I got through to Ebay's new phone line customer support, it's a local rate number which is good, 020 etc
But when I got through, they spoke with an american accent just like it seems all Paypal agents do. And there's no noise cancellation so you can't really have a relaxed conversation, you have to repeat everything and use the alpha-bravo thing because you can hear the other agents conversations.
So close...and yet so far...
Why not use English customer services peeps and why not make it a relatively relaxing experience, especially when a problem's just happened with your purchase