I listed an item on ebay and it sold for £410. I sent an invoice and when I was paid it was an address in Denmark to send it to.
My item said will dispatch to United Kingdom only, and the postage paid was for a UK address. It is a large item, and I didn't want the hassle of sending it internationally which is why I specifically ticked UK only.
What should I do about it? I don't really have the time to research the best carrier for Denmark and package it for international and then it needs to be fully insured, and the postage will clearly be a lot higher on an item of this size/value and I'd have to get a second payment.. etc.
Should I just refund him, explain that it's for UK bidders only which was specified and risk getting a negative feedback, and offer second chance to the next person? Don't know why people can't read the item description if they're bidding on an item only listed on Ebay UK surely they would check first!