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eBay item not received?

£0.00 @ eBay
OK, I bought a £2.50 item from eBay on Sunday 9th January, and the seller claimed to have shipped it via second class standard on the following day. After almost two weeks I had not got it, but t… Read More
Breadboy Avatar
6y, 5m agoPosted 6 years, 5 months ago
OK, I bought a £2.50 item from eBay on Sunday 9th January, and the seller claimed to have shipped it via second class standard on the following day.

After almost two weeks I had not got it, but the seller told me to wait a few more days. So I did, but still nothing! They told me to check the local post office, as supposedly many have had items there waiting for a long time. So I checked, and nothing; packages shipped after this one had already arrived at my door some time before! Now they say that they will contact the post office for the latest shipping status, but I have had enough to be honest. What should I do?
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Breadboy Avatar
6y, 5m agoPosted 6 years, 5 months ago
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1 Like #1
Just open a dispute on ebay and go through the claim form.
#2
i always wait 15 working days (ie 21 days) from dispatch before filing a dispute as this is the length of time royal mail make you wait before admitting its lost
banned 1 Like #3
asked and answered daily in MISC
#4
Personally I would ask them to give you a full refund and if the item turns up you would send it back. If they don't agree to this which they should open up a dispute case and ebay would be on your side. Escelate it to full case where ebay will make the desicion for you.
Seller should give you a full refund and the seller should get a lost item form from their post office and they can claim back the cost of the item.
banned#5
I bought an item once on ebay seller claimed he had sent it first class so i waited the 21 days to dispute it. Recieved my money and almost 3 months later i recieved the item through the post
#6
Well I'd just go and buy the same item again lol (PS2-PC controller adapter), so should I just message them asking to send a replacement, and then claim from Royal Mail if they wish?
suspended#7
csiman
asked and answered daily in MISC


Very helpful as usual... NOT!

Would it not have been just as easy to write:

"Put a non-received goods claim through ebay"

Trolling Idiot.
#8
They are pulling the wool over your eyes, how can they check the 'shipping status' of a second class posted item (they can't). It's all a bluff IMO. Open a dispute and get your money back, simple. Don't be fobbed off any longer as they maybe trying to get to the 45 day cut off at which point you cannot make a claim. Although for £2.50 it all seems a little petty on their behalf.
banned#9
Thank God for the IGNORE feature - keeps the low life imbeciles like little jonny at bay :D

or maybe I just float his canoe as he seems to be stalking me oO


http://i280.photobucket.com/albums/kk173/csiman2/ScreenShot040.jpg



Edited By: csiman on Jan 27, 2011 10:06
suspended#10
csiman
Thank God for the IGNORE feature - keeps the low life imbeciles like little jonny at bay :D

or maybe I just float his canoe as he seems to be stalking me oO


http://i280.photobucket.com/albums/kk173/csiman2/ScreenShot040.jpg




Me stalking you??... haha, you write in every thread I visit!

I doubt many people have seen your comment anyway as I'm guessing you have been ignored many a time (_;)
banned 1 Like #11
someone explain what the IGNORE feature does to little jonny (assuming little jonny is still after my affections). What a lolzer!

My last comment directed at him as I cant see his pathetic replies anyway lol

http://i280.photobucket.com/albums/kk173/csiman2/vybgbr.gif


Edited By: csiman on Jan 27, 2011 10:13
#12
Royal Mail delivery times since the beginning of December have been very bad and that includes the 1st week of January. I have personal experience of something posted on the 4th January only turning up at the end of last week (21st). After 15 working days the seller probably will refund your money as they can then claim for the loss from Royal Mail.
suspended#13
csiman
someone explain what the IGNORE feature does to little jonny (assuming little jonny is still after my affections). What a lolzer!

My last comment directed at him as I cant see his pathetic replies anyway lol

http://i280.photobucket.com/albums/kk173/csiman2/vybgbr.gif



Obviously you haven't put me on ignore, Can't blame you I'm an interesting guy (_;)

Cue the 1,000,000 use of that gif.... oops too late, you have already used it :)
#14
I sent something first class 2 weeks ago and it took 8 days to arrive!!!, so it may well be royal mail.
#15
So should I message asking for replacement, or just open up a dispute now?
#16
Breadboy
So should I message asking for replacement, or just open up a dispute now?


Open an item not received dispute now I'd say. If it turns up you can always close it amicably, it will take a week or so to be resolved anyway.

Edited By: greg_68 on Jan 27, 2011 13:19
#17
I sent a message yesterday to the seller asking for a replacement, since I had had enough, and got no response today, even though the seller normally responds to my messages by 7 AM. I researched opening a case as you all suggested, and found out that requesting a replacement is an option, not just a refund. So I opened it at about 10 AM, and I got the seller's response by 11 (normally they only respond the next day...)! They have said that they did not get any news from the post office, so have immediately sent me a replacement. Now I will just wait for this one.

Thanks for your help! :)

Edited By: Breadboy on Jan 28, 2011 12:23
#18
The relacement is still not here, when it was supposedly sent on Friday... shouldn't second class arrive earlier?
#19
How many times will it take to be advised to open a dispute before you actually do it, the rate it's going your time will be up and you won't be able to.
#20
op dont take any crap, you have given the seller far too much time to sort this out

open a paypal dispute- dont forget to esculate, then sit back and let paypal fight for your money

good luck
#21
greg_68, I already did, if you see my post above... that's what got the seller to supposedly send a replacement. I opened an eBay dispute and they must have been scared, because they respoded within an hour.

sedd33, I would, but then what if the seller has genuinely sent me another one?
#22
Breadboy
greg_68, I already did, if you see my post above... that's what got the seller to supposedly send a replacement. I opened an eBay dispute and they must have been scared, because they respoded within an hour.sedd33, I would, but then what if the seller has genuinely sent me another one?

That would pretty much make him the most unluckiest person in the world.....RM losing 2 of his packages on the bounce

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