Fraudulent Activity on my Debit Card - HotUKDeals
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Fraudulent Activity on my Debit Card

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I got a letter from bank stating my Visa Debit card was suspended, I call, assuming my recent O2 order had triggered something and hoped my card would just be reactivated as has happened in the past w… Read More
schizoboy Avatar
7y, 2m agoPosted 7 years, 2 months ago
I got a letter from bank stating my Visa Debit card was suspended, I call, assuming my recent O2 order had triggered something and hoped my card would just be reactivated as has happened in the past with mobile orders.

They mention that someone had tried but failed to hack my Visa Verify (which fortunately is quite extensive password and unique to me) when trying to order an item worth over £1000 from an major electronics store two weeks ago all online.

They told me to destroy the card, a new one is on the way nowt else to do.

Is it worth going over my recent transactions? I expect it's one of the stores I've used for the first time a few weeks ago.

From what I have seen crime like this is just written off as a loss most of the time unless endemic/pointing at one source.

I wonder if my Bank will contact the store asking what the contact/name/delivery details were, highly unlikely I know...

Over a decade of Card use I've been careful, never once had a problem, all previous alarms being false alarms once cleared up.

I'm more annoyed at myself now than the criminal really for having used a site that took my details and tried to use it criminally.
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schizoboy Avatar
7y, 2m agoPosted 7 years, 2 months ago
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#1
Same happened to me, check your transactions over the past few months as I discovered that someone had made a small purchase for phone credit using my card details. Apparently it is not uncommon for a fraudster to test the waters.

I wouldn't be too worried, you won't lose out from this. Verified by Visa is actually not that great, some websites have fake verified by visa popups so that you put your password in them.
#2
This hapened to me about a year ago. The banks do take it up with the companies involved (Tesco Direct in my case) through their individual fraud departments but they wont tell you the outcome. They managed to get £600 authorised from my account but I had the money back from the bank within 3 weeks. Most people I talk to have either had a similar thing happen, or know someone that this has happened to. I would scrutinise your statement just in case one or two low value transactions have gone through. When it happened to me there were about five transactions for around £40 to tesco direct but the card was only stopped when it was used to pay for a very expensive meal in a restaurant !
I now pay for extra fraud protection on my account just for peace of mind. Hope this helps....
#3
It could even be a member of staff in a restaurant or shop who has copied your card details. That'd explain why they failed the password check.
I wouldn't worry about it though
#4
Don't forget it may not always be a store that 's leaked your details, it may well be a virus/keylogger on your computer.

Download this and run a scan
#5
peodude
Don't forget it may not always be a store that 's leaked your details, it may well be a virus/keylogger on your computer.

Download this and run a scan


Yeah I agree, if you've bought anything over the internet of late, can't help justjust to check your PC to be safe, don't want it happening again!
#6
Hi, I became recent victim for such fraud. I have HSBC visa card and I used it for the first time on internet 5 days ago to book a tesco direct order. Just after 3 days, my card details were used to book travellodge accomdation and over 300 pounds was taken off my card. HSBC told me that, the transaction went out with password as well.. Not sure, if any Keylogger did steal what I typed or the tesco store itself. I ahve now requested for refund, which the HSBC did. But, the bank says, they will contact TravelLodge company and verify.. I am doubting if they have even stolen my personal details..
#7
mg2k
Hi, I became recent victim for such fraud. I have HSBC visa card and I used it for the first time on internet 5 days ago to book a tesco direct order. Just after 3 days, my card details were used to book travellodge accomdation and over 300 pounds was taken off my card. HSBC told me that, the transaction went out with password as well.. Not sure, if any Keylogger did steal what I typed or the tesco store itself. I ahve now requested for refund, which the HSBC did. But, the bank says, they will contact TravelLodge company and verify.. I am doubting if they have even stolen my personal details..


Might be worth scanning your computer fro any viruses/spyware/trojans etc...

Google search Malware Bytes and let that scan your comp...im sure some other may be along to offer further advice :)

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