long time lurker, first time poster. Just wish it was under better circumstances.......
I've seen on the board people asking for help with ebay problems so i hope you can help with mine
(Mods, if this is in the wrong place, please feel free to move it,)
Ok, so basically I've been scammed with the old sell one thing and get an empty box in return.
I sold my old Sony Ericsson K850i mobile phone on ebay last month. The person paid for it on the 26th and it was sent a few days after. As soon as it arrives, i get an email from the buyer that the item is too scruffy (he wanted to give it as a present) and he has therefore sent it back (via recorded delivery; he supplied a tracking number also). We emailed him several times to tell him we would not take it back as it was fairly advertised and we said no refunds in the listing. I suspected he was up to something (0 feedback bidder, taking ages to pay, sending it back almost immediately) so i also warned him that we had taken down the IMEI and if he tried to con us, he would be reported to the police for mail fraud which is a serious offence etc.
So the phone arrives yesterday and lo and behold, there's no phone in it. just all the accessories.
My question is what can i do now?
The buyer is still pressing for his refund via ebay and it's probably only a matter of days before he opens a paypal dispute. Is there any way i can stop that scamming so and so getting his money back?
I know by doing what he did, he has technically commited mail fraud but how do i go about reporting that and to who????
I'd really appreciate any help you guys can offer.
Many thanks in advance