ebay sellers who won't leave FB until you leave them some! - HotUKDeals
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ebay sellers who won't leave FB until you leave them some!

Scribbles Avatar
9y, 6m agoPosted 9 years, 6 months ago
I won't play this game anymore. I pay before receiving the item, so I want fb left for me first. The first part of the transaction is always the buyer making the payment, so the seller should leave feedback for the buyer first :x
It's a matter of principle IMO, and examples of this practice seem to be getting all too common now.
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Scribbles Avatar
9y, 6m agoPosted 9 years, 6 months ago
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#1
Its very annoying,
For most people its if the buyer leaves the seller bad feedback,he can still leave the buyer bad feedback,as he hasn't left any yet
#2
I had the usual i will leave you fb after you leave it for me email from a seller yesterday and it really pi$$ed me off as i pay as soon as i buy items but most times you have to wait a week or more for them to be delivered (i know not always sellers fault) so now i'm not going to leave fb until the last minute give a week i bet i get another email from them grrrrrrrrr .

Chaos
#3
As a seller, I never leave feedback until I have confirmation either by email or feedback, that the buyer has received the item in the condition as described.
I had a transaction last week, the buyer emailed me and told me he was happy with the item and it was as described, so I left appropriate feedback first. He then left me feedback, but at the end of it he put in a website address. Nothing to do with ebay, it was his Mobile phone affiliate address. I don't want his advertisement in my feedback so I reported it to ebay. They promptly removed his feedback. If he had left this first, I would have negged him.
As a buyer I leave feedback as soon as I receive the item if it is in the condition as described. If I have any problems I will contact the seller before leaving feedback.

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#4
yeah, i agree. its kinda like FB fraud lol.
banned#5
Whats the point of worrying about it anymore? too much bent gear on there with ebay doing nothing about it, ticket touts, scammers :x etc etc , so feedback is it worth it anymore, personally I have given fleebay the elbow, oh for the days of Yahoo auctions!!:-D
#6
I reckon about 90% of sellers now don't leave feedback until the buyer has left if first, it never used to be the case but more and more sellers seem to have adopted this trend.

As I have sold and bought an even amount of stuff I can see the arguments from both sides of the fence though but I agree that as a buyer you have done your part by paying, but at the same time the seller wants to protect himself against certain things that are out of their control such as postage etc.
#7
dog_cop
Whats the point of worrying about it anymore? too much bent gear on there with ebay doing nothing about it, ticket touts, scammers :x etc etc , so feedback is it worth it anymore, personally I have given fleebay the elbow, oh for the days of Yahoo auctions!!:-D

You can buy a hundred feedbacks for around a £1, so feedback does not mean what it used to.
As for the scams etc, ebay do not 'Police' the site, that's down to ebayers to report listings. They do have a lot VeRO members who remove many posts that are against the copyright rules.
#8
Feedback extortion can be a problem if a seller leaves feedback first.
banned#9
dinosteveus
You can buy a hundred feedbacks for around a £1, so feedback does not mean what it used to.
As for the scams etc, ebay do not 'Police' the site, that's down to ebayers to report listings. They do have a lot VeRO members who remove many posts that are against the copyright rules.


its a cop out so to speak they are quick to rake in the cash but less quick to sort their own house out
#10
dog_cop
its a cop out so to speak they are quick to rake in the cash but less quick to sort their own house out

I agree with you but, Ebay have always claimed to be a venue not an auction house.
banned#11
dinosteveus
I agree with you but, Ebay have always claimed to be a venue not an auction house.


I know and they built the monster and then wash their hands of it, if they had the balls to be more robust its might be a better venue, but its all down to how much cash they can make
#12
Agreed, Ebay could be a lot better than what it is.
#13
I never leave feedback for buyers until they have left it for me, I never really thought that might be seen as annoying by some, I still don't even really understand why it is?

The transaction doesn't end with the buyer paying, if the buyer is a scammer them having paid means nothing, the transaction is over for me when the buyer has received and is happy with the item and they let you know that by leaving you positive feedback.
#15
Starlet
I never leave feedback for buyers until they have left it for me, I never really thought that might be seen as annoying by some, I still don't even really understand why it is?

