I was a bit miffed today when I walked into Forbidden Planet with a 20% off merchandise voucher - went to the checkout with a board game only to be told "that is not merchandise". When I asked what was I was told "Everything on this floor - but not on the lower level (games/comics)."
It didnt say excluding these on the voucher - just excluding reduced items. I tried to argue but no luck. Isnt that mis-representation of a voucher?
Looking it up in a dictionary it says this (well duh!)
1. commodity, commodities offered for sale
I should have stood my ground but was tired. Not happy with them as I am a regular customer and have just been fobbed off! :(