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email trouble need server port number

csamual Avatar
7y, 11m agoPosted 7 years, 11 months ago
ive got my email account my incoming mail is pop.orangehome.co.uk but cant find the outgoing server so i cant send emails only recieve can anyone help ???
csamual Avatar
7y, 11m agoPosted 7 years, 11 months ago
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#1
smtp.orangehome.co.uk ?
#2
have you tried smtp.orangehome.co.uk

?
banned#3
mail.orangehome.co.uk?
#4
This may help as well with other settings

http://www.finaldesign.co.uk/blog/general/orangehome-settings.html

Server settings
The address of the Orange POP mail server is: pop.orangehome.co.uk
The address of the Orange SMTP mail server is: smtp.orangehome.co.uk
Do not use secure password authentication to access mail
#5
I'm not too sure what e-kmail config you are talking about - but in essance what you are probably lacking is the outgoin server detailsto enable your e-mail to be sent.
You are using the POP e-mail for incoming, you now need to go to the settins for this and populate the outgoing server with the correct details for the Orange A/c.

It will be something like pop.orange. etc.... You may need to encrypt it for SSL (This usually means you tick a box) YOu also need to know what number the POP is... I.e 997 etc.

Sorry this is generic, but i am sure somebody here will know the answer in greater depth, or if not Pvt Msg me and I will look into it for you Buddy.

Meow for now
#6
There you go before I could even get this typed the others have come to your rescue!

Theres no place like HOTUKDEALS!

Purrrrrr.

xxx
#7
i set up my account with ntl and orange but my internet is with sky now every 6 months i cant use my internet without resting my settings it thinks i aint logging in and after 180 days gives you a further month to do it or my account gets deleted lol
#8
what would the server port number be
#9
some body plz help me im useless
#10
csamual
what would the server port number be


Incoming (POP) port default is 110
Outgoing (SMTP) port default is 25
#11
I haven't been able to send emails from my Orange accounts for months. I can receive them though !! Any tips ??
#12
lol same as me look at the info the others have out up m8 and try that
#13
mine still aint working
#14
I'm confused - you mention Sky and Orange.

What or who are you with?

If it is Sky then the settings can be found in their help pages.

As I said earlier I will help if I can - but is it Sky or Orange?

The POP numbers have to be configured correctly or it wont work or you can use IMAP if you prefer. Alternatively, get another e-mail client such as incredimail, outlook etc etc and manually configure them yourself....
#15
sorry im not very good with this right i have a email account its on outlook i can recieve mail but cant send mail my internet provider is sky but i set it up with wanadoo which is now orange there seems to be loads of people with the problem
#16
OK - right lets start at the beginning.

Your Internet (e-mail) provider is Sky (right?) OK - so on that basis you need to set up you 'client' (this is in effect the device or whatever you want to call it that you use to access your emails from.
Incidentally, you say you use wannado. If you can't SEND the e-mails and the account gets deleted every 180 days, that is because you are not using it correctly.

By all means have other e-mail address such as @hotmail.com, or @wannado.com or whatever, BUT the key thing to remember is that your 'DEFAULT' Client (as in the Number 1) that you should be accessing is your e-mail address at sky.com.

So whatever you have set yourself up as on sky. You can have about 6 or 7 different e-mail addresses with Sky I think? But don't quote me on that!

So - I can't go through everything for Wanado, as I am not the techie person from Sky, but they do have a help desk and they also have help pages on their system.

Look at the links I will pop into this post.
The help pages aren't the simplest in the world, but you may be able to get the gist of it?
Basically you need to either let your system do it automatically, or you need to do it manually. As you can receive e-mails, I suspect that you have got the wrong Port Number in your settings. (A port number in its simplest term is like a door, if it is the wrong number nothing will be able to get out....
Or in as the case may be.
I have used Incredimail as my 'default' e-mail client so the configuration instructions for THIS is as follows:-
Servers Information:
Incoming Mail Server:- imap.tools.sky.com
Outgoing Mail Server:- smtp.tools.sky.com
Incoming Mail Server (username) - Your FULL e-mail address @sky. ie. [EMAIL="[email protected]"][email protected][/EMAIL]
Password (whatever this is)
Tick the box that says 'My Outgoing Mail Server Requires Authentication'

Next it is the Port Numbers - click on the tab to do this manually.
Again, for incredimail they are as follows:-
SERVER PORT NUMBERS:
Outgoing Mail (SMTP) 465
Incoming Mail (IMAP) 993

Both require SSL Authentication so the box should be ticked for both!
http://www.sky.com/portal/site/skycom/skyhelpcentre/skyonline?title=Sky+Email&nodeId=5ed30ed3-fc1c-498f-ac26-c278cacc1c1a&contentid=4494810

This is the SKY help pages for you to look at...

Remember that the instructions above WORK for Incredimail. If you are using anther client, you may need different PORT numbers. Your account will be deleted every 180 days if you don't use it.

As it is free anyway, I would be inclined to use it as your DEFAULT E-mail address, You can have up to about 6 or so I think. Then by all means use other email address as well, but remember that whilst Sky provide you with a free e-mail and are your internet provider, if you don't use their service it will always be difficult to get on with....Unless of course you choose to have another E-mail and internet service provider.

