wondering if someone could just back me up on this one as i want to be 100% sure if i am right or wrong.
sold item on ebay sent it first class recorded and now buyer is claiming non receipt but when i lok on royal mail i can see they have signed for it and the electronic proof of delivery shows clearly with the buyers name signed & printed.
Am i missing something ? how can they claim non receipt when i can see they have signed for it online. they have already opened buyer claim thru paypal so will paypal accept the royal mail signature or not ?
thanks for any help.