ebay returns - HotUKDeals
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ebay returns

Jetpac Avatar
6y, 6m agoPosted 6 years, 6 months ago
I bought a pair of jeans from ebay, and the seller has sent me a pair that is different from the ones in the picture.

Paid 2.50 + 2.50 postage

does my postage get refunded as well if i return?
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Jetpac Avatar
6y, 6m agoPosted 6 years, 6 months ago

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If you bought these from business seller you can return these for a refund plus postage,using the distance selling regulations but not for auction bids or private sellers.
so not really much point returning then?
if the product you recieved is different to the product advertised then you should get a full refund including P&P even if its not a business seller.
have you spoke to the seller? what do they say?
If they are different to the pic, contact the seller, if you don't get anywhere you can open a SNAD (significantly not as described) and if paypal find in your favour you can return them for a full refund (price plus p&p) but you will have to pay for the return postage via recorded post.

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