Ebay/Paypal help PLEASE! - HotUKDeals
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Ebay/Paypal help PLEASE!

£0.00 @ eBay
Hi, I have just received £97 for a phone I sold on Ebay from a customer is Slovenia. They have 30 positive feedback, from purchasing goods from US/UK. Nothing expensive though. I was wondering whet… Read More
imyontour Avatar
9y, 11m agoPosted 9 years, 11 months ago
Hi,

I have just received £97 for a phone I sold on Ebay from a customer is Slovenia. They have 30 positive feedback, from purchasing goods from US/UK. Nothing expensive though. I was wondering whether it would be safe in me sending the goods as the buyer is unconfirmed also. The money is in my Paypal account. What do you think?
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imyontour Avatar
9y, 11m agoPosted 9 years, 11 months ago
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#1
I wouldn't send it out of the UK it's too risky, you should only send to confirmed addresses.
#2
Refund em. If unsure tell em you post only to confirmed addresses. Did you offer international postage in the listing? It could be a hijacked account, stolen card, or simply a guy going to open a dispute to get their money back when it turns up. Better safe than sorry,
#3
they have paid u no worries , withdraw the money straight away and post it, thats what i would do anywho.
but i am blonde :? :giggle:
#5
intenso100
they have paid u no worries , withdraw the money straight away and post it, thats what i would do anywho.
but i am blonde :? :giggle:

Not a good idea. Transferring the money takes up to 10 days, IF he was eligible for seller protection he must post the item within 7 days.
Also, Paypal will put an account in arrears and expect it cleared or it will be passed on to a debt collecting company.
#6
sometimes a little human trust is needed, i know £97 is a lot of money, but this guy has 30 feedbacks from buying from us/uk, so this is just my advice or what i would do, complete the transaction
#7
intenso100
sometimes a little human trust is needed, i know £97 is a lot of money, but this guy has 30 feedbacks from buying from us/uk, so this is just my advice or what i would do, complete the transaction

And if it was you, and he reversed the £97 woulf you be like ' Well at least I tried to trust him'?
#8
intenso100
sometimes a little human trust is needed, i know £97 is a lot of money, but this guy has 30 feedbacks from buying from us/uk, so this is just my advice or what i would do, complete the transaction

I can open a new ebay account and within 30 minutes have 100 positive feedbacks from all over the World for around a fiver.
#9
sigh, u will never win here, maybe ebay should become country specific u can only sell to people in the same country as you. and i am not gonna argue here, bcos i know i will never win
#10
intenso100
sigh, u will never win here, maybe ebay should become country specific u can only sell to people in the same country as you. and i am not gonna argue here, bcos i know i will never win

You can put restrictions (to a point) on who can bid or buy your items.
Do YOU sell on ebay?

It's not a game, this is someones hard earned money we are talking about. It's not a case of who will 'win'. We are trying to offer the OP some good advise.
#11
In fairness we only know half the story here, and yes i have sold on ebay before but i dont see what this has to do with it, anyway dino as you are master of ebay/paypal as im aware the op should obviously take ur advice
#12
intenso100
In fairness we only know half the story here, and yes i have sold on ebay before but i dont see what this has to do with it, anyway dino has you are master of ebay/paypal as im aware the op should obviously take ur advice


I don't understand you, the OP will not have Paypals seller protection:-

I have never claimed to be 'master of ebay', but I have read ebays T&C's and Paypals U/A and I understand them. If you want to 'insult' me, well that's fine with me.


https://www.paypalobjects.com/WEBSCR-470-20070627-1/en_US/i/header/spot_confirmedaddresstexthed_589w.gif
PayPal offers confirmed addresses to help:
[LIST]
[*]Guard against stolen credit cards.
[*]Prevent identity theft.
[*]Decrease chances of receiving a chargeback. (However, it is important to note that you can still receive a chargeback for reasons unrelated to fraud.)
[*]Help sellers qualify for PayPal Seller Protection. To be eligible, sellers must deliver to a confirmed address.[/LIST]What is a confirmed address?

[LIST]
[*]When a buyer’s credit card billing and postal addresses are the same.
[*]In some cases, PayPal has examined the buyer’s PayPal account history.[/LIST]Sending to an unconfirmed address.

Most unconfirmed addresses are not fraudulent, and sellers don’t usually experience problems with them. When you do deliver to an unconfirmed address, PayPal encourages you to be alert and minimise risk by following our [COLOR=#0033cc]Security Tips for Sellers[/COLOR].
#13
What is a chargeback?

