Can someone please advise what I can do?
I purchased a Samsung Galaxy s5 from eBay back in August from an eBay pawn store.
Now just today I was getting no signal all day, rang o2 to see what the issue was, they did tests and took my imei number, and told me my phone has been barred. They told me to get in touch with Samsung and eBay.
I have sent an email to Samsung and waiting a reply.
Should I get in touch with eBay? And the seller? Is there any chance of getting my money back or some of it? When I purchased the phone, the seller did say it's under warranty with Samsung and I confirmed this with Samsung who said there was 23 months warranty.
I'm just unsure what to do? Can someone please please help?