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Ebay phone help

add-man Avatar
9y, 3w agoPosted 9 years, 3 weeks ago
I sold a half working phone on ebay (on saturday ), the phone was then stolen/lost.
I told the seller and gave him a refund,he now wants to claim on the insurance and get a new phone off me.He sent me this message

"I have contacted my insurance company and they have said that because of the time that the phone was stolen the phone belonged to me I`m entitled to claim. If you claim then you should give me the new phone or the value of. If you fail to do either then your breaking ebays rules"

The phone cost me £130.He bought it for £30.

Any ideas?
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add-man Avatar
9y, 3w agoPosted 9 years, 3 weeks ago
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1 Like #1
lmao. tell him to go take a jump.

seriously though, the phone is not his until he receives it. it was your responsibility to get it to him. that failed, you refunded. end of.
1 Like #2
The words " go forth & multiply" spring to mind! :whistling:
#3
shanecr
lmao. tell him to go take a jump.

seriously though, the phone is not his until he receives it. it was your responsibility to get it to him. that failed, you refunded. end of.



Thats what i thought,it he trying to scam me?
#4
add-man
Thats what i thought,it he trying to scam me?


yup. deffo. personally i would ignore him, or even report him to ebay yourself.
1 Like #5
Don't get involved in this scammer. If you have refunded him in full do not reply to any more of his emails.
#6
dinosteveus
Don't get involved in this scammer. If you have refunded him in full do not reply to any more of his emails.


Yup refunded him in full, and apologized on monday
banned#7
but how does he know u have insurance in the first place?
#8
I dont
banned#9
Why would he speak to HIS insurance company? Did HE have it insured? No insurance company would tell him anything of the sort.

OK he is p*ssed off that he's not getting the phone (and understandable), but he has absolutely no right to anything apart from a refund.

I'd be inclined to email him back and tell him to deal direct with HIS insuance company and what he decides to do after you have refunded has zero to do with you. Then tell him all future emails from him are being marked as spam and will not be received. I would also tell him that you do not believe any insurance company would tell him what he has told you and that you will be sending any further threats of blackmail to the police.
#10
dont fall for it, Hes just trying to scare you with loads of legal mumbo jumbo.
#11
you said stolen/lost...just say you lost it.
#12
add-man
I sold a half working phone on ebay (on saturday ), the phone was then stolen/lost.
I told the seller and gave him a refund,he now wants to claim on the insurance and get a new phone off me.He sent me this message

"I have contacted my insurance company and they have said that because of the time that the phone was stolen the phone belonged to me I`m entitled to claim. If you claim then you should give me the new phone or the value of. If you fail to do either then your breaking ebays rules"

The phone cost me £130.He bought it for £30.

Any ideas?


What an cheeky buyer... tell him to go away lol

You have refunded him and that is all you need to do, don't get messed up with this silly insurance malarky!

:thumbsup:
banned#13
add-man
I sold a half working phone on ebay (on saturday ), the phone was then stolen/lost.
I told the seller and gave him a refund,he now wants to claim on the insurance and get a new phone off me.He sent me this message

"I have contacted my insurance company and they have said that because of the time that the phone was stolen the phone belonged to me I`m entitled to claim. If you claim then you should give me the new phone or the value of. If you fail to do either then your breaking ebays rules"

The phone cost me £130.He bought it for £30.

Any ideas?


What a load of rubbish.Tell him you are quite happy for him to claim if he likes after he pays you the £30 + postage again. If you refunded him then the phone doesn't belong to him. If he pays again then it will and he can do as he wishes, but get it in writing that if his insurance company then refuses the claim you will not refund him. Tell him you will post him a reciept for the phone (stating £30 on it) recorded delivery to help with his claim (which will also protect you against an item not recieved chargeback if he decides to do one later). Bet that shuts him up.

Or just ignore him, depends if you want some fun with him :)
#14
I feel sorry for people who don't have a place like HUKD to come to for advise about stuff like this, that would probably work on some poor souls who don't know any better!
#15
The phone was faulty and he wants a brand new one.
Scumm bag,i'll message him back later
#16
Honestly, dont fall for it.Imagine if you had bought the phone then he cancelled the sale, How in the hell could you have insured the item already honestly its a joke that wouldnt even work on a pissed borat.
#17
right then...

well if he claims it's now his phone cos he's paid for it.... well tell him to go claim on his insurance then!! He's gonna have a hard time making a claim :)
#18
What a chancer! No way would any insurance company tell him that. The phone would not be legally his until he had received it. As you have explained the situation and refunded him he doesn't have a leg to stand on.

Tell him to sod off! However, be prepared for a negative feedback, he sounds like a right git!
banned#19
and If Dino was still here you would have got some no nonsense advice..but sadly its all gone pete tongue :x
suspended#20
dog_cop
and If Dino was still here you would have got some no nonsense advice..but sadly its all gone pete tongue :x


Off topic
Where is Dino (Steve) not seen him for ages,is he still around or have i missed something?
#21
Not heard anything from the guy,had no negative or anything

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