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eBay live help

Joshanna Avatar
9y, 11m agoPosted 9 years, 11 months ago
Steve gave me the link to the live help, but my pms were almost full and ive deleted it, stupid me i know, anyone know it :oops:

Looked on eBay, they dont seem to want to give it out :whistling:
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Joshanna Avatar
9y, 11m agoPosted 9 years, 11 months ago

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Googled it and got the link guys, as at least 2 of you will want to know what the trouble was.
Couple of years ago, ebay took my fees without my consent, so i rang my bank, and theyve blocked all ebay taking fees.

This year, i put some items on which totalled £1.20 in fees.
I pay for my items when theyve all finisehed and pay the fees in 1 go.
While my items were live they instructed the £1.20 to be taken to my bank.
As a result my bank refused, and my ebay account then was showing this (items had finished at this point and id paid the final value fees)

20-Dec-06 20:22:42 GMT Direct Debit Returned Item (20-Dec)
Reason: No Instruction Payment -- £1.200000 -- £1.20
20-Dec-06 20:22:43 GMT Direct Debit Returned Item Fee Other -- £5.000000 -- £6.20

So, as you can imagine when i saw last night i was fuming there trying to charg me a fiver!
So i contacted Dinosteveus who said there was nothing i could do :-(

Logged onto live help this morning, she said there was nothing they could do and there bank had charged them.
I told her i wouldnt pay it and was leaving ebay, and as a result i was greeted by this instead :

22-Dec-06 09:10:28 GMT Courtesy Credit Other -- -£1.500000 -- £4.70
22-Dec-06 09:10:28 GMT Courtesy Credit Other -- -£3.500000 -- £1.20

They credited my account with the £5, too worried about losing me :giggle:
All sorted now, can have a nice xmas :)
1 Like #2
WOW, must be that time of year. :santa:
I wonder if they will let me off my £150 bill :giggle:

Great result.:-D
I was sure i wasnt going to get it back :)
But i was so angry i would have left! :giggle:

I thought me being the little guy in the pond they wouldnt care about losing one member, but im quite pleased with them :)
Im quite impressed actually! For once Joshy you surprised me! :-D :viking:

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