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Ebay : Removing suspicious bidders !

edi Avatar
1d, 1m agoPosted 1 decade, 1 month ago
My last ebay auction was ruined by a time waster. Can someone point out the procedure for removing such bidders please?

Thanks ;-)
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edi Avatar
1d, 1m agoPosted 1 decade, 1 month ago
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1 Like #1
Hi Edi,

This best way to start is change who CAN and CAN'T bid on your items:-
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences
With this you can block bidders in the countries you don't ship to, block bidders with a neg score, block bidders with an unpaid item strike, block bidders without a Paypal account and block bidders without a credit card on file.

To cancel bids:-
http://offer.ebay.co.uk/ws/eBayISAPI.dll?CancelBidShow

To block bidders:-
http://pages.ebay.co.uk/services/buyandsell/biddermanagement.html

To report false or missing contact details:-
http://cgi1.ebay.co.uk/aw-cgi/eBayISAPI.dll?MfcISAPICommand=InlineSelfHelpWebform&wftype=2026&rcode=IV%25P10054&subject=False%20or%20missing%20contact%20information&bcrumb=+Home+%3E+Help+%3E%A0Rules+and+Policies%A0%3E%A0Identity%A0%3E%A0False+or+Missing+Contact+Information&instruction=&expirationDate=

Insertion fee credit for re-listing an item:-
http://pages.ebay.co.uk/help/sell/insertion-fee-credit.html
#2
Yep thats the best advice, use the preferences to adjust who and who cant bid.
#3
I saw this thread, and was gonna reply, but knew whatever i did, it would only be a poor warm up act for Steve :giggle: and you've come good the lad and have not disappointed :thumbsup:
#4
Many thanks dino - you deserve a title "Ebay Guru"

:thumbsup:

Edit: I did searched for this info but couldnt find that easily.
#5
I think I crowned him eBay King in another thread... :)
#6
Hey... then I second that :thumbsup:
#7
edi
Many thanks dino - you deserve a title "Ebay Guru"

:thumbsup:

Edit: I did searched for this info but couldnt find that easily.


You're welcome Edi :thumbsup:

I know what you mean, the information is on ebay but very hard to find.:-(
#8
emmajk42
I think I crowned him eBay King in another thread... :)


Oooo, Yes, I think you did, it was quite a while ago :-D
#9
Just noticed you've moved from Suffolk dino..and yes I agree you are the Ebay guru....I'm one of those that rarely sell on ebay..I should cos I've loads of stuff I need to shift.

I take it you are a full time ebay dealer?...I have a friend who resigned from his job because his ebay activity was taking all his spare time.
#10
Hi currychops,
Not so much a full time seller now, I used to be, but in my opinion ebay has gone down hill. Too many scams and people just waiting to wreck your auction or steal from you. E-book sellers, shill bidders, fake items and high ebay/paypal fees just make it hard work to sell and make a decent profit.
Don't get me wrong, it can be safe and great fun, and you can make a good living but you need to be on the 'ball', spend time checking your bidders/buyers out, don't be afraid to cancel a bid or refund a paypal payment if you are not happy with the buyer.
At one point I had five active selling ID's, now I just have two.

I know a lot about ebay and Paypal because I used to help on ebays community boards with ebay/paypal problems. I stopped after about 4 years, it was too time consuming.
#11
Also, when you mention ebay to anybody they think of scams that they have heard about on the news etc. You hardly ever hear of anything good being said.
#12
dinosteveus would you recommend any alternatives?
It is far too time consuming and dangerous for any novice to use ebay and ultimately very cumbersome to properly use it safely and benefit.
#13
schizoboy
dinosteveus would you recommend any alternatives?
It is far too time consuming and dangerous for any novice to use ebay and ultimately very cumbersome to properly use it safely and benefit.


To be honest there aren't any alternatives in my opinion, no real competition to ebay. I've sold on Amazon and e-bid but they just don't have the 'punters'.

I didn't mean to put anybody off, if you are selling 'normal' household type things then you should be fine, it's when you want to sell your 'old' Mobile, Laptop etc then all the scammers go after you.

Some areas have people who advertise that they will sell your items on ebay for a %, you could use them or use an ebay Trading assistant:-
[COLOR=#666704]http://tradingassistant.ebay.co.uk/ws/eBayISAPI.dll?TradingAssistant&page=main[/COLOR]
#14
dinosteveus
Also, when you mention ebay to anybody they think of scams that they have heard about on the news etc. You hardly ever hear of anything good being said.


Wasnt all bad when I started selling in 2004. Sold a few mobile phones without any problems ignoring occasional requests such as can you send the mobile to a grandson in middle of Amazon forest practising artillery etc etc..

