If anyone has any knowledge on this subject, I would be grateful if you could advise.
My friend gets 25 days holiday per annum, 3 of these days HAVE to be taken in the week between Christmas and New Year when the place shuts down.
However, he has to be on call for at least 1 of these days for a full 24 hour hours, the call out could mean a drive of anywhere up to 2/3 hours each way. This is a right pain as it isn't really a holiday then as the family can't really go out for the day, just in case he gets a call. He can't drink in case he gets a call and has to drive. So really, in my eyes that is not really a holiday, especially as he only gets £30 gross for being on call for that day. The call could be in the early hours too, which can affect sleep, being on tenderhooks just waiting for the phone to ring.
So, do the company have the right to enforce this, do they have to give a day back in lieu for losing a days holiday etc etc? Any help/advice appreciated.