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finding out if a mobile has been stolen

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My daughter bought a V3 (argh) second hand (argh argh)while shopping with her gran,(for £65 argh argh argh) they did not test the phone as they had no sim card, on receiving it back at home i put a s…
fizziebabes Avatar
9y, 9m agoPosted 9 years, 9 months ago
My daughter bought a V3 (argh) second hand (argh argh)while shopping with her gran,(for £65 argh argh argh) they did not test the phone as they had no sim card, on receiving it back at home i put a sim in and looked through the phone, there was home made Porn on it, which i could and did delete , but the songs and such like on the phone has a 6 digit security code that has obviously been set by the previouse owner, have tried all standard codes and can't get access to it, so the memory sits with no space to even add one song onto the phone or any space to take any more that 7 photos.

when i try to call her phone it allways says Error in Connection, tried a different sim and it says the same thing, but the two sims work fine in her other phone, she can get messages but no one can phone it, (tried different networks calling the phone) this is why i think it might have been reported as stolen and blocked in some way, I was wondering if there was a web site that you could check FOR FREE the phones IMEI number with to see if it has been reported stolen,

ANY help would be appreciated thanks
xxxxxxxxxxx
fizziebabes Avatar
9y, 9m agoPosted 9 years, 9 months ago
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1 Like #1
ring a network provider ?
1 Like #2
Where did you buy it from
1 Like #3
Checking by text message.(UK Only)
PLEASE NOTE THE TEXT MESSAGE SERVICE ONLY WORKS IN THE UNITED KINGDOM

Important: By sending a message using the information presented below you are agreeing to the CheckMEND service's Terms and Conditions of use. You understand each time you send a text message to CheckMEND and receive 2 messages in return with either a positive or a negative result the cost in total will be £3.00 (inc. VAT) plus your standard network charge for sending the text message, which will appear on your next mobile phone services bill or be deducted from your airtime credit if you are a pay as you go customer. Please ensure you have the permission of the bill payer before using this service.

To perform a search by text message.

1. Locate the serial or IMEI number of the property you want to check.

2. Send a text message to 84025. The message should read check, then leave a space, followed by the serial or IMEI number. Example: check 123456789012345 N.B. Some IMEI numbers have up to 16 digits please send them all do not put in spaces, hyphens or dashes etc.

3. A short while later (usually less than 1 minute), you will receive a text message from CheckMEND with the results and a reference for you to view the online certificate.. Please note if you do not get a reply within 15 minutes the system could not read you message for some reason, you will not be charged for the aborted search (just the cost of sending the original text message) so please feel free to try again.


What is CheckMEND?
Established in 2005 CheckMEND is a global stolen property checking service and has exclusive and unique links to the Immobilise National Property Register , the insurance industry, the mobile phone networks and Law Enforcement.
In total CheckMEND has access to over 16.2 million records of stolen property, blocked and reprogrammed mobile phones from over 32 countries.
Items include stolen mobile phones, blocked mobile phones, stolen bikes,PC's, laptops, pda's, audio visual equipment, cameras, in-car entertainment systems, tools, marine equipment, motor cycles, game consoles, personal music players, instruments, Sat-Nav, GPRS systems, in fact a huge range of property that have serial numbers.
It is the most comprehensive, accurate and up to date system available anywhere in the world.


Alternatively check online

http://www.recipero.com/recipero/products/checkmend/paysearch1.ikml

£2.99 fee by card I believe
#4
thanks guys,

HU5TLER,
provider said they had no signal faults and they could not discuss the matter with me as the phone is showing registered to someone other than myself. I think they were just going for their tea as they didn't seem bothered though thanks for the help x

t0mm
from a shop where you can go in and sell your stuff and buy second hand stuff at too, they gave a 3 day written warrenty which was signed by the gran, but daughter had been staying for the week at her grans so when she came home it was passed the date, gran lives in a different part of scotland to us so we couldn't just pop into the store unfortunatly, we did phone them but they didn't speak english very well so couldn't get the point across, thanks x

i saw the checkMEND website already and did notice that it cost £3 by text, i just wondered if there was a free check

thanks to all xxxxxxxxx
#5
Wasn't cex by any chance?

Contact local trading standards..

