Hi, I sold a PC on ebay recently. It left in full working order. The buyer is claiming that when he got it, the case was cracked and it does not work (states that it says no video input).
Now, my question is - how do I know that he received it broken and that he did not just drop it or indeed replace a part with a broken part and claim he got it like that. I know that paypal will refund him if he returns it to me, but do I have any rights with paypal etc after that point or do I just need to stomach the loss? Thank you.