Ebay help: regarding seller changing invoice - HotUKDeals
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Ebay help: regarding seller changing invoice

thedealsealer Avatar
banned6y, 6m agoPosted 6 years, 6 months ago
i bought an item through ebay (havent paid for it yet) through best offer. the seller was selling at £62 with free delivery. so i made an offer of £50 and the seller accepted. but i then recieved an invoice from the seller with postage on the invoice of £6.99.
is he allowed to do this? because when i made the offer of £50, it said free delivery and no postage costs was mentioned
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thedealsealer Avatar
banned6y, 6m agoPosted 6 years, 6 months ago
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1 Like #1
No he can't charge you more for postage.
banned 1 Like #2
not allowed unless you live in Lagos ;)

just contact seller.
banned#3
tinkerbell28
No he can't charge you more for postage.


csiman
not allowed. just contact seller.


thanks. ive contacted him but hes not replying now
il see what he says
#4
Are you Nigerian?
If not, he cant charge you postage.
1 Like #5
just pay the original invoice thru ebay?
banned#6
skusey
Are you Nigerian?
If not, he cant charge you postage.


lol no im not nigerian :)
banned#7
casparwhite
just pay the original invoice thru ebay?


when i go through to payment, it goes to 56.99 (50 + 6.99) :?
banned#8
thedealsealer;8706053
when i go through to payment, it goes to 56.99 (50 + 6.99) :?

dont pay via the email invoice - pay via ebay
1 Like #9
Contact eBay customer service and see what they do. You'll probably end up with no item but doing it this way prevents you from getting a non-paying buyer strike IIRC and it covers your back as well. Something like this happened to me not so long ago but under different circumstances.
#10
neg neg neg neg neg neg


neg hiiiiiiiiiiiiiiiiiimmmmmmmmmmmmmmm
1 Like #11
casparwhite
neg neg neg neg neg neg


neg hiiiiiiiiiiiiiiiiiimmmmmmmmmmmmmmm


What he said - you should be able to click on your item in "my ebay" and pay for the item without an invoice ?

neg comment too :)
1 Like #12
some people add free post if bought at BIN price or if you offer then you pay post-has he put this in his terms?
banned#13
plumberman01
some people add free post if bought at BIN price or if you offer then you pay post-has he put this in his terms?


nope, didnt say anything like that in his terms
banned#14
csiman
dont pay via the email invoice - pay via ebay


ive tried paying via ebay but the 6.99 still comes in
banned#15
tsimehC
Contact eBay customer service and see what they do. You'll probably end up with no item but doing it this way prevents you from getting a non-paying buyer strike IIRC and it covers your back as well. Something like this happened to me not so long ago but under different circumstances.


i thought il wait for his reply first and then contact ebay customer support for help
#16
get his phone number and call him? go on advanced search on ebay-find sellers details?
banned#17
plumberman01
get his phone number and call him? go on advanced search on ebay-find sellers details?


thanks for all your help guys, yep requested his details :)

rep left to you all
banned 1 Like #18
whats the item number
banned#19
120573285500
#20
He needs to put the £50 in the +/- charges section (this is separate to the postage costs). I have done this before with no problems ;-) .
#21
login to paypal, click on send money and choose ebay, check how much the total comes up to and you might be able to edit out the postage charge.
banned#22
i would just give them a ring, there number is on there
#23
thedealsealer
thanks for all your help guys, yep requested his details :)

rep left to you all


sellers details are on the item page:? If you pay on paypals website you can amend the postage price. just sign into paypal via paypal.com then click on send money, on that page there is an option to pay for ebay items click on that then continue to pay through paypal adjust the postage to what it should be, hope that helps

someone beat me to it....you can adjust the postage though I have done it few times before when postage discounts have been offered instead of waiting for invoice
banned#24
Yep managed to get a number, not picking up but will try tomorrow or contact eBay tomorrow. Thanks
#25
tracyhay
sellers details are on the item page:? If you pay on paypals website you can amend the postage price. just sign into paypal via paypal.com then click on send money, on that page there is an option to pay for ebay items click on that then continue to pay through paypal adjust the postage to what it should be, hope that helps


already said that! ;-)
banned#26
Yep thanks guys, I can see the route of paying through paypal, Im getting paid tomorrow so will pay for it tomorrow
#27
lilraul
already said that! ;-)


lol I know you typed faster
banned#28
The seller realised his mistake lol and offered to cancel the order. What's best way to cancel it?
banned#29
thedealsealer
The seller realised his mistake lol and offered to cancel the order. What's best way to cancel it?


why cant he just send you a new invoice?
banned#30
I dont think he wants to sell it to me for 50 quid
#31
he has to send you a request to cancel transaction via the resolution centre but then you've lost the item
#32
if you want the item, pay via paypal, edit the postage.
they can't do anything about it except deal with ebay or send the item.
banned#33
thedealsealer
I dont think he wants to sell it to me for 50 quid


then it isnt an error on his part is it, report him to ebay and neg him, cause he sold one to someone else for £50, probably added the £6-99 postage there too
banned#34
If I email eBay can they make the seller sell it to me for 50 pounds?
#35
they can't force the seller but they may suspend them, i would advise what I said as your still protected by paypal if the seller doesn't sell you the item.

if he sends you a cancel transaction email via ebay, you can decline it if you wish to buy the item.
banned#36
thedealsealer
If I email eBay can they make the seller sell it to me for 50 pounds?


nobody can make him sell you anything, but he will get a strike, if you want to, then do as others have said and pay via paypal but i am sure he will send payment back, or maybe even send you something of similiar weight through the post, it aint worth the hassle, report him to ebay
banned#37
Yes I'll do what you've said lilraul, tomorrow morning I'll pay via paypal and well see what happens from there on
banned 1 Like #38
I see your point sassie, I actually don't wang the hassle! I was looking for a quick sale and made the guy an offer but I'll just look around for others, I'm sure there will be others
#39
I recently had the joke twice:

Once from a seller from Germany who sent the correct invoice, but once I had paid claimed that the advised postage cost was not sufficient and I should pay double which I refused. In the end I agreed to cancel the transaction so that she could get back the ebay fees and I left neg feedback

And then again with Savile Row on Ebay. Was listed as free shipment, so was the invoice they sent after the auction end but when going to checkout (kind of their own checkout they force you to use) they added £8 postage. Had to email back and forth until they accepted to honor their offer (was apparently a mistake, the free offer was only for UK but the ebay auction said free email to Europe as well).

Anyway, that to say: Don't accept it, either cancel the transaction or insist on the terms of the auction!
#40
thedealsealer
I see your point sassie, I actually don't wang the hassle! I was looking for a quick sale and made the guy an offer but I'll just look around for others, I'm sure there will be others


This is the best way forward, don't get caught up in wasting some hours of your precious life dealing with them :thumbsup:

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