ebay item not received - seller no longer registered - HotUKDeals
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ebay item not received - seller no longer registered

£0.00 @ eBay
Hi can anyone give me advice as what to do about this. I paid over £350 for a piece of jewellery which never arrived. The seller only sent it registered delivery but it should have arrived nearly…
wolfee Avatar
9y, 6m agoPosted 9 years, 6 months ago
Hi

can anyone give me advice as what to do about this. I paid over £350 for a piece of jewellery which never arrived. The seller only sent it registered delivery but it should have arrived nearly 3 weeks ago. The seller seemed like a nice guy and we communicating regularly through email while he tried to chase it with royal mail (postal item not considered missing for 15 days), however he didn't respond to my last email 2 days ago and now he's no longer registered with ebay. Unfortunately it was a last minute impulse buy so I didn't really check out all the facts, the seller was a power seller with almost a thousand 100% feedback but the item was only covered with £150 paypal buyer protection (I paid with paypal). Is it worth chasing through ebay or paypal? How about civil action?

I can't afford to lose this money so any help and advice would be greatly appreciated

Cheers

Wolfee
Other Links From eBay:
wolfee Avatar
9y, 6m agoPosted 9 years, 6 months ago
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#1
Item number?
#2
Oh dear Bless you, thats alot of money, I bought an item few yrs back and never received it and the seller suddenly became No longer Registered ebay user. I didnt receive a penny however my item was cheap compared to yours.
Contact Paypal....
I hope the seller isnt the one whos just been caught on ebay for fraud. No way of finding out HOW Long he was a reg user?
banned#3
Can you still pull his address and phone number off ebay once they become no longer registered?
#4
Was the Paypal payment funded by a Credit Card?
#5
sassie
Can you still pull his address and phone number off ebay once they become no longer registered?

No.
#6
If you are going to claim compensation use Paypal, Ebay will only give you £85. I lost a similar amount due to a hacked account, Police are still chasing it up after 6 months...
#7
Robotochan
If you are going to claim compensation use Paypal, Ebay will only give you £85. I lost a similar amount due to a hacked account, Police are still chasing it up after 6 months...
Things have changed now.
banned#8
dinosteveus
No.

Thanks dino didnt know this, will remember this for future purchases any slight problem and pull their name and address straight away.

OP did you send money staright away or did you ask for an invoice, it will usually have name address on invoice unless he only accpepted paypal payments
#9
Robotochan
If you are going to claim compensation use Paypal, Ebay will only give you £85. I lost a similar amount due to a hacked account, Police are still chasing it up after 6 months...


Here:-
[COLOR=#666666]28 June, 2007 | 02:43PM BST[/COLOR]
http://pics.ebaystatic.com/aw/pics/s.gif
Update: link to Paypal Buyer Protection information amended.
We wanted to remind you about improvements we’re making to buyer protection on eBay.co.uk and eBay.ie.
PayPal now provides £150/€200 of coverage for certain items, with no processing fee and no minimum purchase price.
Additionally, buyers who use PayPal to purchase items from eligible sellers may be entitled to up to £500/€1000 protection.
The protection offered by PayPal is an expansion of PayPal Buyer Protection and replaces the eBay Standard Purchase Protection Programme, which will be retired.
For further details, please read the [COLOR=#0000ff]announcement last month[/COLOR], and the [COLOR=#0000ff]PayPal Buyer Protection[/COLOR] information. [COLOR=#0000ff]PayPal Buyer Protection Help[/COLOR] is also available.
Regards,
The eBay.co.uk and eBay.ie Teams
http://www2.ebay.com/aw/uk/200706.shtml#2007-06-08124304
#10
I think the OP has gone.
Without the item number and other info I can't help.
#12
Hi i'm back

the item number is 270152028060 . unfortunately my paypal acount is funded with a debit card, not a credit card.

Thanks guys
#13
oh and btw I have his address
#14
I would take this idiot to the small claims court. It will cost you £30 to do it online, trust me, it works.
I don't understand why he ain't got the full £500 Paypal protection or why he's a Power Seller or why he was going to post a £350 item by a service that will only cover it for £34. In fact, why is he NARUd?

Was it a Visa Debit Card?
Have you started a dispute with Paypal yet?
#15
It's a visa electron card and no I haven't started a paypal dispute yet, didn't know whether or not it's worth doing now he's NARU. Should I?
Thanks for the link to the small claims court, if I file a claim through them should I do a paypal dispute as well?
Was also wondering how the courts would contact him and what happens if he just ignores their correspondence? Do you think he could somehow contest the case as not being his fault, if he just says it's not my fault it's royal mails?

Thanks again dino, I see your not around at the moment so I'll check back later.
#16
wolfee
It's a visa electron card and no I haven't started a paypal dispute yet, didn't know whether or not it's worth doing now he's NARU. Should I?
Thanks for the link to the small claims court, if I file a claim through them should I do a paypal dispute as well?

Thanks for the help


Flippin eck, yes start a dispute NOW. Sooner the better, you must escalate it straight away.
I need to be blunt here, find your dangly bits and stop messing about, you need to get things moving or you can kiss goodbye to your £350. If it was a scam, he will be long gone by the time you have done anything.


Right then, here's what I would do. Start a Paypal dispute and escalate it straight away, then send this scammer a letter by Special Delivery informing him that he has 7 days to refund you in full either by Paypal or Bank Transfer, or you will take him to the Small Claims Court. (Be blunt and to the point but don't swear.)
Don't let him waffle or fob you off and if he emails you don't reply to them if they ask for more time etc.

Is the Address you have for him in London?
#17
thanks dino, have just found my dangly bit's lol. Will do the paypal thing now, and get a letter off to him later.
The address I have for him is in London.
#18
wolfee
thanks dino, have just found my dangly bit's lol. Will do the paypal thing now, and get a letter off to him later.
The address I have for him is in London.

Did he give a reason why ebay have NARUd him?
Have you Google Earth'd the postcode to see what the area is like?
#19
If you have his address - take him to small claims court.

Log a Paypal dispute anyway, if Paypal rule in your favour (which they almost certainly will), it'll help in your favour if it does go to court.
#20
Have just noticed that the paypal payment went to his missus (at least i presume it's his missus, same surname) does it make a difference regarding who I claim against through the courts?

"if Paypal rule in your favour (which they almost certainly will), it'll help in your favour if it does go to court."
good point Marcus thanks!
#21
wolfee
Have just noticed that the paypal payment went to his missus (at least i presume it's his missus, same surname) does it make a difference regarding who I claim against through the courts?
To be honest I don't know. In that case I would send them both a letter separately. I don't know who you'd take to Court. I'd go for the Woman as the money went to her but I'm not sure.
Have you considered phoning her?
#22
Unfortunately I don't have a number for them, Have tried bt directory enquiries but no joy.

Do you know of anyway of finding out if they are married as I guess I could claim against them both as a couple (maybe?)

Have just escalated the paypal dispute too btw

cheers dino

wolfee
#23
pcnutta
No way of finding out HOW Long he was a reg user?

April 23rd 2003 with a 100% feedback. But...that figure seems to be based on considerably lower priced items.
#24
just noticed your previous question i hadn't responded to.
Don't know why he's now NARU, kinda assumed he'd unregistered himself.
I have checked his postcode with google earth and the area seems quite nice, just a stones throw away from wembley. I'll be down that way in a few weeks time for the england russia match, so might just pay him a visit.

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