wish all your buyers were like me?
#9
I'm always getting asked questions on the items I sell, but 99.9% of the time the answer is in the description. I find that a lot of people look at the pictures then ask questions about it.
I remember talking to somebody who bought a PS2 box for £110, it was stated very small in the description that he was only selling a box but the rest of the description was about a PS2. Loads of PS2 pictures etc. It nearly had me fooled and I've been on ebay for years. The buyer took the scammer to court and got a full refund plus costs. The seller got NARuD.
#10
I usually trying to contact seller before auction ends and asking some questions about their item (not "can you ship to Nigeria, pleez?" kind of question :D). If they responding in timely and accurate manner then I continue with bidding. If they don't bother to reply, then how can I be sure they would ever ship stuff I won?
#11
Kommunist
I usually trying to contact seller before auction ends and asking some questions about their item (not "can you ship to Nigeria, pleez?" kind of question :D). If they responding in timely and accurate manner then I continue with bidding. If they don't bother to reply, then how can I be sure they would ever ship stuff I won?

I don't understand.
The time for asking questions etc is BEFORE you bid.
I 'check' out the seller before I bid to make sure the item will be delivered, if I win it. If I'm in any way unsure about the seller I'll not bid.
#12
That's what I meant :) I try to ping seller before I bid and if he/she responds then I proceed. If not then I don't.
I also check their rep and what kind of items he/she sold in previous auctions. If he sold previously some kind of "ebooks" then I never consider this seller as being legitimate (maybe I overly cautious?).
[admin]#13
I do it the same way as you Kommunist. Check if they've changed names, check how long registered, what kind of items they've sold, feedback and then send an email asking a few questions. Of course I don't do this on a £5 item but if I'm buying a laptop or something definitely. You can tell a lot by looking at what items they have sold in the past, shame eBay doesn't keep a longer detailed history.
#14
Kommunist
That's what I meant :) I try to ping seller before I bid and if he/she responds then I proceed. If not then I don't.
I also check their rep and what kind of items he/she sold in previous auctions. If he sold previously some kind of "ebooks" then I never consider this seller as being legitimate (maybe I overly cautious?).

Soz, I must have read you last post wrong :(
Ebook sellers are the lowest of the low in my opinion. They allow the Chinese scammers to sell on BIN auctions by selling 1p ebooks to them so their feedback goes up quicker to 10.
Most ebooks can be found for free on the 'net'.
#15
Admin
I do it the same way as you Kommunist. Check if they've changed names, check how long registered, what kind of items they've sold, feedback and then send an email asking a few questions. Of course I don't do this on a £5 item but if I'm buying a laptop or something definitely. You can tell a lot by looking at what items they have sold in the past, shame eBay doesn't keep a longer detailed history.

You can go back 90 days by going through the sellers feedback. Feedback left and received. This is not 100% because IMO a lot of people don't leave feedback but it all helps to 'check' out a seller.
#16
dinosteveus
Soz, I must have read you last post wrong :(
Ebook sellers are the lowest of the low in my opinion. They allow the Chinese scammers to sell on BIN auctions by selling 1p ebooks to them so their feedback goes up quicker to 10.
Most ebooks can be found for free on the 'net'.


No worries :) It was probably my wording that led to confusion, so mea culpa. :D
#17
I too carry out an investigation before I buy from ebay. Also, when I've sold on there in the past, checking out the buyer is just as important.

I think the 90 days feedback isn't long enough to go back and check out auctions, but I guess they need to keep it as trimmed as possible...
#18
I'm new to online buying and would like to sell and buy on eBay.

We have many items I would put on eBay but it seems to have become
so big and of course the bad reports of scams etc. are easily found without reference to the 1,000's of good deals. A friend has been using ebay for years, hasn't had a bad experience and has 100% good reputation. She has given me advice but I feel I need more online experience to start myself.

HUKD has proved to be a good start for me.:-D
#19
It's not the same as it used to be. I can't hit the nail on the head why, but it seemed so much easier to buy and sell three or four years ago.

It's a satisfying experience when you win an auction or when you make a sale though and having 100% feedback is a bonus :D
#20
palspal
I'm new to online buying and would like to sell and buy on eBay.

We have many items I would put on eBay but it seems to have become
so big and of course the bad reports of scams etc. are easily found without reference to the 1,000's of good deals. A friend has been using ebay for years, hasn't had a bad experience and has 100% good reputation. She has given me advice but I feel I need more online experience to start myself.

HUKD has proved to be a good start for me.:-D


Ebay is pretty safe if you are careful and use all the 'tools' provided to 'check' your buyers and sellers out.
It also depends on the items you are going to be selling. Things like Mobile Phones, Laptops etc attract scammers. Things like garden sheds, household items etc should be OK.
Never accept Paypal for an item that is being picked up.
Always send your things by a trackable service such as Recorded Delivery, Special Delivery or Courier.
Bank Transfer is the best payment method for a seller.

If I can help in anyway, please just ask.
#21
rayman
It's not the same as it used to be. I can't hit the nail on the head why, but it seemed so much easier to buy and sell three or four years ago.

