Forgotten O2 login details - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Forgotten O2 login details

libEL Avatar
6y, 9m agoPosted 6 years, 9 months ago
Have home broadband with them and want to check my bill

Cant remember login details

And here's the problem - when I ask for prompt they want me to input mobile number but the one registered with broadband account I now dont have

Emailed them but they stupidly just sent me a link to the 'Forgotten Both' option on the site - like I couldnt have worked that out and would have had to email them!

Surely cant be only person to have had this, how do I get around it?!
Other Links From O2:
libEL Avatar
6y, 9m agoPosted 6 years, 9 months ago

All Comments

(5) Jump to unreadPost a comment
'but they stupidly'

arent you the 'stupid' one who didnt change their number when they changed it?

the reason I want to access the account is to change my details

have never had need to login before

but clearly emailed them explaining problem and get response from a person who must have read email which to me is pretty ridiculous

I cannot access my details that way

Guess you cant help, but thanks t0mm for your useful input :)
also what do you mean 'didnt change their number when they changed it'

thats what I want to do

the phone belonged to my ex if I need to explain
:-/Kyiv j

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!