Doesnt matter if its out of warrenty, item was sold undescribed.
#6
hi t0mm , would that be ok to do even with the gran having accepted the phone as it was
#7
contacting vodafone just now again and they are putting me through to tech support,


grrr, just cut ne off again ...............
#8
Yeah, because what your gran signed an agreement for was a fully working v3 razr, and she bought it unwillingly knowing it wont work.
3 Likes #9
fizziebabes
My daughter bought a V3 (argh) second hand (argh argh)while shopping with her gran,(for £65 argh argh argh) they did not test the phone as they had no sim card, on receiving it back at home i put a sim in and looked through the phone, there was home made Porn on it, which i could and did delete , but the songs and such like on the phone has a 6 digit security code that has obviously been set by the previouse owner, have tried all standard codes and can't get access to it, so the memory sits with no space to even add one song onto the phone or any space to take any more that 7 photos.

when i try to call her phone it allways says Error in Connection, tried a different sim and it says the same thing, but the two sims work fine in her other phone, she can get messages but no one can phone it, (tried different networks calling the phone) this is why i think it might have been reported as stolen and blocked in some way, I was wondering if there was a web site that you could check FOR FREE the phones IMEI number with to see if it has been reported stolen,

ANY help would be appreciated thanks
xxxxxxxxxxx


That is terrible, if it helps I think I have a new spare clam shell phone that your daughter can have for free, it's not a V3 but it is unlocked and here if you want it. PM me if she would like it.
#10
Took the plunge and the phone has been reported stolen/lost, where do i go from now?
1 Like #11
Term is goods not fit for purpose under the Sale of Goods Act. Still need to return it to the store, chances are if they don't (/wont) speak English they'll just ignore you anyway, and disappear if you try to get your cash back through courts. Can't see this being resolved happilly tbh unless you paid using a credit card with a less than £100 standard payment for CC resolution scheme. Of course it is worth checking to see exactly what it is that Gran signed - if it says it's sold as seen or 'for spares or repairs' as some shops use then you haven't got a leg to stand on short of a Non Est Factum argument.
#12
just a standard receipt with 3 days warrenty with a date all hand written, saying "sold in working order" which gran then signed below.

will speak to a friend in the police department to see what i'm best doing now, thanks to you all for the advise xxxxxxxxxx
#13
If it was sold in working order then it wasn't fit for purpose and they legally should refund.
Police? Bit ott.. I doubt they'll be able to do anything. This really isn't a criminal matter. You could try it on with a handling stolen goods prosecution but no way could you prove knowledge of that. All they have to say is someone walked in and sold them it - prima facie bona fida purchase. Try taking it back. If no result not much more can be done cept avoid 2nd hand shops like the plague/ take Crazy up on his very kind offer.
1 Like #14
If its stolen then the shop could/should be charged for handling /selling stolen goods.
#15
Iom-RF
If its stolen then the shop could/should be charged for handling /selling stolen goods.


Only if you can prove they knowingly bought stolen goods. Second hand shops buy thousands of things a month - bound to be something stolen sometimes, but as long as purchases were made in good faith (bona fida) then there is no crime ( they do still need to keep the signed statement of ownership by the person selling but I doubt they forgot that).
#16
Crazy1 thank you so much for the offer, she does have a phone already that is clam shell, she had just been going on for ages about getting one with bluetooth so she could get songs on it from her sibblings as they all have bluetooth / mp3 phones. poor wee soul allways has things go wrong for her, not to worry back to her old phone and i'll get her the phone that she really want's next month.

AGAIN, THANK YOU SO MUCH FOR YOUR WONDERFULL OFFER, daughter almost crying coz she thinks your so kind,:friends:
#17
Rep given to all xxxxxxxxxxxxxxxxxxxx
#18
No probs
#19
It is really a criminal matter because as far as the police are concerned, you're handling stolen goods.
#20
seancampbell
Only if you can prove they knowingly bought stolen goods. Second hand shops buy thousands of things a month - bound to be something stolen sometimes, but as long as purchases were made in good faith (bona fida) then there is no crime ( they do still need to keep the signed statement of ownership by the person selling but I doubt they forgot that).


But surely its thes shops responsibility to make make checks on all purchases.

Even so, I don't think the shop can refuse to refund on stolen goods, Can they?
#21
If they used the normal procedure of getting a signed statement that the seller owned the item they were in law bona fida purchasers - under UK law good title passed to them, and thus good title passed to her. If they saw it was sim blocked (which they should have since they tested it then perhaps they should have handed it into the police but if they don't speak English do you really think they care about the moral side of things?)

https://www.immobilise.com/ may be able to locate original owner - if you do they can get the network to unblock the phone for you (or they may tell you to get lost, but if they claim on insurance.. it may be worth a shot). It's the same database the police use.
#22
seancampbell
https://www.immobilise.com/ may be able to locate original owner - if you do they can get the network to unblock the phone for you (or they may tell you to get lost, but if they claim on insurance.. it may be worth a shot). It's the same database the police use.


That is a brilliant link!, Thanks! :thumbsup:
#23
Your welcome. Might be worth putting that site in freebies section too actually. Slightly less than a tangiable freebie though.
#24
Maybe.. the person who traded the phone in actually owned it?

They'ved blocked itt o claim on the insurance = New phone + Money from selling it.
#25
Just asking, have you got any more information about this?

Hope you've sorted it :)

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