It's a satisfying experience when you win an auction or when you make a sale though and having 100% feedback is a bonus :D

I think it's much harder to sell now. I started selling on ebay about six years ago with one selling ID, now I have five. (High value items are sold on one ID, low value on another etc.) I spend a lot of time checking bidders out to make sure they are genuine, I never did that three years ago.
As for feedback, I only have one ID with 100%, it used to really upset me getting a neg but not anymore. Nobody looks at feedback or IMO is influenced by it. They used to.
#22
Good points about the recorded delivery or registered, something I always used also, as it's trackable of course :)
[SIZE=2][/SIZE]
[SIZE=2]Yes, I think that's it! Feedback was much more reliable back then and I can't say I had one really bad experience. It seemed friendlier also, I guess because there were less users running on a business basis...[/SIZE]
#23
dinosteveus
Ebay is pretty safe if you are careful and use all the 'tools' provided to 'check' your buyers and sellers out.
It also depends on the items you are going to be selling. Things like Mobile Phones, Laptops etc attract scammers. Things like garden sheds, household items etc should be OK.
Never accept Paypal for an item that is being picked up.
Always send your things by a trackable service such as Recorded Delivery, Special Delivery or Courier.
Bank Transfer is the best payment method for a seller.

If I can help in anyway, please just ask.


Thank you dinosteveus for the offer of help. It’s much appreciated.

We have mostly odds and ends and unwanted gifts that we have accumulated throughout the years. Like people on the Antiques Road Show, I’d like to think that we have some rare find that might be worth a small fortune. Well, we all have our dreams. :)

I am really keen on learning more about IT and as I am disabled I can’t tell you how much easier life is buying and selling on line. We have tried to make visits to car boot sales but most are held so early in the day and I have little stamina.

When I finally take the plunge on eBay I will be back with more questions.

I note that there is a special day on Thursday on eBay.

P
#24
palspal
Thank you dinosteveus for the offer of help. It’s much appreciated.

We have mostly odds and ends and unwanted gifts that we have accumulated throughout the years. Like people on the Antiques Road Show, I’d like to think that we have some rare find that might be worth a small fortune. Well, we all have our dreams. :)

I am really keen on learning more about IT and as I am disabled I can’t tell you how much easier life is buying and selling on line. We have tried to make visits to car boot sales but most are held so early in the day and I have little stamina.

When I finally take the plunge on eBay I will be back with more questions.

I note that there is a special day on Thursday on eBay.

P


You are right about Car Boots, they start fa too early for any 'normal' person :( I've not been to one for years. I go to bed on Saturday night with every intention of getting up early, but it never happens :(
When you do take the 'plunge' I'll be around to help if you need it.
#25
I have a good way to get your own back on people who rip off your listing.

Place a transparent picture in you picture store and link to it in the html of your list, just like you do for regular picture.

When they copy and paste your text they wont know they have copied the transparent picture too, then when you do spot its been ripped off change the transparent picture to something of your choice (will leave that up to you) ensuring you keep the file name and path the same as the transparent picture.

If you make this change once they have bids they wont even be able to edit the auction description and their only option will be to end the auction early leaving you to sell your goods to all the disappointed buyers.
#26
dinosteveus
Ebay is pretty safe if you are careful and use all the 'tools' provided to 'check' your buyers and sellers out.
It also depends on the items you are going to be selling. Things like Mobile Phones, Laptops etc attract scammers. Things like garden sheds, household items etc should be OK.
Never accept Paypal for an item that is being picked up.
Always send your things by a trackable service such as Recorded Delivery, Special Delivery or Courier.
Bank Transfer is the best payment method for a seller.

If I can help in anyway, please just ask.
I think the rules on ebay have been changed and I think bank payments are no longer allowed.

As far as someone saying "descriptive auctions tend to sell for less" (or words to that effect) - I have not found that to be the case in my experience.
#27
markwills
I think the rules on ebay have been changed and I think bank payments are no longer allowed.

As far as someone saying "descriptive auctions tend to sell for less" (or words to that effect) - I have not found that to be the case in my experience.


I think you may have been thinking of Western Union.
Bank Transfer has always been allowed as a payment option and it is covered by ebays purchase protection unlike Postal Orders.
Here is the relevant info on ebay and a link to back up what I'm saying:-


http://pages.ebay.co.uk/help/policies/accepted-payments-policy.html
Permitted on eBay
Sellers may offer to accept PayPal, credit cards including Mastercard/Visa /Amex, debit cards and bank electronic payments online for eBay purchases.[COLOR=red] Sellers may also offer to accept bank-to-bank transfers, often known as bank wire transfers or bank cash transfers.[/COLOR] Sellers may accept COD (cash on delivery) or cash for in person transactions. Sellers may offer to accept personal cheques, postal orders. Banker’s drafts, certified cheques and other negotiable instruments. Please see the “Some Examples” section of this policy for those evaluated payment services permitted in the eBay marketplace.
Not permitted on eBay
Sellers may not solicit buyers to mail cash. Sellers may not ask buyers to send cash through instant money transfer services (non-bank, point-to-point cash transfers) such as Western Union or Moneygram. Sellers may not solicit payment through “topping off” of a seller’s pre-paid credit or debit card. Finally, sellers may not request payment through online payment methods not specifically permitted in this policy. Please see the “Some Examples” section of this policy for those evaluated payment services not permitted in the eBay marketplace.
The use of Instant Money Transfers as a payment method is not allowed on eBay.co.uk. We have banned the use of Instant Money Transfers as a payment method on the eBay.co.uk site to protect members, because in the past some sellers have exploited Instant Money Transfers in order to defraud buyers.

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