Hi, I sold a 360 on ebay that i had fixed with the x-clamp fix and the buyer emailed saying that it was freezing and wanted a replacement. He sent the 360 back and when i received it i noticed a loose washer inside the box. I opened the console and i noticed that he had opened it because there was a screw missing, 2 washers missing and he used white thermal paste, i used arctic silver 5. What i want to know is could i open a dispute with paypal and say that i never received it in the same condition that i sent it? Thanks for any help.