A chargeback, also known as a reversal, occurs when a buyer asks a credit card company to reverse a transaction that has already cleared. A buyer may file a chargeback with his/her card issuer based on credit card association regulations and timeframes.
Although a chargeback may appear similar to a PayPal claim, it’s actually a process that is granted to a cardholder by their credit card company and initiated outside of PayPal. In a dispute over a chargeback, the decision is ultimately made by the credit card company and PayPal can’t control the outcome.
Two common reasons for reversals or chargebacks are:
[LIST]
[*]A buyer’s credit card number is stolen and used fraudulently.
[*]A buyer makes a purchase, but believes that the seller failed to fulfil his/her side of the agreement (for example, the item was not sent, an item was sent that was very different from the seller's description, or the item was damaged when the buyer received it).[/LIST]All sellers who accept credit card payments run the risk of being liable for chargebacks. Chargebacks are among the unfortunate costs of doing business. Many sellers factor this cost into their business risk model.


Disputing Chargebacks

How does PayPal help sellers fight unwarranted chargebacks?

Although the credit card company ultimately decides whether or not the buyer has a valid reason for filing a chargeback, PayPal works with our sellers to fight unwarranted chargebacks and attempts to recover funds associated with those chargebacks. We do this in two ways:
[LIST=1]
[*]Whether or not sellers meet the terms of our [COLOR=#0033cc]Seller Protection Policy[/COLOR], PayPal’s team of specialists can help fight unwarranted chargebacks.
[*]When sellers meet the terms of our [COLOR=#0033cc]Seller Protection Policy[/COLOR], PayPal covers them against chargebacks.[/LIST]To dispute unwarranted chargebacks, sellers must provide PayPal with appropriate evidence. There are three ways for a seller to provide evidence:
[LIST]
[*]For faster resolution, go to [COLOR=#0033cc]PayPal Resolution Centre[/COLOR].
[*]Email [EMAIL="[email protected]"][COLOR=#0033cc][email protected][/COLOR][/EMAIL].
[*]Fax PayPal Chargeback Team 402-537-5755.[/LIST]Our PayPal specialist will combine the evidence provided by the seller with any other information PayPal may already have, and will dispute the chargeback when appropriate.
If PayPal wins the chargeback on behalf of the seller, the seller will be reimbursed the funds associated with the chargeback.
#14
take it from someone who has been stung It is not worth the risk if you can afford to lose £97 i suggest you refund and give the money to charity you will feel better about the loss that way:thumbsup:
#15
meagain
take it from someone who has been stung It is not worth the risk if you can afford to lose £97 i suggest you refund and give the money to charity you will feel better about the loss that way:thumbsup:

Sorry to hear that. :-( :-( Was it a lot? :-( :-(
#16
I'm concerned at the advice you're giving out Intenso100, This could easily be a hi-jacked account, Using a stolen card or someone thats just going to say they never received the item and will start a dispute with Paypal!!

To send someone overseas to an unconfirmed address/Unverified Paypal account for that amount of money would be nothing short of silly.
#17
About £100 posted to Malaysia They reported as undelivered after 3 week even though we told them it would take 8 weeks, They even had the nerve to keep asking me to help him buy from the uk paypal paid out of course i didn't have a leg to stand on notched it up to a life experience but i will not be posting anywere it can not be tracked, you don't have any cover at all.

"It was a bike tyre not money":roll:
#18
meagain
About £100 posted to Malaysia They reported as undelivered after 3 week even though we told them it would take 8 weeks, They even had the nerve to keep asking me to help him buy from the uk paypal paid out of course i didn't have a leg to stand on notched it up to a life experience but i will not be posting anywere it can not be tracked, you don't have any cover at all.

"It was a bike tyre not money":roll:

Ooooo, Surface Mail is a killer where Paypal is concerned. I've found the Yanks want to use Surface Mail because of the price but they are not prepared to wait the 56 odd days it takes to deliver.
I have found our Overseas prices are very expensive compared to other Countries.
Anyway, I'm sorry to hear about your Chargeback, could you claim anything of the R/M?
#19
A question to those who always seem to offer the advice 'if in doubt don't sell it' - Don't you think that's a bit shady? Just as the buyer is agreeing to a contract when they bid so is the seller, if the seller hasn't set the auction up to block someone from buying then they do and the seller decides not to go through with the auction, then the seller deserves a good hard negging in my opinion.
#20
Hiyas,

just thought I post my opinion on this matter, what is the 2nd highest bidder? if its only a £1 cheaper and they are in the U.K cancel the 1st bid and send a 2nd chance offer to be on the safe side as the Royal Mail only covers £32 compensation (correct me if Im wrong) if lost in the post and your fone is worth £97!

Issey
#21
But as Starlet said you should list the item to U.K only if you dont want to sell the item overseas coz then you will get a negative for not binding to Ebay rules.
#22
Personnally i'd contact the buyer through ebay and ask for him to confirm his address. If its different to paypal then back out right there.
(and in the future say you only ship to confirmed addresses)

If its the same - send the item airsure (make sure he paid a lot for postage!)
Its signed for and insured then.

Thats just me. Ebaying abroad can be a nightmare, but it can also be painless and mean your stuff sells for more...

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