Ebay Scammer - Please Help!!! - HotUKDeals
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Ebay Scammer - Please Help!!!

czar.nik Avatar
7y, 11m agoPosted 7 years, 11 months ago
Hi all

long time lurker, first time poster. Just wish it was under better circumstances.......

I've seen on the board people asking for help with ebay problems so i hope you can help with mine
(Mods, if this is in the wrong place, please feel free to move it,)

Ok, so basically I've been scammed with the old sell one thing and get an empty box in return.

I sold my old Sony Ericsson K850i mobile phone on ebay last month. The person paid for it on the 26th and it was sent a few days after. As soon as it arrives, i get an email from the buyer that the item is too scruffy (he wanted to give it as a present) and he has therefore sent it back (via recorded delivery; he supplied a tracking number also). We emailed him several times to tell him we would not take it back as it was fairly advertised and we said no refunds in the listing. I suspected he was up to something (0 feedback bidder, taking ages to pay, sending it back almost immediately) so i also warned him that we had taken down the IMEI and if he tried to con us, he would be reported to the police for mail fraud which is a serious offence etc.
So the phone arrives yesterday and lo and behold, there's no phone in it. just all the accessories.

My question is what can i do now?

The buyer is still pressing for his refund via ebay and it's probably only a matter of days before he opens a paypal dispute. Is there any way i can stop that scamming so and so getting his money back?
I know by doing what he did, he has technically commited mail fraud but how do i go about reporting that and to who????

I'd really appreciate any help you guys can offer.

Many thanks in advance
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czar.nik Avatar
7y, 11m agoPosted 7 years, 11 months ago
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Comments/page:
#1
[SIZE="3"][FONT="Book Antiqua"]Hi
i would ring ebay,paypal then ring police[/FONT][/SIZE]
#2
Put all your paypal funds into your bank now and do what the above poster said!
#3
[B][FONT="Book Antiqua"][COLOR="Magenta"]The guy has been very clever, this was on the real hustle my son said a while ago, showing how it its done
and as he's sent recorded delivery, he has proof he's posted 'the phone' back to you and you've received it.

you need to go to seller preferances and set prefs, as to who can bid, eg

must have paypal account, confirmed, memeber more than 30 days, more than 10+ feedback etc

hope this helps..

buy you must ring ebay, paypal etc immediattly[/COLOR][/FONT]
[/B]
#4
Give police IMEI number too, they may be able to trace its use.
#5
Also report the phone as stolen and get it blocked, so he can't use it in this country at least.
#6
Alternatively...send the "boys" round to his house!
#7
Spriggan
Put all your paypal funds into your bank now and do what the above poster said!


[SIZE="3"][FONT="Book Antiqua"][COLOR="Magenta"]If he opens a dispute and wins, paypal cannot take money thats not there, but as soon as funds hit your paypal account, they'll keep taking till get whole amount

( if you see on listings seller saying haveing probs wit paypal so please pay by uncrossed PO the reason is usually because they've had claims and don't want funds in paypal.. but then your not covered in paying that way..only by paypal

good luck,,let us know how you get on:thumbsup:[/COLOR][/FONT][/SIZE]
#8
Thats an absolute nightmare! I'll keep my fingers crossed for you. Some good advice there about blocking imei, contact ebay, police etc. Another reason why i wont sell on ebay anymore.
#9
The buyer said the phone was 'too scruffy'. That's only a reason for PayPal/eBay to refund if it made your description of the phone incorrect, so that the phone was not in accordance with the description.

If he said it wasn't working it would be clearcut, but can he successfully argue (even by lying) that your description was inaccurate. What did the description say?
#10
Spriggan
Put all your paypal funds into your bank now and do what the above poster said!


Just be careful though - if your Paypal account is funded by your current account or a credit card - Paypal will just take the money from there. You will need to change your funding preferences via Paypal.

Hope everything works out for you and that justice prevails. :)
#11
ive had a similar problem, i put the money straight into my account, paypal cant take it back from ur bank but are now sending me debt collection letters saying theyre coming to take my tv away!! ive explained it was a scammer but they dont care! i had sent a guy £12 on here for a game which never arrived and the bloke whose paypal account it was told paypal it had been hijacked... paypal still found in his favour and i cant have my money back.... word of advice... dont use paypal they do what they like when they like!!!!!!!!!!!:x
#12
tinkerbell28
They will do, unfortunately it's in their naff t&c's when you sign up to use their service, in the event of a dispute they will refund and put your balance into negative if necessary and chase it. This is why disputes should be appealed if possible and why so many sellers are using the small claims route...........


yeah i shant be using them again.... and to think i used to believe they provided a really good service!!
#13
send him the phone box back recorded delivery straight away and say you said no refunds
#14
If you feared the worst you shouldn't have signed for it and therefore it would have been returned to sender.
#15
surely the weight of the item sent will shoe that it didnt contain the phone

this happened to me when i wanted a refund from someone who sold me fake sony ericsson headphones they sent me an envelope with a piece of paper with ha ha wrote on it by recorded delivery, i just rang paypal and told them and they gave me a full refund.

