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Gamestation checkout problem?

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Hi all I have had this error for about 2-3 months now when going to the Checkout on Gamestation? "We seem to have a temporary website issue Please bear with us while our techies sort the problem out. … Read More
tonygee Avatar
8y, 6m agoPosted 8 years, 6 months ago
Hi all
I have had this error for about 2-3 months now when going to the Checkout on Gamestation?
"We seem to have a temporary website issue
Please bear with us while our techies sort the problem out.
Please try Gamestation a little later
In the meantime...
If you want to make a purchase and can't wait to get back online, why not use our mail order service instead on 0845 345 0335.
Lines are open Monday to Friday 8am to 7pm, Saturday 9am to 5pm & Sunday 10am to 4pm"

Is anyone else having this problem?
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tonygee Avatar
8y, 6m agoPosted 8 years, 6 months ago
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#1
I ordered from them just last week, and encountered this problem the first time I tried but then the second time everything was fine. Why not try phoning up and having a moan at someone? Might be able to explain it for you. Good luck! :thumbsup:
#2
Hi, I emailed them 5-6 weeks & they replied with "Sorry to hear you are encountering problems, We are experiencing problems due to our new website". You can phone your order in the meantime, I have no landline phone & don't want to miss out on quidco either!

I'll try ten times more & see if it works!

Edited- Just tried 10 times no luck, sod it I'll look elsewhere!
#3
tonygee
Hi, I emailed them 5-6 weeks & they replied with "Sorry to hear you are encountering problems, We are experiencing problems due to our new website". You can phone your order in the meantime, I have no landline phone & don't want to miss out on quidco either!

I'll try ten times more & see if it works!

Edited- Just tried 10 times no luck, sod it I'll look elsewhere!


Just try elsewhere, maybe game, you still get quidco? There loss, your money will go elsewhere :thumbsup: Annoying for you though :x Good luck with finding what u want !
#4
munnski
Just try elsewhere, maybe game, you still get quidco? There loss, your money will go elsewhere :thumbsup: Annoying for you though :x Good luck with finding what u want !

Hi there, Every now & again gamestation comes up with a bargain. I'm intereted in http://www.hotukdeals.com/item/302299/burnout-paradise-for-ps3-only-14-98 at the moment but I refuse to phone them as I think they should sort out their website if they want peoples business. 2 months the site has had problems is not acceptable and I have sent them emails about the problem.
banned#5
what browser? Always works fine for me on firefox
#6
csiman
what browser? Always works fine for me on firefox

firefox aswell, tried IE & google chrome & get the same error. It's when I click the rectangular blue checkout button. It's a mystery to me I have no problems with any other website???
banned#7
have you tried logging in first and then purchasing. At what point does it fail as cannot see any rectangular checkout button, only a circular one.
#8
Still no luck i'm afraid, they are still have teething problems with their website. I got this email response today

Hello Tony,
Thanks for your email.

Please accept our apologies that you are still experiencing problems with the website. We are experiencing problem and bugs with the new systems and unfortunately this is one of them that hasn’t been fixed as yet.


I was also advised to clear cookies etc. Been there done that, I'll just leave it until they get their act together. I missed Spiderman 3 Xbox360(£4.88), The Darkness Xbox360 P/Owned (£4.99) & now Burnout Paradise PS3 (£14.98)

I am clicking add to basket button after logging in, & in between WISHLIST & MY ACCOUNT at the top right of the webpage I am clicking the "Basket & Checkout" link.

After clicking the rectangular blue checkout link, a webpage with the error reading "we experiencing problems etc"

https://www.gamestation.co.uk/Checkout/Basket/Basket.aspx


Cheers Anyway!
banned#9
Hmm - I never log in first. try using a different email addy so it will ask you to register.
#10
csiman
Hmm - I never log in first. try using a different email addy so it will ask you to register.

That done the trick cheers, I used another email address. Nice one, It's always the simple things that cause so much trouble isn't it.

Thanks!
banned#11
tonygee;3836665
That done the trick cheers, I used another email address. Nice one, It's always the simple things that cause so much trouble isn't it.

Thanks!

Phew! Got there in the end then :thumbsup:

surprised gamestation didnt tell you about this workaround :thinking:

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