Ebay.s forced return policy is a pain in the ****! I am all for looking after my customers and doing the right thing but I am getting my eyes taken out here by people abusing the system. These are just 2 examples, I guess I am not alone on this one.
Just had 2 items returned from 2 different buyers. One is a remote controlled car that was purchased in November, he said his son was playing with it and the wheel on the controller has broke. Got it back and the thing has clearly been physically damaged as it spins all the way around, been forced.
Second one is a quadcopter. The guy has had it since early December and has now sent it back saying one of the propellers no longer works. Hmmm, that is because you have smashed it because you can't fly it correctly. I know he was using it because he told me he could not wait to get it and try it out, this was back in early December, he also left me positive feedback back then saying great item.
Now under normal law these things have been damaged by the consumer and would not be covered under warranty, but under Ebay law, because they used the Ebay returns system and they are showing as being returned then they will get their money back as it is on hold and will soon be automatically sent to them.
I smashed a mirror a couple of weeks ago that I bought from Argos. I think I will take it back and ask for my money back because it is broke.
This new Ebay system is open to mega abuse, anyone can return anything at anytime, even months later and get a full refund regardless of the condition or whatever. They could even send a brick back and still get a refund.