Hope this helps.
#17
I think I know the problem the OP is having. My ISP is AOL. I use Outlook Express to handle all my emails. My preferred email addy is my yahoo.co.uk one. Up until April 2008 I used to be able to send emails from my yahoo address, but then suddenly it stopped. The only address I can use to SEND emails is my AOL one. All the others receive mail no problem - yahoo, onetel, aol, but ONLY aol will send using Outlook.
I have tried everything I can think of, googled it and tried all sorts, but nothing works. My brother is a bit of an expert on computers and he can't figure it out either.
I think it is AOL blocking it somehow, but not too sure.
Sorry I can't offer a solution, but I can offer sympathy - knowing how frustrating it is.
#18
Tried port 26?
1 Like #19
shibi din
I think I know the problem the OP is having. My ISP is AOL. I use Outlook Express to handle all my emails. My preferred email addy is my yahoo.co.uk one. Up until April 2008 I used to be able to send emails from my yahoo address, but then suddenly it stopped. The only address I can use to SEND emails is my AOL one. All the others receive mail no problem - yahoo, onetel, aol, but ONLY aol will send using Outlook.
I have tried everything I can think of, googled it and tried all sorts, but nothing works. My brother is a bit of an expert on computers and he can't figure it out either.
I think it is AOL blocking it somehow, but not too sure.
Sorry I can't offer a solution, but I can offer sympathy - knowing how frustrating it is.


This sounds exactly like an authentication issue rather than AOL blocking it, the quickest way to verify it is to make sure with firewalls disabled try telnetting onto an outgoing port on any other mailserver and you'll probably find it connects fine. Non-AOL servers will require explicit authentication whereas AOL won't becacuse it can see you are on its network and therefore you are automatically authenticated against their SMTP server.

John
#20
Johnmcl7;3921682
This sounds exactly like an authentication issue rather than AOL blocking it, the quickest way to verify it is to make sure with firewalls disabled try telnetting onto an outgoing port on any other mailserver and you'll probably find it connects fine. Non-AOL servers will require explicit authentication whereas AOL won't becacuse it can see you are on its network and therefore you are automatically authenticated against their SMTP server.

John

With respect John, whilst I don't disagree, I wouldn't expect them to understand Telnet, nor Ping at this stage of their process.....
As can be evidenced in the previousposts.
:whistling:
#21
The issue can be broken down into its constituent parts if you like.

If you can SEND e-mails from one account, and (say) receive &/or send e-mails from another then....

Well, put it like this:

Hotmail (as an example)
Yahoo (as a similar example)

Are both 'internet' based e-mail accounts - I know this may sound like the blindingly obvious, but what I am trying to get across is that as long aas you have a basic comnnection - no matter WHO or WHAT your Internt Service Provider is, you will (assuming you have a vailid e-mail address) always be able to send and receive (subject to mnormal usage allowance) e-mails to and from.

Why?

Well, as they are internet e-mail accounts, they can be accessed all over the world ondifferent computers.

A'ha! I hear you clain - SO can AOL and so on, just by logging into the account via the web! Yes, true, but the protocol is slightly different in this scenario.

Why?

What we are (appearin) to be discussng here is why can you not send wand receive e-mails from (say) one e-mail / Internet ISP be it Sky, or Orange or whomever else you have as your ISP... AS WELL as the internet based e-mail addresses such as Hotmail and Yahoo etc.

THe ansewer in its SIMPLEST common denominator is that you CAN. BUT - and this is the important thing (I 'think' NOTE!!) you have to realise that they are two totally separate accounts.

Again bear with me on this one - sorry if I sound like I am stating the blindingly obviouls, bt you canget your E-mails from Hotmail and Yahoo and Goooglemail etc ok? you can send them OK?

Welll, YES as you CLEARLY have an internet service provider,. as without this, you wouldn't be able to get or send anything. So, they are ONE account EACH

i.e One account Hotmail, one account Googlemails, one account Yahoo and equally ONE account SKY, or Orange or whoever.

SO - whilst the Yahoo and Hotmail work over the internet, so does (in its simplest format) the Sky E-mail and AOL and Orange. You can accessyour e-mails by logging into your respective account using your user name and password over the internet just like you wuld do with (say) Yahoo or Hotmail and access and send and receive your e-mails that way.

Where it can sometimes become tricky or confusing or not appear to be working is when you start to use e-mail

'CLIENTS'

By this I am talking about the E-mail programme that you use to download your e-mails directly from the Web HOsting Server.

Be this Incredimail, Outlook, Outlook Express, or Googlemail, or indeed any other similar e-mail service provider.

The reason this CAN start to get complicated is 'usually' to do with either the Port numbers (hence the mention of Telnet and PING) or the SSL state that the server requires or doesn't require encryption.

Thereafter, you STILL have to manually type in your full and correct format e-mail addres AND password in the right manner TOGETHER with the RIGHT Port number(s).

Asif you don't effectively you will be knocking on the wrong door and it wont open.

Most ISP's have a dedidcated Help Line to help with all of these types of issues, and as I mentiond before if your ISP is Sky, I have given you the correct settings for that already.
I have both a hotmail, AOL, Sky and Yahoo a/c all working perfectly well, but it is HOW you access them that is as imprtant as anything else.

Hope you have got this sorted now anyway!

Purrrrrrrrrrrrrrr

Off to chase dem mices!

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