Ebay Buyer Problem - HotUKDeals
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Ebay Buyer Problem

MrSharpshooter Avatar
8y, 10m agoPosted 8 years, 10 months ago
I sold an item on Ebay on Saturday night , however the buyer still hasn't paid me for it and hasn't responded to any of my emails . When I checked the Ebay site it says that I cannot take out a claim for an unpaid item until this Saturday , and Ebay have also kindly taken the Final Value Fee for something that hasn't been sold.

Does anyone know of any way to cancel the sale as it looks like I have a non payer .
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MrSharpshooter Avatar
8y, 10m agoPosted 8 years, 10 months ago
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(13) Jump to unreadPost a comment
Comments/page:
#1
Sorry i will pay tomorrow
banned#2
it is ony wednesday, not everyone goes through the checkout process, some just send a cheque, so it is early yet to start saying you hve a none payer, i had a sale go through on sunday and havent heard nothing although they have clicked through the checkout to say sending cheque, but thats it, so give it a few more days
#3
You think that was a EBAY problem,I had someone buy 2 items on ebay at £159.00 and used my Paypal account,I have no idea how they did it ,and I have still not got my cash back.Ebay owns paypal now .THEY SAY PAYPAL IS SAFE.HAHAHA.
What a joke I reported it to my bank to stop sending the cash,but they said they cant do that.
All be careful...
#4
I think i'll give it to Friday :thumbsup: It's just that the buyer hasn't replied to my emails which made it look like they weren't interested :x I guess they might be sending a cheque though as I made the option for a cheque or paypal.
#5
I know buyers are incredibly impatient, but it's a first fro me with a seller. It's only been a few days ffs.
#6
I Have an item unpaid which was bought on 27th worth £45.
#7
you cant do anything until after 7 days,ebay wont entertain you
1 Like #8
MrSharpshooter
I think i'll give it to Friday :thumbsup: It's just that the buyer hasn't replied to my emails which made it look like they weren't interested :x I guess they might be sending a cheque though as I made the option for a cheque or paypal.


Unfortunately, this is normal. Like others have said and you saw on the ebay page, buyers have at least 7 days to pay. For my stuff, I send a polite reminder on the 3rd or 4th day, and then on the 7th, I send them another reminder and politely point out that if they havn't paid within another couple days, I will have no choice but to start a Non Paying Bidder dispute.

What happens then is, you start a NPB dispute and if they do not respond/pay, you get your FVF fees back. If you then relist, you are not charged any relisitng fee.
#9
Ah that's not so bad then :)
#10
Simplest option is what my OH does....she sends an invoice if they've not paid within the first few hours (some newbies seem to respond to this) & then send an invoice on day 4 stating "Please make payment or contact within 72 hours". That then gives them a deadline & file an NP on the 7th day.
(If they've sent a cheque or PO but not gone through checkout then they'll respond to the 4 day invoice to say so usually)
banned#11
coleraine
You think that was a EBAY problem,I had someone buy 2 items on ebay at £159.00 and used my Paypal account,I have no idea how they did it ,and I have still not got my cash back.Ebay owns paypal now .THEY SAY PAYPAL IS SAFE.HAHAHA.
What a joke I reported it to my bank to stop sending the cash,but they said they cant do that.
All be careful...


What they have told you is nonesense.

You may well have a DD setup to feed your Paypal account. However Paypal can only take money that YOU have authorised. Since you haven't get back to you bank and tell them to impliment a chargeback for an unauthorised transaction.

If they refuse, tell them the matter will be reported to the Ombudsmen for breaking DD rules and agreements.
#12
CHARLIETHIRTYTWO
Simplest option is what my OH does....she sends an invoice if they've not paid within the first few hours (some newbies seem to respond to this) & then send an invoice on day 4 stating "Please make payment or contact within 72 hours". That then gives them a deadline & file an NP on the 7th day.
(If they've sent a cheque or PO but not gone through checkout then they'll respond to the 4 day invoice to say so usually)


And of course this can all be done by automated or manual emails/messages through Selling Manager and MyEbay.
Definitely one of the best ways to keep track of your buying an selling.

http://pages.ebay.co.uk/help/sell/sm-smpro-ov.html

Selling Manager is Free:

http://pages.ebay.co.uk/selling_manager/
#13
Thanks for all the info , im going to send another invoice off today :thumbsup:

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