FEEDBACK: Vodafone - HotUKDeals
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FEEDBACK: Vodafone

duckmagicuk2 Avatar
1d, 4m agoPosted 1 decade, 4 months ago
Good [u AND bad experiences are vital if this thread is going to work!! Please give an [u honest opinion!!

http://www.hotukdeals.com/go/?m=358&u=10http://online.vodafone.co.uk/en_GB/assets/static/logo.gif

Please post your feedback based on previous transactions you have had with this company, http://www.hotukdeals.com/go/?m=358&u=10 Vodafone .


In particular, you should refer to the following aspects of your experience with them:

1) Are you on Pay As You Go or Contract??
2) Did you order directly from vodafone?
3) If so, were you were happy with the delivery speed?
4) If your ordered directly from them, did you have any problems with the order itself?
5) What do you think of customer service with this network?
6) Have you had any problems with this network?
7) Please comment on other aspects which you thought were good/bad.
8) Is there anything the company needs to improve on?
9) Would you recommend them to anyone else?

It would also help if you could put your post in GREEN if you would recommend them or RED if you wouldn't use them again. If you do not have a strong opinion on this then you may wish to leave your post BLACK .


Who is Vodafone??

Vodafone Group Plc provides a full range of mobile telecommunications services, including voice and data communications. Vodafone has equity interests in 27 countries and Partner Networks in a further 27 countries with almost all the Group's mobile subsidiaries operating principally under the brand name 'Vodafone'.

On 1st January 1985 we made the UK's first mobile call. This call was to mark the launch of the mobile industry and to transform the communications world. We have a customer base of over 100 million and interests in network operators across 27 countries.


What about QuidCo cashback?

QuidCo cashback with this network varies... it's £1-2 for accessories sales, £5 for a PAY-G transaction, and a huge £40 for a contract sale at http://www.quidco.com/vodafone QuidCo.com

http://www.hotukdeals.com/?merchant_filter=358&order_by=Newest CLICK HERE to view current deals available online with this particular retailer.


Think something is missing from this post?? Send me a http://www.hotukdeals.com/forums/private.php?do=newpm&u=4280 private message to let me know!!

To leave or read feedback for another retailer, http://www.hotukdeals.com/forums/showthread.php?t=20930 CLICK HERE .
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duckmagicuk2 Avatar
1d, 4m agoPosted 1 decade, 4 months ago
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(4) Jump to unreadPost a comment
Comments/page:
#1
1] Are you on Pay As You Go or Contract??
[COLOR="SeaGreen"]Pay as you go[/COLOR]
2] Did you order directly from vodafone?
[COLOR="SeaGreen"]Yes[/COLOR]
3] If so, were you were happy with the delivery speed?
[COLOR="SeaGreen"]Yes, 2 days I think, faster than stated[/COLOR]
4] If your ordered directly from them, did you have any problems with the order itself?
[COLOR="SeaGreen"]none[/COLOR]
5] What do you think of customer service with this network?
[COLOR="SeaGreen"]Did'nt have any problems, therefore didn't need to contact[/COLOR]
6] Have you had any problems with this network?
[COLOR="SeaGreen"]nope[/COLOR]
7] Please comment on other aspects which you thought were good/bad.
[COLOR="SeaGreen"]The stop the clock offer is excellent, have made very good use of it, worth it if you talk a lot.[/COLOR]
8] Is there anything the company needs to improve on?
[COLOR="SeaGreen"]Maybe if they could do the same as o2 e.g 300 free texts with £10 top up[/COLOR]
9] Would you recommend them to anyone else?
[COLOR="SeaGreen"]yes[/COLOR]
#2
1] Are you on Pay As You Go or Contract??
[COLOR=SeaGreen]Contract[/COLOR]
2] Did you order directly from vodafone?
No[COLOR=SeaGreen][/COLOR]
3] If so, were you were happy with the delivery speed?
[COLOR=SeaGreen]NA[/COLOR]
4] If your ordered directly from them, did you have any problems with the order itself?
NA[COLOR=SeaGreen][/COLOR]
5] What do you think of customer service with this network?
[COLOR=SeaGreen]So far - excellent. Calls answered quickly by someone who speaks & understands English, and who have been able to answer all my questions and resolve problems.[/COLOR]
6] Have you had any problems with this network?
[COLOR=SeaGreen]nope[/COLOR]
7] Please comment on other aspects which you thought were good/bad.
[COLOR=SeaGreen]Reception is suberb ... much better than orange which was hopeless in the middle of buildings (apparently it's because O2 & Vodafone work on different bandwith to the other networks apparently). Customer Service is what it's meant to be. Got a good bundle, though not as cheap as other networks.[/COLOR]
8] Is there anything the company needs to improve on?
[COLOR=Red]They don't let you transfer your number onto a contract phone once the contract has started ... must be done at the point of ordering. Very bizarre and they haven't been able to give an explanation.[/COLOR]
9] Would you recommend them to anyone else?
[COLOR=SeaGreen]Wholeheartedly[/COLOR]
#3
[COLOR="Red"]A total nightmare. Customer service is absolutely disgraceful. http://www.lancashiretelegraph.co.uk/news/pendle/earby/display.var.1106168.0.mobiles_silent_for_20_days.php [/COLOR]
#4
My BF and i are on a Vodafone Business contract. We have had excellent service, excellent customer service. excellent coverage. Also a very cheap tarrif this year as we decided not to get new handsets so was offered 2 numbers with 500 texts and 250 mins x network each for £30 a month. The only set back was we had to take out the insurance (which we had anyway) and then we both got new handsets anyway from insurance claims.

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