I recently sold a sony C905 mobile phone on ebay i sent the item RMSD and the item was delivered ok,anyways 3 days later i get a email from the buyer saying that the fascia has a little crack on it and i had not listed that in the auction, i know it did not have a crack on it the only mark on the phone was a lillte scratch on the end call button which i put in the listing. I offered as a good will gesture to give him a refund of £4.95 so he can purchase a new fascia which he accepted and that was the end of that,but today i receive another email saying that the quality of the pics is not good when taking pictures from distance altough its ok when taking pics close up,i advised that i cannot do anything about the quality of the pictures and that the camera worked fine when i had it which it did. I have told the buyer i will not be sending him anymore money or refunding the price paid and he is not happy saying**you dont want to damage your good feedback** i have had this tried in the past and dont really care if he leaves me bad feedback as i know i have doine everything right. Where do i stand with paypal if he puts in a claim? It is listed in the listing that no returns accepted. DOes he have a case?
Thanks all for any advice.