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Firefox Help

kazmcj Avatar
8y, 2w agoPosted 8 years, 2 weeks ago
HELP

Can anyone help me please?

My firefox has crashed on me and wont open. I don't want to loose all my bookmarks. Is there anyway I can access them/save them before removing firefox and re-installing?

Many thanks
Kaz
kazmcj Avatar
8y, 2w agoPosted 8 years, 2 weeks ago
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1 Like #1
right click on task bar, click task manager, processes tab and end firefox.exe and try again.
#2
I have just checked in the task processes and the firefox.exe is not running
1 Like #3
Get Firefox 3 downloaded and re-install - It will get all of the info from the same backup location of any other Firefox installations so your bookmarks n stuff will be transferred across to the working version.

Happy Days :thumbsup:
1 Like #4
Yeah, just re-install over it and it'll keep bookmarks, settings etc.
If you want a clean install you can do the above then export bookmarks etc. Then uninstall and re-install.
#5
LittleBJ
Get Firefox 3 downloaded and re-install - It will get all of the info from the same backup location of any other Firefox installations so your bookmarks n stuff will be transferred across to the working version.

Happy Days :thumbsup:



Sorry to sound thick. Do I need to uninistall the one on my computer first before re downloading it?
#6
Even if you uninstall Firefox, I doubt that your bookmarks will be removed, they are left in a folder just in case you do reinstall the browser.
#7
Boylin
Yeah, just re-install over it and it'll keep bookmarks, settings etc.
If you want a clean install you can do the above then export bookmarks etc. Then uninstall and re-install.



Thatt answered my question.

Thanks for all your help
#8
Ahem... Rep for the fast reply :whistling:

Just happy to help another w3c compliant browser user:thumbsup:
1 Like #9
Bookmarks are kept in a backup file on your machine should be something like

C:\Documents and Settings\"your user name"\Application Data\Mozilla\Firefox\Profiles\tuhfmk7t.default\bookmarkbackups\bookmarks-2008-11-20.json

The .json is a backup file. Copy this and if everything else fails on a restore, just copy this file into the re-installed directory and all your bookmarks should appear again.

Copying this files also ensures if like me you get a bit clicky on installs and miss something, you have a safe copy to use.
#10
LittleBJ
Ahem... Rep for the fast reply :whistling:

Just happy to help another w3c compliant browser user:thumbsup:


Rep you if it works LOL

Thanks everyone
banned#11
and make sure you add the FOXMARKS add-on

this keeps a backup of your favourites (updated daily automatically).

you can even access your bookmarks online anywhere in the world
#13
BATTY_1
Bookmarks are kept in a backup file on your machine should be something like

C:\Documents and Settings\"your user name"\Application Data\Mozilla\Firefox\Profiles\tuhfmk7t.default\bookmarkbackups\bookmarks-2008-11-20.json

The .json is a backup file. Copy this and if everything else fails on a restore, just copy this file into the re-installed directory and all your bookmarks should appear again.

Copying this files also ensures if like me you get a bit clicky on installs and miss something, you have a safe copy to use.



It didn't work, so will try your idea. I have found the profile folder when I click on it, its called j7n60gtz folder, I click on that I get bookmarkbackups and when i click on that I get 6 files all ending 2008-11-20.json. Do I have to copy each one? and where should I copy them to?

Sorry for all questions but I am not very good with computers:)
#14
Sorry Hun - I'm strictly a Mac only user atm. :oops:
Try pm 'ing Batty_1 looks like they've got something better to do. :)
#15
LittleBJ
Sorry Hun - I'm strictly a Mac only user atm. :oops:
Try pm 'ing Batty_1 looks like they've got something better to do. :)


Aww Thankyou anyway:)

I had to completely delete the bookmarks. Each time I tried to re-install from scratch it still crashed.
So gave up and deleted everything and hey presto is running fine again.

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