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Ebay buying problems

Cartoonhead Avatar
6y, 10m agoPosted 6 years, 10 months ago
Hi everyone, I need a little bit of advice, I bid on a couple things on ebay over the weekend from the same seller and accidently bid on a third item as the seller had two of the items on auction which where identical, as I only bid within the last few mins it wouldnt let me remove the bid etc, so I emailed the seller straight away and told him of my mistake, the problem is that another bidder also pushed the item up in price meaning it ended higher than the original one that I wanted in the first place, so I expected the seller to void my bid and sell to the under bidder via a second chance bid etc, however I've received a shower of abuse from the seller and is now demanding that I pay for the one I bid on in error, I said that I will just pay for the two items I want and just void the other one but he said he doesnt want to do that and if I make payment he will hold the two items until i make payment for the third, so it has put me off from buying the othe two now and I dont know what to do.

I sell on ebay also and it would of been no problem to just void the auction if someone would of done the same.

items are under £10

can anyone give me a little advice

thanks
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Cartoonhead Avatar
6y, 10m agoPosted 6 years, 10 months ago
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#1
Hi

I myself have done this before but unfortunatley there is not alot you can do. When you bid on something on ebay you are obliged to pay for the item as it gives you two oppurtunities to check before bidding.

If you refused to pay the seller can take up a case with ebay which can result in you having unpaid mark against your profile and also they can leave you bad feedback which will effect you buying things in the future as people with negative feedback are frowned upon.

If i was you i would pay for the item and sell it yourself on ebay using the description and picture that the seller provided.

Other than that i dont think you have much chance. You could always ring ebay for advise but they will tell you pretty much what i have said.

Good Luck!!
#2
I no its not ideal but with it being under £10 id just pay for it, saves all the arguments, unpaid items strike, poss negative feedback and so you get your other items. Could always sell on the item you dont want. Hope that helps!
#3
Buyers cannot leave negative feedback anymore. However I think I would just pay and resell it on Ebay rather than getting a NPB strike.
#4
Or pay for the 2 items he will have to send them to you or refund you if you open a dispute and just take a non-paying hit on the third - its your choice
#5
nkje02
I no its not ideal but with it being under £10 id just pay for it, saves all the arguments, unpaid items strike, poss negative feedback and so you get your other items. Could always sell on the item you dont want. Hope that helps!


I wouldn't pay if it was a mistake, they have no right saying they won't send them. They [COLOR="Red"]cannot[/COLOR] give you negative feedback, you can to them though.
I'd simply pay for the two items you want, state if they don't send them you will report them as a non performing seller, also taking it to paypal.
You might get one strike on your account, however they could just as easy cancel the transaction and get their fees back and no strike for you.

Don't be bullied into paying...
#6
I would also pay for the item, as although it was a mistake, you have entered a legal contract to purchase the item. If the 'identical' item you purchased correctly, was cheaper, the seller may think you bidded on both to see which you could get for the least money, with an intention of cancelling one afterwards. For under £10, it's not worth getting into a dispute over. Just put it down as experience, and make sure you don't make the same mistake again.
#7
Hi kypoo2000, cheers for your post, well it's not just that now, the emails from the seller have got quite strong now and my main concern is that I will never see the goods even if i do pay and i don't want to be going down the claiming my money back from paypal road.

I've emailed ebay explaining the problems and also forwarded the email where the seller says that he's not going to send the items if I dont make payment for the error item so I'm just awaiting for their reply.

The seller is just being plain unreasonable and ignorant, I did ask nicely and said that I'm sorry for the problem, like I said as a seller myself I would of just reversed it no problems and at least got the sale of the other two items and offered the thrid to the underbidder of just relisted it etc.

Not too sure if he can leave me bad feedback as I'm sure ebay removed the right for sellers to do this now, only buyers can leave bad, however sellers can put marks on accounts with non buyers etc.

