Good [u AND bad experiences are vital if this thread is going to work!! Please give an [u honest opinion!! http://www.hotukdeals.com/go/?m=316&u=10http://www.coolnewmobile.com/images/logonew.gif
If you have lost your cashback claim forms then you can use these as a last resort :
3 equal payments claim form
5 equal payments claim form
Please post your feedback based on previous transactions you have had with this company, http://www.hotukdeals.com/go/?m=316&u=10
In particular, you should refer to the following aspects of your experience with them:
1) Was it Pay As You Go or contract?
2) Were you were happy with the delivery speed?
3) Did you have any problems with the order itself?
4) Did you receive cashback with little or no problems, or did you have to push them for cashback or even take legal action?
5) Please comment on other aspects which you thought were good/bad.
6) Is there anything the company needs to improve on?
7) Would you recommend them or use them again personally?
It would also help if you could put your post in GREEN if you would recommend them or RED if you wouldn't use them again. If you do not have a strong opinion on this then you may wish to leave your post BLACK .
Who is CoolNewMobile??
We joined forces with 4U ltd back in 2003 to bring you service, quality and pricing that until then had been impossible. Our aim is to provide mobile phones to the mass market at unbeatable prices, but with unbeatable service to match.
Cool New Mobile are trading partners of Caudwell Communications, the £2 billion turnover mobile and fixed line telephony group, established since 1987. Caudwell employs over 5,000 staff worldwide and has serviced the mobile and fixed line needs of literally millions of customers. With such a pedigree you can be assured of a high quality and totally secure service.
Cool New Mobile use a dedicated 100 strong team that have all undergone rigorous training to be in a position to offer you exactly what you are looking for. Indeed the average length of service in the customer service and acquisition team is 4 years. We are confident that very few organisations in our industry are able to boast such an experienced workforce.
Please note that this company has [u NOTHING to do with Phones4U!!
What about the parent company?
MSols Ltd own a chain of smaller mobile retailers. These include PhoneBoxDirect, CoolNewMobile, 3mobilefones and MobileHotDeals.
What about QuidCo cashback?
QuidCo cashback with this retailer is very reasonable, £35 extra cashback with all contracts at http://www.quidco.com/cool-new-mobile/
[u Contact Details
Email (Sales): [email protected]
Email (Customer Service): [email protected]
Email (Cashback Queries): [email protected]
Email (Change of Address): [email protected]
Telephone (Sales): 01270 755322 / 08700 429066
Telephone (Customer Services): 08700 429066 / 01949 823901 / 01270 412425
Post: Mobile Affiliates Ltd.
Cool New Mobile PO Box 8895
Cashback claims address (please check this yourself before sending any claims):
Mobile Affiliates Ltd.
Cool New Mobile PO Box 8895
CLICK HERE to view current deals available online with this particular retailer.
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private message to let me know!!
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