hi, i signed up for fitness first in January of this year and paid £60 for the month including some junk like a PT that was never available to tie in with my job times.
i lost my job near the end of January and so needed to make my outgoings much lower so needed to cancel my membership (plus i couldnt go into that area anymore really.)
i canceled the DD and somehow they bloody charged me for February and i checked the website to see how to cancel it which told me to go into the gym and do it from there..
so i paid the travel to go back and after the hour long journey was told to call a number! absolute JOKE so went back called the number and told them my situation (no job, no money e.t.c) and they said they'll cancel it and wont be charged for next month though they don't usually do that as its a 12 month contract but due to my circumstances they agreed.
i thought that would be the end of it but now near the end of march they have sent me a threating letter saying that i have unpaid fees and if i dont pay they will get a credit collection agency on me (WTF). i have no idea what there talking about fees or anything and so rang the number on the form (0844 number...)
i was fuming obviously, speaking to the lady said that "you cant just close your account, its a 12 month contract e.t.c" to close it you need to pay £150 early membership closing fee..
i told her i have NO MONEY, no JOB e.t.c and instead of fixing the problem she was asking about my employment e.t.c what business is it of hers what happened
"but if we just closed memberships with no proof of loss of job anyone could do that.." now this is 2 months since i was told over the phone its done, you wont be charged again!!!
so now they want proof of no job or proof of JSA... more hassle that i really do not need right now..
what can i do? id have to sort of getting a letter from the job center to send them?
if i just leave it would they actually do anything?