Empire Direct in Administration - HotUKDeals
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Empire Direct in Administration

Zad Avatar
7y, 10m agoPosted 7 years, 10 months ago
It has just been announced on the local ITV news that Empire Direct have gone into administration. Their web site is currently giving "Bad Request (Invalid Hostname)".

Sad news, let us hope the administrators manage to make it work out.

Edited to add: http://www.theretailbulletin.com/news/administrators_appointed_to_empire_direct_plc_19-01-09/

"Mark Firmin, joint administrator, and KPMG Restructuring Partner said: Empire Direct has been severely affected by the economic downturn and experienced a significant reduction in sales from the middle of last year. In addition, the business really suffered when credit insurers withdrew cover in October. Low stock levels and operating losses mean the business cannot continue to trade in administration.

We are working hard with the remaining employees to establish a list of customers with outstanding orders and much of our immediate effort will be focused on communicating with them. Within the first few weeks of the administration, we are aiming to contact all customers who have paid for goods which they have not received."

Looks like that's it for Empire Direct :(
Zad Avatar
7y, 10m agoPosted 7 years, 10 months ago
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#1
All their shops have closed with the loss of 350 jobs
#2
strange. theres one supposed to be opening in Doncaster soon. Currently undergoing refurbishment.
#3
i can get on their website
#4
corriessvk
i can get on their website


it has the announcemnt and nothing else are you going to empire stores instead?
#5
Their web site has just been updated. It now reads:

"Mark Firmin and Richard Fleming, both of KPMG LLP, were appointed in the High Court as Joint Administrators of Empire Direct Plc on 19 January 2009 The business is unable to trade in administration due to low stock levels and operating losses and accordingly the stores have been closed. The administrators are working hard to assess the position for customers who have made payments and not received goods. We will endeavour to contact these customers over the next few weeks.

Anyone interested in acquiring any part of the business should contact the administrators forthwith.

If you are a customer then please call the helpline on 08714729000. If you are a supplier then please call the helpline on 08714729001. Alternatively you can send an email to [email protected]">[email protected].

Please note that emails will be responded to as soon as possible, however this may not be on the same day that we receive your query.

The affairs, business and property of Empire Direct Plc are being managed by the Joint Administrators

The Joint Administrators act as agents of the company and contract without personal liability

Mark Granville Firmin is authorised to act as an insolvency practitioner by the Institute of Chartered Accountants in England & Wales Richard Dixon Fleming is authorised to act as an insolvency practitioner by the Insolvency Practitioners Association."
#7
does that mean my 5 year warranty on my new TV is no longer valid?
#8
dont know if its right site sorry
#9
when will it stop?
#10
corriessvk
dont know if its right site sorry


If you go to http://www.empiredirect.co.uk/ you'll see the message
#11
calmacuk
If you go to http://www.empiredirect.co.uk/ you'll see the message


ok thanks see the message now
#12
just copied this from BBC News website - dated 19/01/09 @ 18.22pm:

Electrical goods retailer Empire Direct has gone into administration, with the loss of 158 jobs.

The Leeds-based firm traded mainly online but also had 14 UK stores, which have closed.

Administrator KPMG said Empire Direct had been "severely affected" by the economic downturn and 158 of its 350 employees had been made redundant.

It said customers who had paid for items but not received them would be contacted within the next few weeks.

Empire Direct's stores were in Bolton, Bradford, Chingford, Derby, Doncaster, Dudley, Huddersfield, Leeds, Loughborough, Nuneaton, Romford and Wetherby.

KPMG said it had also been appointed to Empire Direct's subsidiary Empire Property (UK) Ltd.

'Cannot continue'

Mark Firmin, joint administrator and KPMG restructuring partner, said it was working with the remaining staff to draw up a list of customers with outstanding orders.

He said: "Within the first few weeks of the administration, we are aiming to contact all customers who have paid for goods which they have not received.

"Empire Direct has been severely affected by the economic downturn and experienced a significant reduction in sales from the middle of last year.

"In addition, the business really suffered when credit insurers withdrew cover in October.

"Low stock levels and operating losses mean the business cannot continue to trade in administration."

The company had been established for 25 years and marketed itself as the UK's largest independent retailer of electrical goods with a turnover of £150 million.
#13
Only went in yesterday and bought my neice some of them cordless hair straighteners that were on here last week....
#14
Littlewoods bought out empire so will they all go then?
#15
Maybe I'll finally get taken off their mailing list now...never ordered anything from them yet I get rubbish from them every month!
#16
Empire Stores are not Empire Direct.
#17
mrgooboo
Littlewoods bought out empire so will they all go then?


you mean empire stores this is empire direct
#18
v sad...more people out of work..
#19
skusey
does that mean my 5 year warranty on my new TV is no longer valid?


