I really could do with some advice as to where I stand...
I have a PS3 that has been overheating for a while (really loud fans kicking in). I called Sony PS3 support in the past and they've told me the usual, vaccum the vents, try forcing air through (holding down the eject button on startup), try it layed it down/stood it up and if its still an issue we'll give you an exchange for £131! So, decided to live with the noisy fans, thinking at least its not as noisy as the 360.
But, last night 20 mins into watching a bluray, whilst the fans sounded like a jet taking off, I got a message on the screen saying something like, "your system is overheated, please turn off for 20-30 mins and try again"
Called PS3 Support again, they said the same old, and that they don't class fans as a major service failure part. Again £131 to exchange it.
The other issue is that they needed proof of the date of purchase to consider looking into it as an exception. So I went to my PS3 box under the bed to get the Game receipt, only to find that the receipt ink has almost all faded. I can barely make out individual letters never mind the purchase date.
Any ideas on where I stand with Sony or Game, and how I can get this fixed/replaced?