friend got new 3 mobile but no sim - HotUKDeals
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friend got new 3 mobile but no sim

strobez1977 Avatar
7y, 11m agoPosted 7 years, 11 months ago
Hi my firend lost his mobile and but was offerd a upgrade with his current mobile contract through 3 and today he got his phone etc but no sim.og course he isnt pleased as he told him he needed the same number etc,would he be able to goto a 3 mobile shop and get a sim?or just have to wait till they send him one out again
strobez1977 Avatar
7y, 11m agoPosted 7 years, 11 months ago

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they should have sent a replacement, the number just get assigned tot he new sim so he keeps the number no problem. If you go to a shop you will only get a new PAYT sim with a new number
yeh thats no good as he is on contract
When Ive had an upgrade Im only sent out a new phone, not a sim too...I suspect there has been some mis-understanding of what was needed at the call centre
get him to call them
why can't he just put his old sim in the new phone. If it was an upgrade rather than a new contract it should work ok

edit: oops sorry just read the bit where he lost his phone :oops:

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