The most bizarre request was from an British Army Major who promised to pay £500 for a Nokia 6230i if I send the mobile to Tanzania :-D. He supposedly had some surplus money given by Army for equipments. :giggle:

I'm sure people do fall for this scams..
#15
Yeah i sold my friends mobile on there, we were expecting about £60-£80 for it and was suprised to get just over £100 for it :)
We thought great, until i got the "fake payment"

Id love to know how many people fall for these scammers and post the item out thinking the payment really does be released when you provide a tracking number!
I dont know why they even bother, there cheek really annoyed me, they sent me an email saying "ive contacted royal mail and it will be £20 to send to me in NIGERIA - so ive added it on"
Excuse me, but im the bloody seller, i decide how much p+p is!

But yes, ebay really is going down.

I dont think its fair if you leave someone negative as the item was misdiscribed, they didnt pay, or was a bad communicator they can leave it back!

This happened to me, the seller was terrible and after 3 weeks of waiting for some toys i contacted them (paid for special delivery an all!) i said look, where are the toys?
Got a snotty reply saying im busy etc, ill refund your money dont buy from me again!
Left negative feedback, so she left some for me even thought i paid instantly, and 3 weeks is a long wait, specially when shes selling like 20 items a day, so its not like she cant get to post office or something
Contacted ebay about it as my 100% was ruined, so they completely removed it, but they took hers away at all!

Totally unfair.
Extortinate p+p annoys me too, if its a rare item they appears once in a while theyll hike it up as they know if someone really wants it theyll have to pay.

When i sell, i ALWAYS add a bit more on that is actually costs to post, bcos i spend alot of time listing, answering questions, packaging things up(takes time!) then going to the post office, paypal fees, ebay fees etc, but i can honeslty say ive never made a thing on postge, and always still end up putting towards it!

Grrrrr long rant, but i needed it lol
#16
edi
Wasnt all bad when I started selling in 2004. Sold a few mobile phones without any problems ignoring occasional requests such as can you send the mobile to a grandson in middle of Amazon forest practising artillery etc etc..

The most bizarre request was from an British Army Major who promised to pay £500 for a Nokia 6230i if I send the mobile to Tanzania :-D. He supposedly had some surplus money given by Army for equipments. :giggle:

I'm sure people do fall for this scams..


PMSL :giggle: :giggle: :giggle: £500 for a 6230i :giggle: :giggle: :giggle:

Unfortunately people do fall for these scams.
The latest scam is a buyer sends you an email from 'paypal' telling you that the funds will be released into your account once the item has been posted and you pass on the tracking number. A lot of sellers have fallen for this scam. I have seen the email and it's good, very good. Paypal never ever say or do that.
#17
Protect Your Account Info
Make sure you never provide your password to fraudulent websites.

To safely and securely access the PayPal website or your account, open a new web browser (e.g. Internet Explorer or Netscape) and type in the PayPal URL (https://www.paypal.com/row/) to be sure you are on the real PayPal site.

PayPal will never ask you to enter your password in an email.

For more information on protecting yourself from fraud, please review our Security Tips at https://www.paypal.com/row/securitytips


Protect Your Password
You should never give your PayPal password to anyone, including PayPal employees.




You've got new funds!

Dear ********,


James Arthur just sent you money with PayPal.
James Arthur is a Verified buyer.

--------------------------------------------------------------------------------

Payment Details

Amount: £122.00

Transaction ID: 5Y758872CS5622206

Subject: Pls Shipping before
31/07/2006

Note: Sony Ericsson w550i




Shipping Information

Address: Cole Johnson
#6 odukoya felele layout
challenge
Ibadan,Oyo-State
Nigeria
23402

Address Status: Confirmed




--------------------------------------------------------------------------------

This PayPal?payment has been deducted from the buyer's account and has
been "APPROVED"but will not be credited to your account until the shipment reference/tracking
number is sent to us for shipment verification so as to secure both the buyer and the
seller. Below are the necessary information requested before your account will be credited. Send tracking number to us or email us through this mail
[email protected]">[email protected] as you send us the shipment's tracking number to us for security purposes and the safety of the buyer and the seller,the money will be credited to your account.
**PLEASE NOTE**
Once shipment has been verified and the tracking number sent to us,
You will receive a "CONFIRMATION Email" from PayPal?informing you that the Money has been credited
Thank you for using PayPal!
The PayPal Team

PayPal Email ID PP274.
