I was going to pay for the other two items but with him now saying that he's not going to send them until I pay for the third I'm not willing to do that mark on account or not.
#8
Two ways of looing at this

You are at fault and you should pay given that you made the mistake, pay up and learn from it. Don't forget the seller is losing money if he has to relist or can't sell to the second chance offer.

or

Seller is being a bit of an asre by not trying to help you in which case I would offer to pay for the two items or none at all. They cannot neg you however you can receive 3 none payment strikes against you.

Maybe you could offer to cover his costs for relisting the third item.
banned#9
just pay up! Its probably only a £1 or 2 difference anyway. Its not the sellers fault you made a mistake.

Seller will lose out if second chance offer gets accepted as ebay would put that down as two items sold so double commission.
#10
does he accept returns? if he does just tell him that you will send it back for a refund so it would be alot easier for both of you if he just cancelled the item, if you mutually cancel he gets his fees back anyway.
#11
csiman

Seller will lose out if second chance offer gets accepted as ebay would put that down as two items sold so double commission.


not unless we both mutually agree to nul the auction
#12
Cartoonhead
not unless we both mutually agree to nul the auction
he wont get the listing fees back
#13
nkje02
he wont get the listing fees back


I think they were on about not having to pay for the OP's ebay fees if the second chance buyer has it, not the lising fees.
#14
well looks like I'm just going to have to take the strikes then, just got another email from him saying that he's not willing to budge and he's going to be £17 out of pocket (not sure how he works that out as it was well under £10)
[helper]#15
If you don't pay for any of the items you will probably get a non-paying bidder strike for each item and lose your account (I think 3 strikes is the limit) . Pay for two by paypal and the seller will have to send items you have paid for (that way you only get one strike). Seller is being an idiot....
#16
Cartoonhead
well looks like I'm just going to have to take the strikes then, just got another email from him saying that he's not willing to budge and he's going to be £17 out of pocket (not sure how he works that out as it was well under £10)


Sounds a tad uneasonable then, given the 3 lost sales or 1 he is a bit of a mug to lose 3.

Did you offer to cover the listing fees for the third.
#17
ok which is it to be, do i loose out on around £40 (as the other items that i want amount to that) it would be £52 if i paid for the 3rd one (inc P&P)

Or loose my account and make another one

so loose £40 or account

As said the seller has clearly said that he's not going to send just the two items until i pay for the third.
[helper]#18
Cartoonhead
ok which is it to be, do i loose out on around £40 (as the other items that i want amount to that) it would be £52 if i paid for the 3rd one (inc P&P)

Or loose my account and make another one

so loose £40 or account

As said the seller has clearly said that he's not going to send just the two items until i pay for the third.

How are you going to lose £40?. If buyer doesn't send the items paypal will refund the money.
#19
gari189
How are you going to lose £40?. If buyer doesn't send the items paypal will refund the money.


If he proves he's sent them it could go that way, I'm only thinking the worse, I don't want to be wasting my time by chasing paypal claims when I can just cut my losses now, why should I be forced to give him £40 when he has no intention of sending them.
#20
Cartoonhead
[COLOR="Red"]If he proves he's sent them[/COLOR] it could go that way, I'm only thinking the worse, I don't want to be wasting my time by chasing paypal claims when I can just cut my losses now, why should I be forced to give him £40 when he has no intention of sending them.



That means nothing. He would have to prove that you received them.

I'd pay up if I were you. If someone else was bidding on the item pushing the price up it shows that there's a demand for it. I'd buy and and then re-list it - you never know, you might even make a profit on it.
banned#21
Cartoonhead;7717445
If he proves he's sent them it could go that way, I'm only thinking the worse, I don't want to be wasting my time by chasing paypal claims when I can just cut my losses now, why should I be forced to give him £40 when he has no intention of sending them.

I would just pay up for all 3 and put one on ebay. Might even make a profit if items were a bargain.
#22
midlandscomics
That means nothing. He would have to prove that you received them.

