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Fibre Optic Broadband - need some help

spinach_pie Avatar
6y, 10m agoPosted 6 years, 10 months ago
My contract with BT is up and it's rolling at the moment on a monthly basis. I pay £22 a month and I am receiving calls from BT telling me that I could 'save' £2 by signing a 12-month contract for BT Fibre-Optic Broadband at £19.99 per month.

BT claim that I can receive speeds of 20mb per second. But I have seen the offers around for O2 at £9.99 and they say up to 20mb too.

Are O2 being creative with the way they advertise their speeds? Would it be the same speed as BT? I am obviously in an area where I can receive this BT fibre-optic, but would this be soley achieved by BT's service only?

Thanks, I am quite confused
spinach_pie Avatar
6y, 10m agoPosted 6 years, 10 months ago
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(33) Jump to unreadPost a comment
Comments/page:
#1
BT would use fibre optic, so you shud get the full 20mbps
O2 havent got fibre, so you would be getting [up to] 20mb. Chances are 12-3 on the average line i would say unless you live really close.
Virigin are th only other competitor who will be able to serve you fibre speeds.
#2
wait since when have BT upgraded to fibre optic?
#3
muffin247
wait since when have BT upgraded to fibre optic?


part of the 21CN upgrade
#4
muffin247
wait since when have BT upgraded to fibre optic?


http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=29019&s_cid=con_FURL_infinity End of Jan I think.
#5
ballacks i cant get it anyway!
#6
pff what a p.o.s can only get what I have atm, at thats only at about 4meg ffs
suspended#7
BT Infinity is Up to 40MBPS Download and up to 10MBPS Upload

Only BT retail can offer the fibre broadband at the moment, o2, sky, talktalk etc will get it at a later date.

In regards to the speeds,

Are BT saying up to 20MBPS broadband or have they done a test on your line and you are being told thats your download speed?

O2's 20MBPS broadband will be up to, they are using ADSL2 +

BT Infinity is £19.99 a month with a 20GB download allowance and 2MBPS upload, its £24.99 for unlimited and upto 10MBPS upload
suspended#8
numptyj
pff what a p.o.s can only get what I have atm, at thats only at about 4meg ffs


August 2011, long wait mate :x
#9
Starr
August 2011, long wait mate :x


for this area?

gah

Was thinking of getting out of a contract with them, but I dont think I can get any faster unless go to virgin but I dont need to spend that much money
suspended#10
numptyj
for this area?

gah

Was thinking of getting out of a contract with them, but I dont think I can get any faster unless go to virgin but I dont need to spend that much money


Ye for these ends.

How much you paying and when contract finish?
#11
Thanks you've all helped. I think with BT i'd get the better service. They've been pretty good so far, and it's definitely fibre-optic, she was very clear about that. We got some advertising material through the post looking all fancy too telling us about fibre-optic. Will go with BT I think considering they offered £19.99 per month for unlimited download
#12
Starr
Ye for these ends.

How much you paying and when contract finish?


think its ending in april

and think 22 something on option 3

I assume they will probs call up asking to continue so I will try and get it down or a new homehub or something. I did ask before for new homehub and they said no, so if they tell me no again ill tell them to stuff it lol
suspended#13
numptyj
think its ending in april

and think 22 something on option 3

I assume they will probs call up asking to continue so I will try and get it down or a new homehub or something. I did ask before for new homehub and they said no, so if they tell me no again ill tell them to stuff it lol


Can be reduced to £15.99 mate, not sure if you can blag a new hub as well as that price though.

Get it down to that price and buy a hub off ebay mate
#14
Starr
Can be reduced to £15.99 mate, not sure if you can blag a new hub as well as that price though.

Get it down to that price and buy a hub off ebay mate


hmmmm

ill give that a try.

BT actually just gave my mum a homehub 2.0 so I might try steal that off her as she doesnt need wireless etc, and see if I can get price down. Are you on option 3 @ 15.99?
suspended#15
numptyj
hmmmm

ill give that a try.

BT actually just gave my mum a homehub 2.0 so I might try steal that off her as she doesnt need wireless etc, and see if I can get price down. Are you on option 3 @ 15.99?


No im option 3 6 months free :whistling:

You can get it for £15.99 mate, guaranteed, might be able to get it even cheaper if you bundle it with calls and line
#16
Starr
No im option 3 6 months free :whistling:

You can get it for £15.99 mate, guaranteed, might be able to get it even cheaper if you bundle it with calls and line


il give it a shot when it comes up for renewal, cheers :)
suspended 1 Like #17
numptyj
il give it a shot when it comes up for renewal, cheers :)


When call centres phone you they might not be able to, they will try and get it to £19.99. You'll most likely have to contact BT once out of contract and speak to customer options team (retentions)

All you have to do is ask for it :thumbsup:
#18
munaaf
part of the 21CN upgrade


21CN is ADSL2+ not Fibre

Fibre is FTTC (Fibre to the Cabinet)

You can check if you are able to receive FTTC here:
http://www.samknows.com/broadband/search.php

