Foxy.co.uk contact details? - HotUKDeals
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Foxy.co.uk contact details?

stanley Avatar
9y, 1m agoPosted 9 years, 1 month ago
I placed an order which was cancelled, however they took payment from my card and said it had been refunded on the 14th, it has not shown on my card yet.

I have tried to use the contact form online, but when i try to enter it it says "error please contact as to inform us of the error you have found", which is a little irratating as it sends you round to the contcat form, which you guessed it, says "error please contact as to inform us of the error you have found"

I cant find a telephone number and i dont really want to write a letter.
stanley Avatar
9y, 1m agoPosted 9 years, 1 month ago
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Comments/page:
#1
I have just tried the contact form and it seems to be working. If it's a prob with your computer, I could write it for you if you like?
#2
Oh my goodness - I could have written this message myself! I have emailed them and tried to phone but no response! Did you have any luck with getting a refund from them in the end? I only realised a few days ago that I'd never got the refund from them.
#3
I had a problem with Foxy a while ago so the following may or may not help.

Firstly Foxy emails had a bad habit of ending up in the spam folder. That's ok but if like me you use outlook express to get your emails I was never getting them. I am with talktalk and only found out by accident that foxy emails were being stored in online webmail and never getting through.

Secondly the guy that solved all my problems was a John Anderson and his email was [email protected]">[email protected].

There is also a contact name and address here:
Marcus Quinn
Foxy Limited.
91 to 93 Great Union Road,
St Helier,
Jersey.
Channel Islands.

And lastly here is a contact phone number (0)1534 888011

Ok guys , hope that helps. :)
#4
Thanks for your help. I did actually email the hello@ address and tried the phone number you suggested but it went through to answerphone - will try again.
#5
fruityloops
Thanks for your help. I did actually email the hello@ address and tried the phone number you suggested but it went through to answerphone - will try again.


Try putting "Att. of John Anderson" in the subject line.
Might work. :)
#6
Brilliant - will do that. Annoying how they take your order and your money and then you end up having to hound them for it back - lucky I noticed as I had so much going out before Christmas you kind of forget what you've ordered and received, etc.
#7
Money first, Customers second.
#8
Very true - although this is stealing surely?

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