Ebay purchase doesn't work! - HotUKDeals
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Ebay purchase doesn't work!

sweetexception Avatar
7y, 6m agoPosted 7 years, 6 months ago
I just rec'd a bundle of toys i bought on ebay for my wee girl, but one of the toys doesn't work, even with brand new batteries... what happens now? I've emailed the seller, but will i get any of my cost reimbursed? not sure what my rights are for this...

any help greatly appreciated..
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sweetexception Avatar
7y, 6m agoPosted 7 years, 6 months ago

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Probably best to wait to see what response you get from the seller.
When I sold a toy on ebay the purchaser said that it didnt work when it arrived. I had checked it before I sent it and it was fine.
I asked the seller to return it (at there own cost) and then I reimbursed them the whole amount of the money by paypal when it arrived.
Not sure if this is how every seller works but I didnt want to spoil my 100% feedback.
did you pay with pay-pal, if they wont get there money if you leave neg feedback, you will get the money back and they will have to arrange for collection
Are they new or used items ?
yeah i paid with paypal, but stupidly left positive feedback before i realised the toy didn't work! i'm such a muppet!
they are used items, but i knew that already when i bought them... but the ad specifically said it just needed batteries
I was checking if they were new or not as that makes a difference with your rights etc

There's not a lot you can do now,just wait to hear from the seller.

If you didn't pay much for it,it won't be worth sending it back,you'll have to rely on the goodwill of the seller.

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