Please can anyone tell me if you send a parcel via royal mail (first class) and it doesn't get to the buyer what are the chances of 1. Been compensated by royal mail for the cost of your item (£26) and 2. If they don't compensate how do you stand with eBay as in will they refund the buyer at my expense even though I have proof of postage etc? I am really furious about this as the buyer has opened a case against me even though I rang them when they emailed me to say that they hadn't received it and I sent a photo of the proof of postage.
Sorry if this has any spelling mistakes etc but my iPhone always changes my words!
Many thanks in advance for any advice etc