this is the reason i dont go on ebay much anymore so not worth the hassel
#16
send it back to him so you have a tracking saying hes re-recieved it then if he sends it bvack refuse it :)
#17
This is shocking and the thing is Ebay and paypal never actually ask for evidence of faulty goods or problems (like scratches, etc). They normally always find in favour of the buyer but I haven't heard of this situation, makes me rather uneasy as every few months I have a clear and sell a load of stuff on Ebay and normally make about £200.
I once made a claim as I had been sent a top with a huge make up mark on it that was cleverly hidden in the pic, I told paypal I could send pictures but they just found in my favour and told me to return it. Seller denied al knowledge which was ridiculous. Obviously I was still annoyed as I had to pay postage to send it back by recorded delivery so was still out of pocket.
Another time I sent an item to Australia. 4 weeks later buyer emails me saying they haven't received it. I said I would contact royalmail to see about claiming, etc and would get back to them but was going on holiday. I came back from holiday to find paypal had just taken the money out my account as I hadn't responded within the 3 days they gave me, that's coz I was on holiday. I was sooooooooo annoyed it ws only about £20 but that's not the point.
#18
the thing is that this scam seems to be getting more common. it seems that this scam is so ridiculously easy to do and unfortunately, paypal don't investigate thoroughly enough to get to the bottom of it.

Slight update of the situation:
I rang ebay yesterday and they suggested i report this to paypal immediately and ask for a note to be placed on my account. i called paypal and explained the situation and asked them to do so. unfortunately though since i didn't make the postman wait while i opened the package, it seems i may have shot myself in the foot somewhat.
however paypal have assured me that they won't blindly refund the money and will consider all evidence in front of them.
one of their more bizzare suggestions was that if the buyer puts forward a dispute, to go to the police station and ask them to sign a form or something confirming that there is no phone in the box and signed by the police. seems a bit random...... and to be honest i'm not sure the police would do it. it's made slightly easier though by the fact i know two special constables who may be willing to do it for me in exchange for a pint :)
though i'm not sure whether paypal just mean i need to report it as a crime and get a crime reference number and forward to them........... :s

the trouble with paypal is they talk a great talk but i've yet to find out if they walk the walk and to be honest, i'm feeling a tad sceptical.

on the bright side though, as he sent me the box back, i now have the IMEI number and can ask the network to confirm the phone is in use and maybe even in which district which should help my case.......

i don't know though. i'm feeling a tad overwhelmed atm.

Scamming is the kind of thing you read about on the papers or in forums. it's not the kind of thing you think will happen to you.

But one lesson to learn is always prepare for the worst and be ready to stick to it.
and if a sale doesn't feel right, don't go ahead with it.

(PS sorry for the mega long post :$)
#19
pinkleponkle
If you feared the worst you shouldn't have signed for it and therefore it would have been returned to sender.


i hadn't intended to sign for it as i was sure it'd be empty or contain just a brick.
however, when it arrived, it felt about the right weight (and it was early and i'd just woken up so didnt really think it through :oops:) so i just signed for it and went back inside. in hindsight, i just shouldn't have signed for it, as my gut instinct said. or just made the postman wait while i opened it...... but my postman is a grumpy so and so and he scares me a little...... :oops:

If i were to just send it back to him, do you think paypal would accept that?

my worry is they probably won't. and then the buyer would just say i took it out and sent it back to him without the phone..... :(
#20
czar.nik
i hadn't intended to sign for it as i was sure it'd be empty or contain just a brick.
however, when it arrived, it felt about the right weight (and it was early and i'd just woken up so didnt really think it through :oops:) so i just signed for it and went back inside. in hindsight, i just shouldn't have signed for it, as my gut instinct said. or just made the postman wait while i opened it...... but my postman is a grumpy so and so and he scares me a little...... :oops:

If i were to just send it back to him, do you think paypal would accept that?

my worry is they probably won't. and then the buyer would just say i took it out and sent it back to him without the phone..... :(


The postman would not let you open it unless you sign for it. So you either sign it and take the risk or don't sign it and return it to them. Ebay should know that the postman or woman will not let you open it and say no the phones not in it here you go have it back. They can't send the item back to the person opened up.
#21
no i guess not. i don't know how realistic or indeed intelligent ebay and paypal are in this regard.
A good sign though is that the scammer hasn't started a paypal case against me but rather keeps emailing to ask when he will receive his money back. today i got a message from him accusing me of deception and threatening to report me to police.... seems like just scare tactics. its absolutely horrendous how scammy ebay seems to have gotten these days though..... :(
#22
is there any update on this case how did u get on :)
#23
Hey all

Sorry its taken me so long to come and give an update

I rang up paypal and ebay and got some great help from them but couldn't really go to the police as the scamming so and so hadn't technically broken the law yet (not until he goes to paypal and incriminates himself atleast).

In the end, as he didn't start a paypal case, i decided to wait it out. the whole saga was made worse by the fact that the transaction had a hold put on it so waited the 21 days then transferred my money to a different account then to my bank account. was chuffed when that happened!
then, i decided to wait the 45 days and just ignore his emails.
essentially, he just kept emailing me saying i should hold up my end of the bargain and give him his money back as he had "sent the phone back. "

The bit i found very funny was when he turned around and said "be a man of God".... amazing how he can say that when hes trying to scam me!

So, now well over 45 days have gone, he's gone back to whatever hole he crawled out of and its too late for him to go to paypal.

I was very lucky to get such an inept scammer but i think theres alot of lessons to be learned here...... I'm certainly not going to make the same mistakes again so in that sense, this experience has been a tad useful and hopefully will stop me going through the same thing again.

And finally, A sincere thank you to everyone who was so helpful and supportive in this "adventure"

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