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ebay question, help please!

£0.00 @ eBay
I recently purchased some bedroom items off ebay, and when it arrived, I noticed some of it was covered in little green dots of paint. I emailed the seller, who didn't respond. Several days later I fi… Read More
honeyb35 Avatar
6y, 2m agoPosted 6 years, 2 months ago
I recently purchased some bedroom items off ebay, and when it arrived, I noticed some of it was covered in little green dots of paint. I emailed the seller, who didn't respond. Several days later I filed a dispute with ebay, and shortly after the seller answered my original message (not the dispute one) saying that it 'looked fine when she packed it' and that she would offer a refund but not postage either way.
Without being funny, its over £7 postage each way, I cant afford to be out of pocket by that much! I'm not entirely sure what I want to do, I dont really want to send them all back as some of the items are lovely, but its not much good if its not a full set, and not worth the amount I paid if part of them are damaged.
The woman is still sending me messages through ebay messaging, I haven't been answering now as I think she should use the dispute system so they know whats going on?
Or would it be better to file a paypal dispute rather than ebay?
Any advice gratefully received!
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honeyb35 Avatar
6y, 2m agoPosted 6 years, 2 months ago
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Comments/page:
#1
once a disspute is open only use their message system or the disspute will fail
banned#2
Put an axe to their head.
#3
did you assemble it? oh its not funiture? can she resell if you return?
I mean if its bedding tell her np you will send back but it was used for a week!

Edited By: plumberman01 on May 12, 2011 20:20
banned#4
£7?
#5
Its bedding, it includes a couple of duvet covers, curtains, and a rug, hence the high postage! Can't tell her I used it as she'll try and put the blame on me for the paint then! If it was just on one cover I'd have probably ignored it and tried to wash it out, but BOTH covers and pillowcases is taking the mick a bit I think! I can't believe she didnt see it when packing - I noticed as soon as I took them out of the box!
#6
yeh she probably did...has she any negs?
i would take pictures and send them to her..tell her you are sending to ebay, and expect a partial refund-or a full refund inc return postage-if she doesnt play ball neg her and send the stuff back with a cheap courier...and keep the rug! (i didnt say that!)

honeyb35
Its bedding, it includes a couple of duvet covers, curtains, and a rug, hence the high postage! Can't tell her I used it as she'll try and put the blame on me for the paint then! If it was just on one cover I'd have probably ignored it and tried to wash it out, but BOTH covers and pillowcases is taking the mick a bit I think! I can't believe she didnt see it when packing - I noticed as soon as I took them out of the box!
#7
Nope no negs at all!
banned#8
seller is liable for refunding your original P&P

buyer is liable for return P&P

/end

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