The transaction doesn't end with the buyer paying, if the buyer is a scammer them having paid means nothing, the transaction is over for me when the buyer has received and is happy with the item and they let you know that by leaving you positive feedback.



I state on my invoices that is the once the buyer is satisfied with the item(s) then please leave feedback and I will do likewise.
#16
I'm definitely in the camp which says sellers should leave feedback first.

eBay used to suggest in their 'help' pages that sellers leave feedback once the buyer has paid for the goods but they have since changed that into some wishy-washy 'it's a two way street' statement.

The feedback system is there to report on the behaviour of both parties' to the deal; it is not supposed to represent an evaluation of Royal Mail's performance.

Once payment has been made the buyer's role in the transaction is complete and his performance surrounding the transaction can be evaluated. If he has paid promptly, sent clear payment and delivery information and communicated well if such communication was necessary then the seller should leave him positive feedback.

The buyer shouldn't have to report back to the seller that goods have been received and in working condition before the seller leaves feedback; whether the postie dropped the box down the steps or Royal Mail sent it via Mongolia is nothing to do with the buyer.

Conversely, the buyer should not 'punish' the seller for late delivery or damage in transit as long as the seller packed the goods cautiously and shipped on time AND CAN PROVE THAT.

Any seller that slips a "you show me yours and I'll show you mine" note in with the goods I receive does not get a feedback report from me.

I always give feedback for sellers who feedback me first but never give feedback to sellers who demand I leave them feedback before they reciprocate.

When I sell I leave feedback as soon as the Paypal notification appears in my inbox.

When I'm buying I check out the seller's rep, as most buyers do, but I do profess to adding an extra anally retentive check to this it's an expensive item and I need to be sure of the seller's 'quality'. To adjudge the calibre of the seller I look at the dates for which he left feedback for his buyers and compare them to the dates on which the buyer left feedback. If the buyer left feedback first then this is more likely to endear me to that seller than to other sellers with the same product for sale who don't leave feedback to their buyer first.

JS
#17
I bought a dvd of someone and it was scratched and wouldn't play so i sent it him back.
then he sent me a message

"hi, please leave me positive feedback and i will happily do the same for you. thanx"
#18
I never leave feedback untill I hear the seller has got the item and is happy.
I don't insist on feedback because I don't care but I have to know that I've done everything to ensure they get the item. most times I get an email and I'm perfectly happy with that.
I've NEVER had a buyer complain about this and I must have sold hunders of times on ebay
#19
jennybubbles
I never leave feedback untill I hear the seller has got the item and is happy.
I don't insist on feedback because I don't care but I have to know that I've done everything to ensure they get the item. most times I get an email and I'm perfectly happy with that.
I've NEVER had a buyer complain about this and I must have sold hunders of times on ebay


I've never complained about it before either. Until now.
I just thought WTF? I have paid my money and completed my side of the deal. I should receive my FB. Why should my potential FB received be based solely on whether I give the seller good FB? That's crazy IMO.
The buyer pays and his side of the transaction has been honored. He/she should then be given the credit for honoring the purchase.
Then, once the item is received in good nik and as described, the FB is given for the seller.
It's not really a big deal, but it just needed to be said. As a seller, I leave FB ASAP after I receive payment. I will not be leaving FB for sellers until I get FB for prompt payment. Out of sheer principle. I would expect that the seller will be received more favorably by the community for showing a little less concern for having the option of a retaliation 'neg for a neg'. That's just petty. It also gives a misleading FB rating for the seller if the buyer is obliged to give pos FB to get pos FB.
#20
Scribbles
I've never complained about it before either. Until now.
I just thought WTF? I have paid my money and completed my side of the deal. I should receive my FB. Why should my potential FB received be based solely on whether I give the seller good FB? That's crazy IMO.
The buyer pays and his side of the transaction has been honored. He/she should then be given the credit for honoring the purchase.
Then, once the item is received in good nik and as described, the FB is given for the seller.
It's not really a big deal, but it just needed to be said. As a seller, I leave FB ASAP after I receive payment. I will not be leaving FB for sellers until I get FB for prompt payment. Out of sheer principle. I would expect that the seller will be received more favorably by the community for showing a little less concern for having the option of a retaliation 'neg for a neg'. That's just petty. It also gives a misleading FB rating for the seller if the buyer is obliged to give pos FB to get pos FB.

