EBay help - buyer problems - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

EBay help - buyer problems

Squelds Avatar
9y, 7m agoPosted 9 years, 7 months ago
Hey guys, im just after some advice really. I sold and item on fleabay roughly 3 weeks ago. It was a leftover amd2400 with coolermaster fan, and i tested it fine before i sent it. I sent the guy an email couple of days after i sent it but never got a response. Now 3 1/2 weeks later i get a really blunt msg saying 'been in hospital, cpu dont work, and its an amd1800'.

I mailed back very politely saying that I tested the chip fine and it worked perfectly. I even gave him the auction number i got it from only weeks before, and looking up this problem it is common that amd2400 gets recognised as 1800 coz of the frontsidebus settings. I explained how to cure it, asked for motherboard details and gave web links to help with the problem. I then got another mail bluntly saying 'i build 100s of pcs a year, chip wont boot, it dont work'.

Now i wouldnt normally bother getting stressed, but things just dont add up to me.

1: How does he know its an 1800 if it doesnt boot. CPU sticker clearly says amd2400 on the chip and this is a common problem with the fsb. I am also waiting for him to read back serial number which i will cross reference.
2: The short, sharp answers, almost unwillingness to cure the problem, make me very warey. Also taking 3 1/2 weeks to respond, then saying ive been in hospital hmmm maybe i dunno.
3: I clearly marked the auction as sold as seen - but the point is the chip worked 110% !!
4: I have asked him for motherboard specs that he is using, including model number. So far no return on that.
5: Looking back at his previous auctions he also purchased an amd1800 only weeks before. Im worried hes got it mixed up, or trying to bump me with that one.

Now i have been as polite as possible, and am another user that worries about poxy feedback ratings. What avenue do you guys think i should persue ? Just hacks me off that i know it worked, yet the guy is insistant that it doesnt... and also not being very communitive in trying to resolve it. What can i do if he trys to bump me with the 1800 he previously purchased ? Please help with some advice so that i can be ready if it gets nasty - which i hope not. Now i personally do build a lot of pcs a year, surely im not responsible for tech support if the guy cannot get it to run !
Other Links From eBay:
Squelds Avatar
9y, 7m agoPosted 9 years, 7 months ago
Options

All Comments

(7) Jump to unreadPost a comment
Comments/page:
#1
Check this guys bidding/buying history and see if he's been active on ebay whilst he's been in Hospital.
How about phoning him and speaking to him?
How did he pay?
What is the item number?
How much did it sell for and how did you send it?
[admin]#2
Dinosteveus is your man.....

Squelds


1: How does he know its an 1800 if it doesnt boot. !


Valid point- how has he explained this?

Squelds

2: The short, sharp answers, almost unwillingness to cure the problem, make me very warey. Also taking 3 1/2 weeks to respond, then saying ive been in hospital hmmm maybe i dunno. !


I agree this looks fishy...

Squelds

3: I clearly marked the auction as sold as seen - but the point is the chip worked 110% !!


And by bidding on your item when you've listed it as tested & sold as seen, he has agreed to your terms.

Squelds

Now i have been as polite as possible, and am another user that worries about poxy feedback ratings. What avenue do you guys think i should persue ? Just hacks me off that i know it worked, yet the guy is insistant that it doesnt... and also not being very communitive in trying to resolve it. What can i do if he trys to bump me with the 1800 he previously purchased ? Please help with some advice so that i can be ready if it gets nasty - which i hope not. Now i personally do build a lot of pcs a year, surely im not responsible for tech support if the guy cannot get it to run !


OK try not to worry too much about -ive feedback, it's not worth being conned over and you can always return the favour to him if he does go down that route.

In my opinion, this looks dodgy as hell, he sounds like he is trying to scam you. If you've listed it as sold as seen, and you've tested it, and you sent it, and you've kept a good line of communication at your end, you've done nothing wrong.
#3
Interesting read, people often say it doesn't work because they want their money back as they didn't want it in the first place or something along those lines. You have done the right thing in explaining to him on how to solve the problem (has he replied since your reply?).

If you do not want to have the item back and give him his money back then unless you have stated in your listing you do not have to.

It is all down to you if he wants his money back etc you either do the annoying thing of getting the item back and refunding him his money with you losing the ebay fee and paypal fees etc. Or grin and bare it and prob get a negative feedback which isn't fair as you have not done anything wrong but, some people are like this.
#4
Thanx m8. I checked his history and no transactions in that time. Item number is 120107935909. He paid via paypal and it went for £29. I sent it standard parcels, very very well packed, and he got it no probs. Just a bit hacked off with the bluntness thats all.
#5
Standard Parcels and Paypal don't go together. You WILL lose an item not received dispute, if he goes down that route with Paypal. (that is the easiest way to get a full refund)
I would get his details and speak to him:-
http://search.ebay.co.uk/_W0QQtZvbQQsofindtypeZ9

As for a refund, ummmmmmm, I would tell him to naff off. It was 'sold as seen'. You ain't left him feedback yet so don't until he leaves it for you. A neg will damage him as much as you.
#6
OK many thanx for your help guys. I think im trying to be scammed, or he just cant get it to run his end coz of tech problems (which isnt my fault). I didnt intend to offer a refund coz i was 110% positive it worked, and he just seems like hes taking rubbish. Lets see what he comes back with now ive requested serial/model numbers.

Oh and from now on ill use special delivery. Ebay is getting too much of a con, a lot of dodgy peeps out there. Where have all the honest people gone... all i ever read about now is scamming !!
#7
Squelds
OK many thanx for your help guys. I think im trying to be scammed, or he just cant get it to run his end coz of tech problems (which isnt my fault). I didnt intend to offer a refund coz i was 110% positive it worked, and he just seems like hes taking rubbish. Lets see what he comes back with now ive requested serial/model numbers.

Oh and from now on ill use special delivery. Ebay is getting too much of a con, a lot of dodgy peeps out there. Where have all the honest people gone... all i ever read about now is scamming !!

Have a look at this if you have time:-
http://www.hotukdeals.com/forums/showthread.php?t=43323
I hope you get it sorted. :thumbsup:

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!