I wouldn't put it past BT to sell you a connection telling you it is Fibre when in fact it is merely ADSL2+ - Fibre packages from BT are upto 40MB not upto 20MB, so if that is what the sales person said.. Then it sounds like dodgy marketing to me. Best thing to do is check your exchange and make sure it is FTTC enabled using samknows.
suspended#19
PhearFactor
21CN is ADSL2+ not Fibre

Fibre is FTTC (Fibre to the Cabinet)

You can check if you are able to receive FTTC here:
http://www.samknows.com/broadband/search.php

I wouldn't put it past BT to sell you a connection telling you it is Fibre when in fact it is merely ADSL2+


Thats a silly comment really
#20
PhearFactor
21CN is ADSL2+ not Fibre

Fibre is FTTC (Fibre to the Cabinet)

You can check if you are able to receive FTTC here:
http://www.samknows.com/broadband/search.php

I wouldn't put it past BT to sell you a connection telling you it is Fibre when in fact it is merely ADSL2+


Thank you for that. Just checked and it says FTTC enabled :thumbsup:

Starr, is it really that easy to get it to £15.99?
suspended#21
spinach_pie
Thank you for that. Just checked and it says FTTC enabled :thumbsup:

Starr, is it really that easy to get it to £15.99?


Not in your situation im afraid.

That 15.99 is for ADSL BB, they wont stick you on 15.99 and then put you on fibre.

If you want to stay on ADSL broadband you can recontract at £15.99 but i think you'll be mad to not take fibre broadband at £19.99 unlimited, thats a good deal :thumbsup:
#22
I have to agree with Starr, get on Fibre if you can. Not only will it be faster but more than likely you will find it is a lot more stable and just generally better quality. Those copper wires are getting a bit old now heh.
#23
Yeah seems like it, thanks. Need to save as many pennies as poss atm!
suspended#24
PhearFactor
I have to agree with Starr, get on Fibre if you can. Not only will it be faster but more than likely you will find it is a lot more stable and just generally better quality. Those copper wires are getting a bit old now heh.


A bit old??? :w00t:

Fibre is the way to go for sure, especially as price difference would only be 4 quid.

OP count yourself lucky that you are on one of the first rolled out exchanges, many of us waiting :p
#25
Starr
OP count yourself lucky that you are on one of the first rolled out exchanges, many of us waiting :p


Aint that the truth!

Here is some information for people wondering when they can get Fibre from BT (if your exchange is not already enabled).

Now up to July 2010 (FTTC Rollout)
http://www.trefor.net/2010/01/22/the-national-high-speed-broadband-lottery/

July 2010 to Summer 2011 (FTTC Rollout)
http://www.trefor.net/2010/02/25/fttc-exchange-rollout-dates-update-phases-4b-and-5-summer-2010-and-onwards/

Unfortunately I am on the second list, but I guess there could be some people not enabled already who are not on either of them, so.. I guess I should be happy :whistling:
suspended#26
Second list for me too, at least its coming :)

10 million homes by 2012
#27
Starr
Second list for me too, at least its coming :)

10 million homes by 2012


I just hope BT really push on the marketing for this, I could be wrong (probably am) but I am assuming the more people that sign up to this the faster they will move with the roll-out. I know I for one would benefit from Fibre, there hasn't be any sort of Virgin on my estate in a long time... :w00t:

So yeah, I have no real alternative and ADSL2+ only gives me 4-5MB which isn't even enough most of the time to stream HD media from iPlayer :-(
suspended#28
PhearFactor
I just hope BT really push on the marketing for this, I could be wrong (probably am) but I am assuming the more people that sign up to this the faster they will move with the roll-out. I know I for one would benefit from Fibre, there hasn't be any sort of Virgin on my estate in a long time... :w00t:

So yeah, I have no real alternative and ADSL2+ only gives me 4-5MB which isn't even enough most of the time to stream HD media from iPlayer :-(


Could be the case, lets be honest everyone wants faster speed.

ADSL2+ speed aint great for you, have you tried BB accelerator? Doesn't work for all though

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25075&s_cid=btb_FURL_accelerator
#29
Starr
ADSL2+ speed aint great for you, have you tried BB accelerator? Doesn't work for all though


I have one of those BB faceplates etc and custom wiring lol. I did boost my speed by a couple of meg, but I am so far from the exchange there isn't much else that can be done.
suspended#30
PhearFactor
I have one of those BB faceplates etc and custom wiring lol. I did boost my speed by a couple of meg, but I am so far from the exchange there isn't much else that can be done.


Hold on mate, only another year or so for fibre, then fibre to the premises within years :)
#31
Starr
Hold on mate, only another year or so for fibre, then fibre to the premises within years :)


I cannot wait to be honest, I can remember being on my 56k modem and waiting for ADSL. That was a lot worse than this, back then I could barely do anything, took like an hour to check my email lol
#32
Starr I think Fibre to the premises is a long way off. The cost of ftth far exceeds that of fttc. Fibre products are engineer install aswell.
PhearFactor: what is your synch rate? What is your line attenuation
suspended#33
Paddy_o_furniture
Starr I think Fibre to the premises is a long way off. The cost of ftth far exceeds that of fttc. Fibre products are engineer install aswell.
PhearFactor: what is your synch rate? What is your line attenuation


I've not heard much about cost tbh, just from people ive spoken to they want it to happen in good time.

Whens your area due for FTTC anyways?

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