I sold a plasma televison on ebay.
I have 100% feedback , i said in my listing please view before bidding and i perfered collection , but delivery can be arranged but they must check the item before signing and if its damaged they must sign damaged as i cant make a claim.
Well buyer wanted it delivered , depsite not living far from me , I sent it next day delivery as i always send my items fast , and now buyer is claiming its damaged and the screen is cracked , i took pictures of how i packed it and how it looked before , i couldnt of packed it better then i did , i used all the foam and everything.
I did it better then how it gets delivered to me....i spent hours doing this.
Buyer said he wants his money back , he said he never signed for it damaged because it was sealed...all parcels are sealed , im not going to leave them open
What can i do , i cant lose money on this , i needed that money?
Also i think he changed his mind as i sent him the orginal recipt and he could of got a new one for only £100 more , so maybe he didnt like this:? even though my tv is good as new.
Also how do i know he has not damaged it?
I cant believe it , ive never had a complaint before and now i have this ....strssed me right out....he said he is complaint to ebay .....ive asked him for pictures which im still waiting for.