I state clearly on my invoices that I don't need feedback. I understand what you say about the pos for pos and neg for neg feedback and agree it is petty (hence why I don't give a damn about feedback) but it does happen.
I don't expect sellers to give me feedback untill the transaction is compleat and by that I mean the whole deal not just the payment part.
#21
I am in the seller first camp, the seller has received full payment, end of.

Buyer has fulfilled contract 100%.

Like others, I have lost interest in eBay recently, most items can be got for a lot less outside of eBay.
#22
JohnnyStar is just really niceJohnnyStar is just really niceJohnnyStar is just really niceJohnnyStar is just really niceJohnnyStar is just really nice

I'm definitely in the camp which says sellers should leave feedback first.

eBay used to suggest in their 'help' pages that sellers leave feedback once the buyer has paid for the goods but they have since changed that into some wishy-washy 'it's a two way street' statement.

The feedback system is there to report on the behaviour of both parties' to the deal; it is not supposed to represent an evaluation of Royal Mail's performance.


That's true but I've had buyers complain about late delivery when payment to delivery has been 4 days. I've even had someone in the states asking where the item was two days after payment. I don't want to be held ransom.

Once payment has been made the buyer's role in the transaction is complete and his performance surrounding the transaction can be evaluated. If he has paid promptly, sent clear payment and delivery information and communicated well if such communication was necessary then the seller should leave him positive feedback.


I want to know that the item has been delivered and that your satisfied with it. If not I would rectify the problem.

The buyer shouldn't have to report back to the seller that goods have been received and in working condition before the seller leaves feedback; whether the postie dropped the box down the steps or Royal Mail sent it via Mongolia is nothing to do with the buyer.


Why not, feedback is not just for the seller, it's for others wishing to buy from the seller too. As you say you look at feedback to evaluate sellers.

Conversely, the buyer should not 'punish' the seller for late delivery or damage in transit as long as the seller packed the goods cautiously and shipped on time AND CAN PROVE THAT.


I agree but sellers have threatened buyers with negs if they don't refund postage or refund a discounts.


Any seller that slips a "you show me yours and I'll show you mine" note in with the goods I receive does not get a feedback report from me.


I always give feedback for sellers who feedback me first but never give feedback to sellers who demand I leave them feedback before they reciprocate.

When I sell I leave feedback as soon as the Paypal notification appears in my inbox.

When I'm buying I check out the seller's rep, as most buyers do, but I do profess to adding an extra anally retentive check to this it's an expensive item and I need to be sure of the seller's 'quality'. To adjudge the calibre of the seller I look at the dates for which he left feedback for his buyers and compare them to the dates on which the buyer left feedback. If the buyer left feedback first then this is more likely to endear me to that seller than to other sellers with the same product for sale who don't leave feedback to their buyer first.


I'm both a buyer and seller on ebay (with over 500 sold items).

Buyers can and do hold sellers to ransom with negative feedback, I've yet to read of a seller doing this.
#23
I'm a seller on ebay and have a feedback score of 257 @ 99.6% (and I've left 299 feedback!)
I used to leave feedback as soon as payment had been made, but that soon changed after I received my one and only neg.
It was a dvd that went for a good price. It was as new and newly released. I think he paid £4 for it and the cheapest it could be had for online was about £11. So I sent the dvd off and heard nothing for about 2 weeks.
3 weeks later, after no communication at all, he leaves a neg saying he hadn't got it. (despite the fact that he had sold it a few days after I sent it on ebay and made a couple of quid on it!!) I offered him a refund, but never heard from him again!
Ebay as per usuall were most unhelpful in removing the neg. They said they wouldn't help as I had already left a positive!!!
#24
I can't understand the logic at all really. The only reason people seem to want sellers to leave FB first is because 'its annoying' when they don't, but sellers have about 100 legitimate reasons for wanting the buyer to leave it first, reasons that can prevent them for getting scammed etc

Situations where a seller can abuse the system after getting the buyer to leave feedback first:

* They could randomly neg the buyer for no apparent reason - though I have never once heard anyone complain of this having happened.

