Ebay help. I've lost item I was selling! - HotUKDeals
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Ebay help. I've lost item I was selling!

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6y, 11m agoPosted 6 years, 11 months ago
So basically I was selling an old phone on eBay because I bought a new one. But I lost the one I was selling but the auction has ended and someone's won the item!

Help! What do I do and what are the costs gona be like? thanks
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6y, 11m agoPosted 6 years, 11 months ago
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#1
email the buyer, explain the situation and try to agree to cancel the sale. Then start a dispute and mutually agree to cancel the sale. This will refund all your fees and wont cost you a penny.
#2
What phone was it and how much did it go for?
suspended#3
khy86
email the buyer, explain the situation and try to agree to cancel the sale. Then start a dispute and mutually agree to cancel the sale. This will refund all your fees and wont cost you a penny.


You will still be charged the listing fee though.
#4
If they have paid for it, refund them ASAP and explain to them what has happened. Depending on how understanding they are will depend on the feedback they leave. Best advice though is to act quickly and honestly, and ask if they will agree to cancel the sale.
#5
whosthere?
What phone was it and how much did it go for?


Yeah, i'd be curious to know too.............hmmmmm:whistling:
#6
I would first apologise to buyer..refund payment (if recieved ) ASAP .then contact ebay for reund of final value fees, that should take a few days..
#7
is that possible u've deleted it by mistake? or ebay may have removed it because some wordings they don't like. I had something deleted by ebay before but they usually send u an email to explain that.
#8
hyic
is that possible u've deleted it by mistake? or ebay may have removed it because some wordings they don't like. I had something deleted by ebay before but they usually send u an email to explain that.


thats what i read it to mean but op has lost the actual phone:w00t:
#9
DarkKnight
You will still be charged the listing fee though.


no im pretty sure even the listing fee gets refunded, this protects the seller from fraudulent buyers, unless he started at 0.99p in which case its free anyway
#10
hyic
is that possible u've deleted it by mistake? or ebay may have removed it because some wordings they don't like. I had something deleted by ebay before but they usually send u an email to explain that.


Erm, I don't think the OP has lost the auction, I think it's the actual phone. Or have I missed something here?
#11
deek72
Yeah, i'd be curious to know too.............hmmmmm:whistling:

;-):evil:
#12
hyic
is that possible u've deleted it by mistake? or ebay may have removed it because some wordings they don't like. I had something deleted by ebay before but they usually send u an email to explain that.


ehhh?
what have you been drinking this early in the day??:-D
#13
whosthere?
What phone was it and how much did it go for?


deek72
Yeah, i'd be curious to know too.............hmmmmm:whistling:


haha! r u thinking wot am thinking:w00t:
#14
bossyboots
haha! r u thinking wot am thinking:w00t:


Never :whistling:
#15
me neither:whistling:
#16
bossyboots
me neither:whistling:


I am though:whistling:
#17
ok so am I :w00t:
[mod]#18
I'll just say it then...................i take it you didn't get as much as you hoped then OP :)
#19
bossyboots
ok so am I :w00t:


Alright then, I am/was :oops:

Syzable
I'll just say it then...................i take it you didn't get as much as you hoped then OP :)


Wish I had your bottle though :)
#20
im just gonna say what everyone else is thinking

did it not go for how much you thought it was gonna go for and are now trying to backtrack out of the sale????

sorry but this happens a lot on ebay thats why im asking :thumbsup:
#21
ilovepink
im just gonna say what everyone else is thinking

did it not go for how much you thought it was gonna go for and are now trying to backtrack out of the sale????

sorry but this happens a lot on ebay thats why im asking :thumbsup:


Go pinky!! Go pinky!! Go girl!! :-D
#22
lol

I completely forgot about this thread because I was looking for the phone! Seriously I was...

I was having a little clear out of my books/old phones/etc...Anyway I found the phone in an old box still can't figure how it got there! Gona arrive to buyer 1 day late but hopefully bfor xmas. Oh by the way, thanks for the tip on how to back out of en eBay sale, hahaha(last laugh) :lol:
#23
The End
lol

I completely forgot about this thread because I was looking for the phone! Seriously I was...

I was having a little clear out of my books/old phones/etc...Anyway I found the phone in an old box still can't figure how it got there! Gona arrive to buyer 1 day late but hopefully bfor xmas. Oh by the way, thanks for the tip on how to back out of en eBay sale, hahaha(last laugh) :lol:



wow hope you dont use the FS/FT section with a comment like that

next time you come on here asking for help with ebay i will divert those wishing to help you back to this thread with the above comment

some people :roll:
#24
The End


I was having a little clear out of my books/old phones/etc...Anyway I found the phone in an old box still can't figure how it got there!


Hmmmmmm. Course you did. :whistling:
#25
deek72
Hmmmmmm. Course you did. :whistling:


THIS^^^
#26
Right load of suspicious minds here..... :whistling:
#27
ilovepink
wow hope you dont use the FS/FT section with a comment like that

next time you come on here asking for help with ebay i will divert those wishing to help you back to this thread with the above comment

some people :roll:


WOW first I'm accused, then kind of mocked, explain myself more but no use, then when I try to have a little joke: threatened!

But still I'm smiling...:)
#28
tinkerbell28
:lol:


Not quite if you make a habit of it you will soon loose your account if the buyer negs and files a nps.


I've found it so it's not a problem, I've only sold a few items so didn't have clue about what to do. Last thing I wanted is some long and confusing argument about a missing item over the internet with an eBayer...

edit: oh btw thanks!!

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