Hi everyone. I bought a faulty psp on ebay that was described as being in excellent condition but when i received it there were alot of scratches, scuffs and chips. I told the seller that it was not as described and i wanted to return it. They agreed so i sent it back 1st class recorded. I checked the tracking yesterday and it says that it was signed for by the seller but the seller said they haven't received it. They said someone must of forged there signature. They're now telling me that they contacted the post office and they said that i've got to deal with it my end and get a claim form. Could anyone please let me know if it is my responsibilty to put in a claim or should it be the sellers. Any advise will be really appreciated.
Oh yeh forgot to say that i paid with paypal outside of ebay because the seller said they would get the money quicker. Stupid i know especially when i've been using ebay for years. Have i still got a leg to stand on? Thanks for any help.