Situations where a buyer can abuse the system after getting the seller to leave feedback first:

* They can use their feedback as a 'bribe' - threaten to leave a neg unless the seller refunds/accepts a return as they changed their minds/partial refunds etc etc
* They can claim the item never arrived and get you to send another
* They can make a claim via paypal & get their money back for numerous made up reasons (item didn't arrive, not as described, broken etc)
* Many more.
#25
stora
JohnnyStar is just really niceJohnnyStar is just really niceJohnnyStar is just really niceJohnnyStar is just really niceJohnnyStar is just really nice


I would have had no idea what this was about until this morning when I actually found the Rep Level descriptions! Would have thought you were being cute otherwise!


stora

I want to know that the item has been delivered and that your satisfied with it. If not I would rectify the problem.


I hear you, but whether I'm satisfied with the item or not has no bearing on how I performed my role as a buyer in the bargain and that is what FB is supposed to represent.


stora

Buyers can and do hold sellers to ransom with negative feedback, I've yet to read of a seller doing this.


Actually, I have first hand experience of this.

I only have one neg FB on my name (actually 2 instances from the same seller as I won two auctions within minutes and he left neg FB on both auctions) and this arose because I discovered shortly after auction close that he had incorrectly described the goods for sale - an email from the manufacturer of the electronics being sold confirmed that what the seller claimed the unit would do was a complete load of tosh - no amount of googling prior to the auction close could have yielded the answer I needed but I had tried. I told the seller that the goods weren't fit for the purpose he described but he refused to listen and threatened neg FB if I didn't pay up.
Obviously, I'm not going to pay for two items that don't do what they were supposed to do and he neg'd me.

eBay even state that feedback extortion is against their policy but when told about it they refused to do anything about it and threatened to give me a non-paying bidder strike for my trouble!

I do hate eBay with a passion but until Google come along and start doing things properly we're stuck with them.

JS
#26
peteivy
I'm a seller on ebay and have a feedback score of 257 @ 99.6% (and I've left 299 feedback!)
I used to leave feedback as soon as payment had been made, but that soon changed after I received my one and only neg.
It was a dvd that went for a good price. It was as new and newly released. I think he paid £4 for it and the cheapest it could be had for online was about £11. So I sent the dvd off and heard nothing for about 2 weeks.
3 weeks later, after no communication at all, he leaves a neg saying he hadn't got it. (despite the fact that he had sold it a few days after I sent it on ebay and made a couple of quid on it!!) I offered him a refund, but never heard from him again!
Ebay as per usuall were most unhelpful in removing the neg. They said they wouldn't help as I had already left a positive!!!


It's a shame that you let that one isolated instance change your way of doing things. Getting a neg isn't nice but I wouldn't have let one bad experience cloud my opinion of other buyers from thereon in.

JS
#27
I agree that the seller should leave feedback as soon as they recieve payment, I have only sold a few items but have always stuck to this principle.
I ordered 2 dvd's from the same seller a while ago but only recieved 1, after I e-mailed several times to find the whereabouts of the missing dvd but got no reply so i left neg feedback for that one and positive for the dvd i recieved, within a few hours I had recieved neg feedback and an e-mail offering to mutually withdraw the comments. This is clear bullying from the seller just to keep their own feedback looking better!!
suspended#28
What i don't like is when you leave feed & they don't do the same.My feedback is 30% lower than it should be because sellers have got the feedback they wanted and just can't be bothered to return the favour.
#29
Snake
What i don't like is when you leave feed & they don't do the same.My feedback is 30% lower than it should be because sellers have got the feedback they wanted and just can't be bothered to return the favour.

On the flip side of that I have about 100 feedback less than I should because I leave feedback as soon as I'm emailed and know the buyer is happy wth the item and then they don't bother to leave me any
#30
As was said earlier, feedback should be an optional thing. I don't like getting spammed by a seller for feedback, when they have not even left me none yet. If they want it, they should leave it themselves. It's a reciprical arrangement. If they had left some and received none, then fair play.
Anyway, i've said my piece. Obviously there are differing opinions on this.
I've never had problems arising from scammers or suchlike when leaving early feedback in seller mode. Maybe i'm in the minority, or i've just been lucky.

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