wondering if anyone could give me advice on a problem I'm having with ebay.
A month or so ago I bought a spoiler for my car which was titled "Astra Coupe boot spoiler, yr 2000+". The spoiler arrived and it's not for my car at all. When I hold it against the boot it's at least 2foot short and doesn't have stalks to mount it on. My best guess is its for a corsa lip spoiler or something similar. I contacted the seller ( who has 150 + positive feedback). She told me she'd sold it for her Brother, he was away on business so I should relist it myself and sell it on. I refused to do this, mainly for the fact I had no idea what car it was for, and didn't want to con someone else how I had been. I sent her pictures, and eventually gave her a time limit to respond to me by or I'd report her to ebay. She ignored my request so I reported her. Ebay have now told me that they can't do anything as I paid by cash ( stupid I know but I posted cash recorded delivery). However, the seller marked it as payment recived and this isn't the dispute.
Ebay have advised me to go to the Police. Again, I emailed the seller telling her this, and that I didn't want to go to the Police as it was a waste of their time, although if she didn't refund me I would be left with no option. I've been ignored again ( all over £40, but for me it's the principle thatI've been conned).
Ebay say they can do nothing about it, but surely there must be some repercussion for an ebay member incorrectly describing items, as surely this is fraud.
Any help or suggestions would be greatly appreciated.