Forgotten O2 login details - HotUKDeals
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Forgotten O2 login details

libEL Avatar
6y, 9m agoPosted 6 years, 9 months ago
Have home broadband with them and want to check my bill

Cant remember login details

And here's the problem - when I ask for prompt they want me to input mobile number but the one registered with broadband account I now dont have

Emailed them but they stupidly just sent me a link to the 'Forgotten Both' option on the site - like I couldnt have worked that out and would have had to email them!

Surely cant be only person to have had this, how do I get around it?!
Other Links From O2:
libEL Avatar
6y, 9m agoPosted 6 years, 9 months ago
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Comments/page:
#1
'but they stupidly'

arent you the 'stupid' one who didnt change their number when they changed it?
#2
perhaps

the reason I want to access the account is to change my details

have never had need to login before

but clearly emailed them explaining problem and get response from a person who must have read email which to me is pretty ridiculous

I cannot access my details that way

Guess you cant help, but thanks t0mm for your useful input :)
#3
also what do you mean 'didnt change their number when they changed it'

thats what I want to do

the phone belonged to my ex if I need to explain
#4
look
#5
Jul
:-/Kyiv j

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