Engineer to prove inherent fault in laptop - HotUKDeals
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Engineer to prove inherent fault in laptop

boneless Avatar
6y, 7m agoPosted 6 years, 7 months ago
Hi guys, I am currently in dispute with a well known electronics retailer group. I am basically claiming that the laptop they sold to me was not of a reasonable standard. As it has been over 6 months since they sold me the machine they may ask for me to prove the fault was a manufacturing one at the time of sale.
I was wondering if any of you know who or how I can obtain such a report from.
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boneless Avatar
6y, 7m agoPosted 6 years, 7 months ago
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#2
is it the dsg group?
#3
Sorry for not replying to this forum for ages:
The laptop is now about 9 months old. Yes the retailer is the DSGi Group. Yes the fan works.

So basically I have sent this laptop in for repairs under warranty 3 times. The problem has not been resolved yet. I am going to take them to court but need to find a reputable engineers report first.

The air vents and all of that should be fine as I have sent it for repairs recently and cleaning air vents etc should standard maintenance procedure when repairing.
#4
Good luck with that, you'll need it. Proving an inherent fault!
#5
probably a bit late but i got an inspection report from http://www.laptop-computer-screen-repair-manchester.co.uk/

cost me £35 and had to send my laptop to them but helped me no end, if this is too late for you hopefully it can help someone else
3 Likes #6
sweetjudy21
probably a bit late but i got an inspection report from http://www.laptop-computer-screen-repair-manchester.co.uk/

cost me £35 and had to send my laptop to them but helped me no end, if this is too late for you hopefully it can help someone else

a bit late???? lol
#7
I wonder if he won the case or its still ongoing ;)
#8
oh didnt realise how old that post was oh well might be useful for someone else at least !
3 Likes #9
sweetjudy21
probably a bit late but i got an inspection report from http://www.laptop-computer-screen-repair-manchester.co.uk/

cost me £35 and had to send my laptop to them but helped me no end, if this is too late for you hopefully it can help someone else

Pretty impressive turnaround considering that website was only registered a fortnight ago. Good work judy, or should that be judita... (_;)
#10
waterloo
I wonder if he won the case or its still ongoing ;)

When people just suddenly stop visiting a universal forum, it could be because of a drastic change in their life, death of themselves or a close relative.

Chances are we will never find out the outcome or what happened.

Unless a very unlikely chain of events occurred:

A mod was to share the OP's IP address
Then someone contacted their ISP
Their ISP then revealed their contact info
Someone goes to boneless' house and he/she happens to be alive
OP decides to reveal what happened
The person who the OP shared that information with, shares it on HUKD.

OR

Boneless just signs in and updates the thread with the relevant information.

It could happen, just very unlikely (_;)
#11
Alas guys indeed I had stopped signing in.... :( and totally forgot about this thread.

Unfortunately while at university I was relieved of my laptop (stolen) and so I never got a chance to continue the fight :(
banned#12
boneless
Alas guys indeed I had stopped signing in.... :( and totally forgot about this thread.

Unfortunately while at university I was relieved of my laptop (stolen) and so I never got a chance to continue the fight :(

we shall never know :(
#13
Cheers for the heads up sweetjudy21 if god forbid I end up with a crappy laptop like that again your link might come in handy :).

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