Three weeks ago i sold a fully working Iphone and the buyer left me positive feedback. Ive now received an email stating that the phone has stopped working and demanding to return the phone. The buyer states that she has not dropped or damaged the phone. The phone was a 2g version and had usual wear and tear but was in good working order. I never had a problem with this phone and the buyer states that the screen is blank.
if i refuse to accept the return and a paypal dispute is made, what are the chances of it going in my favour. My auction stated no returns accepted
Ive suggested that the buyer takes it to a phone repair shop for an opinion. Is there anything else i can suggest?
Many thanks for your comments.