friend got new 3 mobile but no sim - HotUKDeals
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friend got new 3 mobile but no sim

strobez1977 Avatar
7y, 11m agoPosted 7 years, 11 months ago
Hi my firend lost his mobile and but was offerd a upgrade with his current mobile contract through 3 and today he got his phone etc but no sim.og course he isnt pleased as he told him he needed the same number etc,would he be able to goto a 3 mobile shop and get a sim?or just have to wait till they send him one out again
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strobez1977 Avatar
7y, 11m agoPosted 7 years, 11 months ago
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#1
they should have sent a replacement, the number just get assigned tot he new sim so he keeps the number no problem. If you go to a shop you will only get a new PAYT sim with a new number
#2
yeh thats no good as he is on contract
#3
When Ive had an upgrade Im only sent out a new phone, not a sim too...I suspect there has been some mis-understanding of what was needed at the call centre
#4
get him to call them
#5
why can't he just put his old sim in the new phone. If it was an upgrade rather than a new contract it should work ok

edit: oops sorry just read the bit where he lost his phone :oops:

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