Depends who the warranty is with. If it's Empire Stores, you'll need to get a claim in with liquidators. If it's insurance backed, you should be OK.
#20
I have a funny feeling a LOT of people recently bought items over Xmas with their free guarantee on TV's and washing machines etc....I went down about 3 weeks ago, and was offered a TV with a free 5 year warranty, but ended up at Curry's with an independant guarantee...
However, they did seem to have a LOT of items out of stock and on order (average of 3 orders per TV) and they had dodgy electrics which they said the were unable to get fixed (i.e. you couldn't view any TV's on display) which I thought was a bit odd, but now it explains it...
#21
donnydude
strange. theres one supposed to be opening in Doncaster soon. Currently undergoing refurbishment.


No it opened 5 weeks ago, I was in it yesterday, where I ordered a Bosch integrated dishwasher, paying £400 cash!! :cry:
#22
Bisto34
No it opened 5 weeks ago, I was in it yesterday, where I ordered a Bosch integrated dishwasher, paying £400 cash!! :cry:


This is one reason to always use credit cards!

Good luck with recovering the cash.
#23
Well, they will if it actually exists and gets delivered :(
#24
the porter
bosch will cover the first 12 months so not all bad and its a bosch :thumbsup:


I think the operative words were "ordered" and "cash". (S)he needs to put in a claim with liquidator. :-(
#25
If you use a direct link into the site, you can still browse and order products and EVEN place an order and pay for it, seems they have just re-routed the home page and not taken the site down. However, it was still trading at 4pm today, it was only between then and 6pm that they announced it, but not good if someone on HUKD clicks on a link to something!
banned#26
Abvance
when will it stop?


I've said this before, but soon all we will have left is a McDonalds and pound shops in every town centre.

Seriously, it's all going to pot!
#27
chesham;4121429
If you use a direct link into the site, you can still browse and order products and EVEN place an order and pay for it, seems they have just re-routed the home page and not taken the site down. However, it was still trading at 4pm today, it was only between then and 6pm that they announced it, but not good if someone on HUKD clicks on a link to something!

im sure they would legally have to give you a refund... as it would be trading while insolvant
#28
another one bites the dust :-(
#29
I purchased a tv for my mum and dad wit ha 5 year warranty but the warranty was an offer they were doing with Panasonic do you think this warranty will still be valid?
#30
abacus
I purchased a tv for my mum and dad wit ha 5 year warranty but the warranty was an offer they were doing with Panasonic do you think this warranty will still be valid?


You should be ok as I'm sure that was a manufacturer offer which would therefore be underwritten by Panasonic/third party company such as Domestic & General!

This is really bad news as more people will be laid off and Empire Direct were quite a regular on this site. Lucky for me I bought a Pioneer LCD today from Richer Sounds as ED were quite expensive,
#31
empire direct.co.uk is not part of empire stores.
i should know as i have been a member of staff for the last 10 to 111 years.
i also got made redundent today shortly after empiredirect went into administration.
#32
abacus
I purchased a tv for my mum and dad wit ha 5 year warranty but the warranty was an offer they were doing with Panasonic do you think this warranty will still be valid?


With a Panasonic there's a very strong chance you will never need the warranty.
#33
sad......
#34
Why oh why is it not Argos
#35
why oh why is it not Sports Direct!
#36
Was waiting for a Tele to be delivered today got a phone call about 12.00 to say the delivery hub had been broken into over the weekend would call me later to arrange new delivery time paid by Credit Card so hopefully will get reimbursed or may even get my TV when the administrators get started :whistling: (even got them to price match Lasky’s who are not out of stock)
#37
dontasciime
Why oh why is it not Argos


CrawleyRed
why oh why is it not Sports Direct!


Some sick people out there :whistling:
#38
My Samsung plasma is due to be collected for repair (by a third party courier employed by Empire) under Empire warranty this Wednesday, what do I do?

I’m concerned I may be stuck without my TV or stuck with a faulty TV which is under 18 months old.(12 months warranty via manufacturer extended warranty via Empire)

Do I have a claim with Samsung (as sale of goods act states 'reasonable lifetime' 6 years I think)?

Or am I up the creek without a paddle? :?

Please advise.
paid for this by credit card, any comeback there?
#39
The helpline 08714729000 is listed as 01132351770... might save people a few bob when making enquiries, this is a money saving site after all :thumbsup:
#40
philmitchell
Some sick people out there :whistling:



Why oh why is it not Eastenders

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