Visited Gametail.com this morning to see what they had on offer...and was greeted with this:..
Sooo didn't see this coming.
Open letter to all customers
On 23rd September 2010, following extensive discussions with PayPal over the last 14 days, we were informed of the suspension of our PayPal account pending a 6 month audit. To this effect we have been forced to cancel the following orders which were due to ship today:
Dead Rising 2 (PS3)
Dead Rising 2 (Xbox 360)
Guitar Hero 6: Warriors of Rock Full Band Bundle (PS3)
Guitar Hero 6: Warriors of Rock Full Band Bundle (Xbox 360)
Guitar Hero 6: Warriors of Rock Full Band Bundle (Wii)
and the following orders due to ship no later than 28th October 2010:
WWE SmackDown! vs. RAW 2011 (PS2)
WWE SmackDown! vs. RAW 2011 (PS3)
WWE SmackDown! vs. RAW 2011 (PSP)
WWE SmackDown! vs. RAW 2011 (Xbox 360)
WWE SmackDown! vs. RAW 2011 (Wii)
All other orders placed on all other products to date have been fulfilled and shipped.
We have begun the process of refunding customers, and these will be completed within the next 72 hours. We have also provided PayPal will a full list of customers effected and we hope they will be able to action these refunds in a shorter space of time.
Our customer services staff will continue to handle tickets, telephone calls and live chats via the existing methods of contact found on this page. We appreciate your patience whilst we handle your queries.
To this effect, and in the interest and respect of our customers, we have now postponed the launch of gametail.com until the new year and look forward to welcoming our valued customers back soon!