--
___________________________________________________
Play 100s of games for FREE! http://games.mail.com/
#18
Tried to cut an paste the "scammers" email, but it hasnt come out properly, but its just like the above, but with paypal headers etc
#19
I can imagine that email looking very authentic with Paypal headers. Looks like a well executed scam :)
#20
The only reason i knew about this being fake was because
A) ive sold quite a few things on ebay and only ever take paypal so know how it works
B) alot of people know have no nigerian scammers in there auction

The 1 way to sort things out if you THINK this is happening to you is,
When the auciton ends check the postage address ebay give you, the one ebay gave me was some fella in birmingham or somehting LOL
#21
Joshanna

Id love to know how many people fall for these scammers and post the item out thinking the payment really does be released when you provide a tracking number!

Greed takes over. You knew it was a scam, others don't and they just see a lot of 'money' and they disengage their brain.

You are right about feedback, but ebay have made it a lot easier to get it removed if it's false or they did not pay for an item.

There was a well known saying on the 'boards', if you want something for nothing, buy from a Power Seller who just offers First/second class or standard parcels, then file a complaint through Paypal for item not received', you will always get your money back because they cannot provide a tracking number'.
Luckily this has become quite rare now and paypal keep a close eye on buyers who pull this stunt quite often.
#22
http://forums.ebay.co.uk/ann.jspa?annID=200000012

Posted by:
[COLOR=#0000ff][email protected][/COLOR]http://pics.ebay.com/aw/pics/uk/aboutme-small.gif[COLOR=#0000ff]View Listings[/COLOR] Created in: Forum: [COLOR=#0000ff]Payments & Postage Board[/COLOR] Posted: 16-Mar-2006 10:50
If you have received an email stating you have been sent a payment through PayPal and the payment will not be released until you provide a tracking number, the email is not from PayPal. It is not a valid transaction.

When you receive a payment that has been correctly directed to your PayPal account, you will see the transaction in your History log. If it was an Instant Payment, the funds will immediately be posted to your PayPal balance.

If the buyer paid you with an eCheque or by bank transfer, you will see the transaction status in your PayPal account 'History' listed as 'Uncleared'. The funds will not be posted to the balance until it has been completely processed. When the funds have been posted, the status of the payment will show as 'Cleared'.

If reporting a suspicious or potentially fraudulent email that you have received, please forward the original email including the header information or the site's URL to us at [EMAIL="[email protected]"][email protected][/EMAIL]. Do not alter the subject line or forward the message as an attachment-doing so prevents us from investigating it further. Immediately delete the email from your inbox once it has been sent. Never click any links or attachments in a suspicious email.
#23
Joshanna
The only reason i knew about this being fake was because
A) ive sold quite a few things on ebay and only ever take paypal so know how it works


Why do you 'only take paypal'?
BACS is by far the safest option for a seller followed by Postal Orders then cheques.
#24
Haha serves them right, ive only ever had to file a complaint once, as i paid for special delivery (i do quite alot TBH) on an expensive radley handbag, they couldnt prove a tracking number etc as theyd never sent it , paypal only recovered £1.37 there really not worth the paper there wrote on paypal
#25
dinosteveus
Why do you 'only take paypal'?
BACS is by far the safest option for a seller followed by Postal Orders then cheques.


I only take paypal as i really cant be bothered with the hassle of cheques etc as specially with cheques i live miles away from my bank, and ive only had my license 3 months, and havent really sold anything lately.

Also i had someone one say they sent a cheque when i knew they hadnt, obviously just bidded and didnt want it anymore.
#26
Joshanna
Haha serves them right, ive only ever had to file a complaint once, as i paid for special delivery (i do quite alot TBH) on an expensive radley handbag, they couldnt prove a tracking number etc as theyd never sent it , paypal only recovered £1.37 there really not worth the paper there wrote on paypal
If the item had the £500 BP logo you would have received a FULL refund including P&P. Paypal refund you then take the money from the seller.
I'm guessing in this case it went to ebays standard purchase protection because you did not have the £500 paypal cover.


I have Internet Banking and when I get Cheques I post them to my Bank when I post the item. Only had one 'bounced' cheque out of hundreds I've received. That was quickly sorted.
The more payment options you offer the more buyers your item will attract.
#27
It's a shame you can't just not accept PayPal, it seems that it's now de-facto to accept PayPal :(

Also, on another note, I recently set up my Buyer Preferences, but there doesn't appear to be an option to not accept bidders with less than 10 feedback - It seems 5 is the maximum you can do, and that also requires them to NOT have a Credit Card on file.

I recently got scammed on a Mobile Phone which I allowed for sale in Europe too (stupid me huh). The user was Brand New, signed up on the day they bought my item, had no feedback, so the only way they could have bid on my item was if they had a Credit Card on file, seems a bit of a pointless requirement if they can still scam people.
X10

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