I'd pay up if I were you. If someone else was bidding on the item pushing the price up it shows that there's a demand for it. I'd buy and and then re-list it - you never know, you might even make a profit on it.


csiman
I would just pay up for all 3 and put one on ebay. Might even make a profit if items were a bargain.


multi i.d or just great minds?
#23
buy them all, then open a paypal dispute and say you haven't received the item you didn't really want :thumbsup:
#24
dataload
buy them all, then open a paypal dispute and say you haven't received the item you didn't really want :thumbsup:


going to look a little bit sus tho that mate? considering I've sent a message to ebay about the item too.

nice thought tho :)
banned#25
greg_68;7717498
multi i.d or just great minds?

I grammar check my posts unlike midlands :giggle:
#26
I'd pay the money. You don't want to lose your Ebay account. I'm not sure if you'd be able to open a new ebay account very easily - afterall, you have to give bank details as I.D., and they must have measures in place to prevent banned members rejoining.
#27
ok, this is getting funnier now (i've started to laugh as i thought it was a joke)

Offered to pay his fee's for the item, he is claiming that his fee is £2 (which is fine)

However he now wants me to either pay for the lot or pay for the two and pay £5 in total for his fee's (inc fee and P&P costs) and he keeps the item, but he would still file a complaint for none payment?? WTF
#28
csiman
I grammar check my posts unlike midlands :giggle:


shut it you :p
#29
Cartoonhead
going to look a little bit sus tho that mate? considering I've sent a message to ebay about the item too.

nice thought tho :)

or file a dispute and say the item you actually wanted hasn't turned up, it's damaged etc
banned#30
Cartoonhead;7717584
ok, this is getting funnier now (i've started to laugh as i thought it was a joke)

Offered to pay his fee's for the item, he is claiming that his fee is £2 (which is fine)

However he now wants me to either pay for the lot or pay for the two and pay £5 in total for his fee's (inc fee and P&P costs) and he keeps the item, but he would still file a complaint for none payment?? WTF

wow! seller really is an idiot. Just tell seller to stuff it then.
#31
why isnt there measures in place to deal with unreasonable sellers?
#32
Its people like thist that do my head in big time.
You bid on the item, you should pay for it. Hardly the sellers fault is it.
#33
Report his emails to Ebay if they have come via My Messages.

Tell them he's trying to extort money from you:-D
#34
I too would report his emails to ebay & inform him that you won't be making any payments until you've heard back from Ebay...
#35
kula-kev
Its people like thist that do my head in big time.
You bid on the item, you should pay for it. Hardly the sellers fault is it.


Dont forget I'm a seller too, and have been for a while now, dont get me wrong I get my fair share of idiots who back out of auctions but I'm reasonable about it, if a seller did that on my auctions and just wanted to buy the two it wouldnt be a problem I'd just do it, I wouldnt say if you dont pay for all 3 items I'm not going to send them!

Look at it from the buyers view also will you before jumping on the "oh i hate these sort of people"

I bid with good faith, the seller had two identical items that where the same, I bid on the second one as I thought ebay was playing up, explained after the auction "nicely" and talked on how to agree not to complete third, initial response was abuse, no compromise, then I get "well if you dont pay for all the lot you aint getting any" reply

I could say "oh i hate these sort of sellers" but I havent
#36
ok just replied back with I'm awaiting to what ebay say and left it at that for now
#37
thesummerof69;7717068
[COLOR=Blue]Buyers[/COLOR] cannot leave negative feedback anymore. However I think I would just pay and resell it on Ebay rather than getting a NPB strike.


I do believe you mean sellers can't leave negative feedback anymore old bean;-)
#38
This guy is clearly a moron, I've just received about 3 emails from him in the past hour all demanding me to make payment. :x
#39
Cartoonhead
This guy is clearly a moron, I've just received about 3 emails from him in the past hour all demanding me to make payment. :x


Out of interest does it say in his listing payment with xx days/hours?
#40
louiseb84
Out of interest does it say in his listing payment with xx days/hours?


nope, just a standard auction

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