GAME's T&C' s for pre-orders... they can keep your deposit. - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

GAME's T&C' s for pre-orders... they can keep your deposit.

£0.00 @ GAME
Was looking to see what was excluded from the 'trade two games and get an extra fiver' deal when I noticed this little gem. 4. If, having paid a deposit, you change your mind and cancel your order… Read More
Flodd Avatar
3m, 2w agoPosted 3 months, 2 weeks ago
Was looking to see what was excluded from the 'trade two games and get an extra fiver' deal when I noticed this little gem.

4. If, having paid a deposit, you change your mind and cancel your order or fail to collect the console, software title or game which you have ordered within 12 months of its release date (which shall be deemed to be a cancellation), except where this is as a result of Our breach We reserve the right to retain a sum to cover Our expenses in dealing with the administration of your order and its cancellation as well as Our lost business resulting from your cancellation. In most cases this will amount to the value of the deposit and the deposit will be non–refundable. We may however at Our discretion allow you to transfer the deposit and apply it against purchase of a different product available in–store.

It may have always been like this, I know I've always transferred deposits onto a game card but I didn't know that technically they could keep my deposit as an admin fee...
Other Links From GAME:
Flodd Avatar
3m, 2w agoPosted 3 months, 2 weeks ago
Options

All Comments

(13) Jump to unreadPost a comment
Comments/page:
9 Likes #1
that's how deposits normally work
#2
mattmerch
that's how deposits normally work

That's how a non-refundable deposit works, I agree... I don't recall seeing any small print when I've pre-ordered at GAME. You might be different though.

Actually you are different - you once gave away an xbox...

Edited By: Flodd on Mar 11, 2017 17:49
#3
If you're going to pre order, just do it online, including their own site, or at another retailer who won't force a deposit.
2 Likes #4
Marcoos
If you're going to pre order, just do it online, including their own site, or at another retailer who won't force a deposit.

I think the writing might be on the wall for GAME... I use them sporadically (Amazon Prime means I usually get things cheaper as long as I plan ahead) but they haven't really changed tactics since the last time they very nearly went under.
#5
Flodd
Marcoos
If you're going to pre order, just do it online, including their own site, or at another retailer who won't force a deposit.
I think the writing might be on the wall for GAME... I use them sporadically (Amazon Prime means I usually get things cheaper as long as I plan ahead) but they haven't really changed tactics since the last time they very nearly went under.

Ditto, unless they have something reduced at a decent price. I just won't bother with them now.
3 Likes #6
well its called a deposit for a reason.

Edited By: catbeans on Mar 11, 2017 18:28
#7
I was pretty sure this was the point of a deposit . Although I wouldn't bother preordering unless it's a very limited edition or if I needed a Nintendo console for a child's bday (as you know they'll short stock it)
#8
It's always prudent to ask any company about their refund policy before placing an order that requires a deposit, never assume!
#9
For me, GAME is a last resort. It pains me when I am in there and see people openly being over sold.
#10
mattmerch
that's how deposits normally work
Yeah, working as intended
#11
I pre-ordered the new Zelda in Game several years ago when they were giving an additional £5 trade-in as deposit if you pre-ordered a game. I didn't bother picking Zelda up in the end as didn't really fancy paying £55 (after the deposit had been taken) for a Wii U game that was only £38 on Amazon. I assumed I'd lose the deposit (which was effectively free) but they put just £5 on a gift card for me. Not sure it was worth the hassle of having a pre-order with them for over 2 years but I can't really complain.


Edited By: bernardsfingers on Mar 11, 2017 20:30
#12
well as Our lost business resulting from your cancellation.

They have that loss of business when they stopped price matching and charging an arm and a leg for games which can be had for upto 40% less online.
#13
I suppose losing a fiver deposit on game/console they could potentially of held for you for 12 months would out weigh the depreciation.

I'd never pre order from game, i tend to use Amazon and maybe switch to game collection or simply games closer to release if they have it cheaper/earlier

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!